Project Manager Resume New Jersey, NJ - Hire IT People

Profile:

A person with outstanding leadership, organizational skills, computer skills, problem solving strategies, and time management. The ability to lead a group to success and making sure the job gets done efficiently and effectively.

Experience:

Confidential,Project Manager

Manage multiple Learning Management Systems and projects/enhancements to their systems.
Lead weekly client calls to discuss future projects with the client and communicate effectively with support staff of any tickets or escalations
Gather all requirements from client to specific projects (BRD’s)
Create Functional Specifications for Engineers to use during development.
Manage projects from Business Requirement Document to Functional Spec to QA and Production.
Work with the QA team to properly test the project
Communicate effectively of project status to the client
Manage a support staff of 4 people
Work with support staff to answer questions about the system, escalations, and tickets sent in from clients.
Effectively communicate with President (CEO) and Vice President to discuss proposals for projects
Schedule builds with Engineering team for projects
Work with the client to prioritize the project list
Occasionally, visit the site of clients in order to build relationship and discuss in person any new projects/enhancements

Confidential,Production Specialist

Maintained a client list of 15 Fortune 500 Companies such as Manulife Financial and Securities, Waddell and Reed, New York Life, AGLA, etc.
Maintained ticket system in which requests would be created by clients.
Weekly conference calls with each client
Escalated requests that needed Engineering
Maintained all production work for my client list. This varies from uploading new content, building new courses, uploading content to new framework, updating users, creating users, deleting users, give users particular access, manage reports within system, logging new bugs etc.
Maintained the content servers for each client in a very organized matter.
Created and distributed all email campaigns for New York Life.
Work closely with clients to maintain their specific needs and create ways that make both lives easier.
Graphic design work for any new logos, banners, images, presentations, new courses.

Confidential,Graduate Assistant - Web Services, Manchester, NH

Responsible for maintaining and managing Southern New Hampshire University’s external facing website
Utilize RedDot Content Management System to make all edits and content changes to the website.
Work closely with the marketing and communications department to create and upload marketing material for prospective students
Developing content for various existing degree pages as well as creating and new landing pages
Responsible for embedding videos, resizing or optimizing images, updating and creating links, PDF’s, and creating and updating live slideshows.
Work closely with faculty/staff better market their program/web page.
All tasks are implemented within a Project Management Software in which time on task and percentage complete of task are recorded.
Maintained the departments email account in which any staff, faculty, or students could email about a specific page on the website.
Weekly presentations are required to outline the departments/individual mission, vision, and goals.

Confidential, Manchester, NH

Sales/marketing internship that requires me to meet with merchants around New Hampshire to explain the website/services.
Using social media, I would use marketing techniques to promote the advertisements for that day.
Sale techniques were used to get businesses to use our advertisement/website.
After building relationships with owners, merchants would fill out a contract that I would present to them.
Strong communication skills and the desire for hard work were needed due to commission basis.

Technical Skills: Proficient skills with Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Access, Java, Eclipse, HTML, RedDot CMS, Web Content, Search Engine Optimization (SE0 Moz), Adobe Suite CS5, Captivate, Articulate, Email Campaigns, SCORM, Project Management, Functional Specifications, Business Requirement Documents (BRD).

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Project Manager Resume

New Jersey, NJ

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