SUMMARY

• Highly skilled Senior Information Technology Leader, Project Manager and Business Process Analyst with experience in successfully managing projects focusing on Business Process/Technology Assessment, Selection and Implementation of COTS solutions.
• Proven ability to successfully manage large - scale IT project initiatives while managing vendor delivery, improving business processes, improving service delivery and cutting costs.
• Diverse industry background including Manufacturing (Engineer to Order, Repetitive, Configure to Order, Process Manufacturing), Automotive, Distribution and Retail/POS.
• Effective speaker, writer and listener, able to establish relationships and communicate effectively with all levels of the business, PMI, PMP, requirements gathering, APICS

TECHNICAL SKILLS

• WorkForce, NetSuite, Microsoft DynamicsNAV, DynamicsGP, Plex, Visibility, CMS/Solarsoft, Tecsys, MAPICS/Infor ERP XA, QAD, JBA/System 21, Fourth Shift Infor, Symix/Syteline
• Others - Wennsoft, Master Control, SAP BPC
• MS-Office, Sharepoint

PROFESSIONAL EXPERIENCE

Confidential

ERP Project Manager

Responsibilities:

• Key member of team implementing Phase I of an improved Distribution Management application.
• Implementation of enhanced websites and web services solutions
• Implementation of Infor Sx.e to support Purchasing, Return Management, Order Management and Financial Management
• Conference Room Pilot Planning
• Issue resolutions
• Go Live planning
• Phase II planning to deploy Warehouse Management System

Confidential

Senior Project Manager

Responsibilities:

• Responsible for managing delivery of projects within the Organization’s Global Enablement Team.
• Developing improved user guide for submitting Support Cases
• Defining training material for new applications
• Improving the effectiveness of the Go-Live Event
• Implementing improvements to the Customer environment provisioning process
• Selection of New LMS application

Senior Delivery Manager

Confidential

Responsibilities:

• Lead team to define the functionality to be included in a Standard COTS solution to be developed
• Manage feasibility analysis of deploying a unique solution for a large cruise ship company
• Monitor individual project status and work with Project Managers and Project Directors to escalate and resolve key issues impacting our ability to deliver within project timelines.
• Manage special projects to assist the organization to continue to improve internal systems, implement improved business processes and enhance standard product functionality.

Senior Project Manager

Confidential

Responsibilities:

• Creating and maintaining detailed project plans
• Project Status reporting to the project team and executive sponsors
• Encourage adoption of industry and application best practices
• Issue Tracking and resolution
• Creating Project Budgets and reporting project financial health
• Coordination of staffing activities using a shared resource pool
• Management of application and implementation consultants; infrastructure specialists

Confidential

Program Manager

Responsibilities:

• Develop and manage project plans
• Facilitate issue resolution
• Prioritize and Monitor activities of third party, off shore development resources
• Prepare Monthly Program Review reports for Senior Management
• Develop enhanced metrics to measure application performance
• Manage overall project portfolio including Project Governance, new enhancement release planning, key performance metrics and infrastructure review
• Drive closure of JIRA support tickets
• Develop process flowcharts in support of new enhancements

Confidential

Project Manager

Responsibilities:

• Ensuring that all team members fully understand their respective roles and responsibilities on the project.
• Applying Confidential ’s program management methodologies during the project. This includes development of a project plan and tracking progress on a weekly basis.
• Preparing and presenting monthly status reports including % complete of tasks, outstanding issues/actions and actual vs. budget reporting and analysis.
• Ensuring project completion is within budget, on schedule and has met or exceeded customer expectations.
• Reviewing invoices and other financial data to ensure consistency with time sheet charges and expense reports.
• Cultivating and maintains strong relationships with the client’s management and project teams.
• Working with client and Confidential support organization to ensure a smooth handoff from the project team to support.

Confidential

Senior Enterprise Applications Manager

Responsibilities:

• Re-establish and reinforce PMP guidelines including effective and timely project status reporting, project plan updates and improved quality of product deliverables
• Evaluate existing PMO deliverables and develop improvements
• Initiate and foster collaboration with the key business managers to understand their business requirements, identify process improvement opportunities and enlist their commitment and contribution to the implementation of the new solutions
• Lead process re-engineering efforts essential to move the organization to industry best practices.
• Coordinate the implementation of all new system implementations with key stakeholders to ensure full communication, support and governance over each project.
• Assume responsibility for execution of all IT projects, directly managing critical projects and providing oversight and mentoring to the other members of the IT team who have project management responsibilities.
• Establish a mechanism for project prioritization as part of the overall IT governance process to ensure alignment with the IT and Company resources and the overall goals and objectives of the Enterprise
• Managing team of Business Analysts and Application Developers
• Portfolio Management for application development projects related to support and enhancement of internal MES and Production System Support applications
• Implement Supplier Portal solution that generated approximately $900,000 in cost savings through improvements in the material replenishment process. Solution focused on automotive EDI/release management business model
• Implementing MRO parts process within existing ERP system to target inventory reduction by $200,000
• Selection and implementation of a document imaging solution to drive improvements to the invoice approval process
• Re-implementation of Salesforce.com to leverage multiple licenses across the organization and provide a common sales lead management applications
• Implement Field Service solution to provide the organization increased visibility to warranty costs and problem occurrences