SUMMARY

• Skilled certified professional, business analyst, and strategic planning executive with extensive track record for delivering value and successfully improving productivity and customer satisfaction while significantly reducing waste and operating costs.
• Visionary leader driving positive change, building consensus and executing plans that improve processes, results and business operations.
• Review, analyze and evaluate business systems and user needs, document requirements, define scope and objectives and formulate systems to parallel overall business strategies.
• A skillful business analyst with over seven years’ experience in the Information, Health, Banking and Communication Technology sector. Worked with Project Managers, Product owners and most cases taking charge of the Scrum master role in most projects.
• 18+ years in the workforce performing excellent services and increasing productivity.
• 7+ years’ experience in Business Analysis and Scrum Master.
• 10+ years interpreting, evaluating and interrelating research data and developing integrated business analyses and projections for in corporation into strategic decision - making.
• 10+ years planning and coordinating the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives.
• Several years’ experience conducting insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
• 10+ years increasing team efficiency, team motivation, and promoting timeliness.
• Excellent customer service communication skills.
• Team facilitation for better creativity.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• CokeWorks is a simple tool designed to manage and track Marketing Campaigns and Innovation Projects for Coca - Cola business units and vendors worldwide. The solution was built on Salesforce CRM and integrated with other 3rd party applications
• The platform provides business workflow and simplifies approval processes. It also provides the ability to maintain campaign financials in a single location
• And it stores all campaign information which would have been buried in the emails in a database for future use and better decision making

Scrum Master / Business Analyst

Confidential, Atlanta GA.

Responsibilities:

• Implement new process, assesses errors and recommend corrective actions.
• Lead Teams across various locations and time zones. Also trained them on Agile methodologies.
• Requirement Verification and Validation
• User Stories creation, enhancements and modification.
• Ensure adherence to laid down policies and procedures by implementing training and development processes.
• Using ALM tools to monitor, manage and report team progress during SDLC. Some of this tools include, JIRA, VERSION ONE, RALLY, SCRUM AND KANBAN BOARD, MICCROSOFT SUITE
• Deal with the Product Owner in breaking down gathered requirements into Epic and User stories..
• Preparation of documentation of requirement and constantly Reporting.
• Coordinates and oversee daily sprint meetings and training on Agile methodologies.
• Supporting the project team throughout the project life cycle and successful delivery to the clients.
• Manages and facilitates all Scrum ceremonies and closure.
• Responsible for full day to day operations of assigned project(s).
• Works closely with the Project Manager in Project Planning, Scope, Cost and Implementation.
• Develop and manage relationships with project delivery teams and corporate support staff.
• Review program requirements and support executive information needs to maintain visibility into meeting goals and objectives with project delivery.
• Conduct analysis on program cost, schedule and scope metrics.

Confidential

Business Analyst/Scrum Master Agile

Responsibilities:

• Traveled extensively to work with lead developers, business representatives and other clients discussing options for their platform.
• Trained the team on Agile methodology and introduced them to the scrum rituals.
• Assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
• Removed impediments and guided the team to remove impediments through the most efficient and effective processes.
• Built a trusting and safe environment where problems can be raised with an emphasis on problem solving.
• Facilitated getting the work done without coercion, assigning, or dictating the work.
• Facilitated discussions, decision making, and conflict resolution. Elicitation and requirement gathering.
• Defined project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget .
• Monitored project progress by tracking activity; resolving problems; publishing progress reports and recommending actions .
• Maintained user confidence and protected operations by keeping information confidential .
• Prepared technical reports by collecting, analyzing and summarizing information and trends.
• Contributed to team effort by accomplishing related results as needed using the ITIL Framework
• Validated resource requirements and developed cost estimate models .
• Conducted and coordinated financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group .
• Realized 25% improvement in profitability through implementation of standardized processes.
• Created and updated the project schedule with the input from project managers and project team leads, maintaining the schedule and baseline.
• Utilized established framework in capturing requests, costing, resource estimations and project durations .
• Developed and deployed progressive IT portfolio and project management methodologies, processes, and tools.

Confidential

Senior Business Systems Analyst

Responsibilities:

• Responsible for requirement gathering, business process flow, business process modeling and business analysis with document and records management.
• Interacted with the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
• Involved in security checks and vulnerability testing.
• Lead of over 10 high performing employees focusing suspicious activities, monitoring and increasing production goals and training on the ITIL Framework model.
• Active in the Software Development Life Cycle (SDLC) which includes configuration management, requirements management, UML analysis and design.
• Orchestrated Disaster Recovery and Business Continuity Planning. (DRP&BCP).
• Facilitated JAD sessions with management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Prepared and presented business requirement documents (BRD), system requirement specification (SRS) and functional requirement documents (FRD).
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the client end requirements.

Confidential

Macro Project System Analyst

Responsibilities:

• Conducted business stakeholder analysis and stakeholder workshop, identified roles and responsibilities and in turn produced a stakeholder map. Implemented the ITIL framework
• Produced an efficient communication strategy and plan to ensure all major stakeholders are engaged throughout the automation process.
• Conducted root cause analysis to identify and understand the underlining business problems and solutions.
• Elicited requirements using interviews, brainstorming, questionnaires & workshops; and conducted a deep dive session to capture detailed business requirements. In collaboration with the project teams and stakeholders.
• Evaluated information gathered from multiple sources and reconciled conflicts.
• Analyzed and documented business processes via process modelling and process maps.
• Created and analyzed “as is” and “to be” processes, conducting gap analysis between the current and future states.
• Facilitated workshops to validate requirements, process maps and encourage stakeholder participation to ensure buy-in and secure quick wins.

Confidential

Assistant General Manager

Responsibilities:

• Responsible for ensuring that the correct methodologies, procedures and controls are in place to measure market performance, achievement of market objectives and (critically) delivery of the defined cost/benefit cases agreed with the relevant goals.
• Responsible for initiation, formulation and implementation of turnaround business process re-engineering strategies to achieve improved client satisfaction, productivity, profitability and competitive advantage.
• Oversaw business strategy development, implementation and marketing management, new-product development, as well as market and consumer research, for Cheki.com in the Nigerian market.
• Accountable for managing profitability with consistent increment in annual sales figures while simultaneously increasing brand recognition through efficient operations.
• Built strong brand equity of Cheki.com.ng brand that has become recognized as the best car market place in West Africa.
• Succeeded in leading and creating strategy for monetization. Initial monetization revenue grew by 114% and every subsequent years Cheki recorded a 50% growth