Audit Program Manager Resume

SUMMARY

Experienced Project Manager and Software Test Engineer lead with a demonstrated history of working in the Computer Software Industry. Skilled in Project Management, Cross Team Collaboration, Cloud - Based technology, and Communication through various channels.
Ability to deal with ambiguity, prioritization across multiple partners and projects, and triage issues.
Excellent listening and writing skills, and the ability to successfully lead and communicate with a cross-functional team.
Experience writing content for Internal and external audiences (documentation)
Strong troubleshooting, debugging, and problem-solving with excellent analytical and reporting skills.
Builds strong partnerships with engineering and partner teams and thrives in team environments.
Excellent communication (verbal and written) skills and can work well under pressure.
Solid knowledge of Microsoft Office products, administrating Azure AD such as: Microsoft Business policies configuration, Virtual VMs, Provisioning Windows Virtual Desktop and deep experience with most Microsoft internal tools, including Visual Studio, Dynamics and Power Bi.
Knowledge of C\C++, HTML and XML.

PROFESSIONAL EXPERIENCE

Audit Program Manager

Confidential

Responsibilities:

Drove development of test project plans, test schedule, and detailed test cases across different desktop, mobile & web platforms.
Managed remote vendor team through scheduling tasks/test plans, execution, and communicating test results
Responsible for collecting product knowledge across multiple complex projects (Microsoft Business policies) and curation of findings to be onboarded for Validation and Audit systems.
Participated in the planning processes for Microsoft business Policies and translating information across variety of office product team members.
Facilitated daily coordination and training team members in remote site in test case execution methods.

Sr. Software Test Engineer/Lead

Confidential

Responsibilities:

Collaborate with customers as a technical product specialist support for EDU Engineering (PowerPoint/OfficeMix project), to provide clear instructions and communicate the technical information via email, incident channel, or phone to resolve the customer’s issue(s).
Collaborate closely with Developers and Product Managers to prevent problems, to meet the product quality bar for external and internal customers.
Provide detailed status and final decisions on signing off on tests in daily SCRUM meetings.

Sr. Subject Matter Expert

Confidential

Responsibilities:

A critical subject matter expert and an active coordinator for Confidential &T and its Partners to deliver a quality work.
Engaged in review for Partner’s Requirements & Design Documents, for Test Case development and quality assurance purposes.
Present the detailed Test Cases/steps to product owners for reviews and approval.
Test case development for various applications both native and non-native apps such as Web Server/Client apps, Billing applications, and other Confidential &T native Applications.

Project Manager Consulting

Confidential

Responsibilities:

Responsible liaison for Confidential Developers and Boeing Configuration/Integration team members to ensure the quality of the new changes within each Block Point/Product Cycle of 787 Velocity/Delmia.
Making sure Boeing Configuration/Integration team members had all the resources necessary for testing Velocity/Delmia project.
Managed and coordinate all the technical documentations that were related to Velocity/Delmia Change requests and Sync Requirements.
Helped Confidential developers with sitemap to find appropriate file for each Block Point code file, and also audited complete coding tasks to make sure developer team members are using Boeing coding practices.