SUMMARY

• 15+ year professional with extensive experience in the Financial Services, Healthcare and Banking sectors.
• Expert in project/program management, business analysis and PMO functions.
• Skillful in analyzing operational landscapes as well as designing and executing a vision and strategy.
• Highly effective in managing direct staff and cross - functional teams. Expert presenter to all levels of seniority and audience size.
• Innovative, influential, adaptable, effective problem solver; work well in teams and individually.

PROFESSIONAL EXPERIENCE

Confidential - Woonsocket, RI

IT Implementation Manager / Infrastructure Project Manager

Responsibilities:

• Design, analyze and execute medium to large programs for integrations and migrations as part of the Mergers and Acquisitions and Integrated Enterprise Infrastructure organizations focusing on technical excellence and successful execution while providing superior customer service during and post integration.
• Create and maintain project artifacts and deliverables ensuring accuracy of the level of effort (LOE) and that they meet the needs and requirements of the Project Team and the PMO for execution.
• Acted as the single point of contact for the business lines and technology resources providing guidance and direction of the project ensuring all dependencies are identified and included in the scope of work prior to execution.
• Successfully lead cross functional project teams across multiple platforms and technologies in analyzing, designing and delivering projects as outlined by the Integrated Enterprise Infrastructure scope and vision.
• Partner with enterprise architect(s), Project Owner, Solution Architect, Application Developers, and Project Manager(s) to define the scope and direction of the overall project identifying dependencies, road blocks and milestones establishing a successfully executed and standardized recipe for acquisition integrations and overall implementations.
• Lead the successful integration of the Aetna acquisition into the CVS network environment, identifying additional dependencies and future needs while eliminating existing conflicts and potential road blocks.
• Managed the overall execution of the implementation plans with no downtime or negative impact to internal or external customers resulting in a 100% success rate.
• Lead and mentor junior colleagues and project resources promoting speed to market through continuous process improvement to deliver projects on time and within scope.
• Align with all the project resources to ensure that the customer service level during the all phases of the project are maintained at the highest level providing warranty services and lessons learned to improve processes and procedures ensuring success for both technology and business lines alike.
• Manage resource requirements estimating their time based weekly and monthly forecasts making adjustments as needed during the duration of the project or program eliminating cost over run

Confidential - Little Compton, RI

Project Manager

Responsibilities:

• Lead projects and small programs focused on delivering new homes and renovations within client’s and architects designs, on time and agreed upon budget.
• Introduced the PMBOK project management methodology and instituted a project management framework increasing efficiency by 20 percent and reducing workload by 10 percent in the first month.
• Manage project budgets up to $1.5 million, 6 carpenters and 10 vendors across multiple specialties.
• Lead contributor in creating estimations and budgets for review and approval to stakeholders, vendors and management.
• Create and manage project plans and timelines based on customer requirements and approved designs. Manage change orders, risks and issues and measure budget impact to present to stakeholders.
• Meet with clients, management and 3 rd party vendors to develop and agree upon SOW’s and project timelines.
• Ensure the timely close-out of projects including completion of punch list and final submission of all close-out documents.

Confidential - Woonsocket, RI

IT Project Manager

Responsibilities:

• Led the Omnicare End User and Network Integration into the CVS environment. Worked with internal stakeholders and information technology partners to determine the requirements and the scope for the integration of 171 individual sites, 5000 end users, and 242 network circuits located throughout the United States.
• Managed a project budget of $2.5 million dollars, 7 business analysts and an international team of 25 IT personnel located throughout the United States and India.
• Reported to C-level and executive management weekly on project status, risk, issues and resolutions, budget status and milestones achieved.
• Led the collection, analysis and validation of end user and network inventory throughout the Omnicare landscape. Reduced duplicate application functionality by 30% and reduced overall licensing costs by $1.5 million dollars.
• Oversaw the execution phase of the migration in line with the agreed upon SOW, utilizing the proper change control processes to manage any modifications required during the integration.