SUMMARY

• Information Technology Professional with over 20 years of progressive experience in Application Development, Infrastructure Implementation and Project Management, utilizing PMI methodology in all phases of the project life cycle, from initial feasibility analysis and conceptual design through implementation, documentation, and lessons learned. Experience with all phases of the software development life cycle (SDLC). Extensive experience in managing large global teams.

TECHNICAL SKILLS

• methodology, SDLC, ITIL. Waterfall & Agile development, Mantix Cascade, Oracle Primavera, MS Project, HP Project and Portfolio Management (HP PPM) HP Application Lifecycle Management (HP ALM). process modeling, relational data base design and administration, ETL process fundamentals. Sybase, MS SQL Server, Oracle, IBM DB2.
• Unix, XML, .Net Fundamentals, VoIP, Telecom Fundamentals. MS Office Suite, Lotus Notes, working knowledge of CASE tools, and Expert Systems.

PROFESSIONAL EXPERIENCE

Confidential, New York NY

Senior Technical Project Manager

Responsibilities:

• Managed a team of BAs and DBAs that identify data elements required to satisfy reporting requirements outlined by Senior Business Stakeholders.
• Worked with the tech team to migrate the required data from the Bank’s Oracle Enterprise Data Warehouse (eDW). ETL the data to a SQL database. Microstrategy was used to provide Senior Management with reports and realtime dashboards.

Confidential, Tampa FL

Senior Program Manager

Responsibilities:

• Worked with the Anti Money Laundering (AML) and Global Sanctions Compliance teams to plan, monitor and control the execution of their CitiScreening IT projects portfolio. Reviewed existing program and portfolio management processes and tools. Proposed and implemented workflow improvements and provided the portfolio managers and senior management with accurate project status reporting.
• Worked with the CitiScreening and application project managers to identify data required for the Citiscreening system and ensured that the pertient data was loaded into Citiscreenings big data backend.
• Held weekly sessions with the individual project managers to discuss project status, and to review risks, issues and their remediation. Acted in the capacity of “Coach”, with the project managers to provide encouragement and guidance with complex projects.
• Reengineered the team’s documentation repository, MS Sharepoint site to make it more intuitive. Worked with the team to ensure that all pertinent project documentation was loaded and readily available for audit.

Confidential, Tampa FL

Senior Technical Program Manager

Responsibilities:

• Contracted by PWC to support their Marketing and Sales, and Ethics and Compliance IT projects portfolio. Managed the upgrade and enhancement of PWC’s Business Intelligence (BI) tool Microstrategy, to the current version 10 platform.
• Managed the team that migrated data from PWC’s “Big Data” SAP Customer Relationship Management (CRM) system to their Oracle Enterprise Data Warehouse (eDW). Utilized Informatica to ETL the data to a SQL database. Microstrategy was used to provide Senior Management with reports and realtime dashboards.
• Lead the team that upgraded and enhanced the company’s, US/UK, mobile CRM tool (IRIS). This involved moving the app. from its existing technology platform
• Kony to Cordova Angular, and modifications to its SAP data warehouse backend.
• Worked with PWC’s Security Engineering team to upgrade the firm’s Security Information and Event Management (SIEM) solution. The platform was moved from RSA enVision to their next generation platform, Security Analytics ver. 10.

Confidential, Tampa FL

Senior Technical Program Manager

Responsibilities:

• Lead IT Infrastructure Project Manager supporting Confidential ’s Mergers and Acquisitions (M&A) team. Utilizing an Agile methodology, directly managed the integration of Windsor Health Group, Sterling Insurance and EasyChoice Health Plans to the Confidential corporate IT infrastructure standard.
• Managed a team of IT architects and technicians working to improve response time performance of Confidential ’s claims management Oracle database Xcelys.
• Provided project management support to Confidential ’s Information Security (InfoSec) team’s initiatives. Managed the upgrade and enhancement of InfoSec tools, IBM Qradar SIEM, Symantec DLP, Rapid7 nexpose. Coordinated the effort between InfoSec, Infrastructure Engineering and the Service Desk to identify potential risks and develop patch management and remediation plans.

Confidential

Executive Program Manager - Director

Responsibilities:

• Contracted by IBM Executive Management to provide Executive Project Management expertise to their Global Solutions team. Worked in the capacity of Agile Scrum Master, organizing the development of IBM’s global product offerings. The product offerings included; Cloud, Network, Storage, Server, Mainframe, Security, Service Desk and Disaster Recovery.
• Tracked weekly project costs and schedule variances, managed critical path activities, monitored resource utilization and project forecasts.
• Directed the individual offering teams with the development of their offering’s features. Supported the Smart Cloud Enterprise Plus (SCE+) Offering Team in the development of the offering. Organized the training/education of over 400 Technical Solutions Managers and Architects worldwide on the Smart Cloud Enterprise Plus Offering.
• Provided global project leadership and subject matter expertise (SME) to the IBM team developing a strategic Global Cost Modeling tool.
• Managed an IBM Account Team with the implementation of a Data Loss Prevention (DLP) solution for their client Viewpointe. The design included the deployment of a Virtual Desktop Infrastructure (VDI), utilizing Citrix XenApp and VMware VCenter servers. Two factor authentication was achieved by integrating RSA appliance, Active Directory (AD) and Citrix. Cisco Ironport (ESA) and (WSA) appliances were deployed for Email security and file transfer monitoring.

Confidential, New York NY

IT Director

Responsibilities:

• Contracted by the bank to act as the Chief Information Officer for US operations, reporting directly to the Chief Operation Officer, US.
• Managed all aspects of a 48-member IT department’s day-to-day activities, including personnel evaluations. Responsible for the support and operation of the bank’s network, computer/server assets, and trading floor support systems, CHIPS, SWIFT, and back-office reporting systems.
• Tracked information technology capital expenditures and weekly operational costs. Managed critical path activities, and resource allocation. Created documentation required for capitalization of labor and non-labor costs for risk technology projects.
• Worked with internal audit as well as federal and state banking regulators to guarantee that KBC met all regulations as they pertain to data processing integrity and security.
• Designed and implemented a multi-currency real time general ledger system. Developed the logical and physical data models used to build a data warehouse for back office reporting. This included process and data flow models used to Extract, Transform and Load (ETL) the data to the warehouse.