SUMMARY

• Offering BSBA degree, Agile Foundation certification, accreditation as a Scrum Master, Agile Practitioner, Accredited Scaled Agile Practitioner, and in - process recertification of PgMP as well as over 20+ years of proven leadership in aeronautics, banking/finance, healthcare, insurance, software, and telecommunications industries.
• Additional extensive experience with clients in the eCommerce, education, mining, and real estate investment industries.

AREAS OF EXPERTISE

• Business Administration & Management
• Operations & Technology Management
• Multiple, Simultaneous Project Management
• Organizational Needs & Gap Analysis
• Client Liaison, Consultation, & Advisory
• People & Process Management
• Resource Planning
• Vendor & Contract Management
• Best Practices Implementation
• Coaching / Mentoring Agile Teams
• Global / Organizational Change Management
• Methodology Development & Implementation
• Enterprise-wide Delivery Management
• Requirements’ Analysis & Elicitation
• Communication (Oral & Written)
• Quality Management
• System Implementation & Migration
• Agile/BDD/DAD/DSDM/FDD/Kanban/Lean/ LeSS/Nexus/SAFe/Scrum/ScrumXP
• Financial Reporting
• Work Breakdown Structure (WBS)
• Cross-functional Supervision
• Business Strategy & Execution
• Process Re-engineering, Continuous Improvement, & Continuous Delivery
• Performance Management
• Team Building, Leadership, & Motivation
• P&L Management
• Qualitative Analysis
• Portfolio Prioritization
• Risk, Assumption, Issue, Dependencies Management

PROFESSIONAL EXPERIENCE

Confidential

Senior Agile Coach / Enterprise Chief Scrum Master

Responsibilities:

• As the enterprise chief scrum master, develop, deliver training across the enterprise. Coach/mentor agile release trains and teams and conduct lunch and learn workshops, building knowledge and skills to facilitate the Agile transformation.
• Create and manage project/program resource loading and budget; reconcile budget and communicates risks to Leadership
• Set and run effective recurring status meetings with the product, portfolio, and delivery managers
• Single point of contact for all enterprise projects
• Work with all enterprise product owners to define project scope and objectives
• Guides teams through continual improvement process
• Establish and support communities of practice to promote organizational understanding of Agile roles and to help individuals develop into them.
• Write Agile FAQs, articles, and success stories, which are distributed via newsletter and posted to a SharePoint site to assist in Agile/Scrum adoption.
• Coach teams, Scrum Masters, Business Analysts, Managers, and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.

Confidential

Technology Consultant/Agile Coach/Scrum Master

Responsibilities:

• Deployed a Digital Marketing Transformation program while also transitioning the PMO to a new organization-wide Agile/Hybrid PMO (Waterfall to Agile/SAFe)
• Coached the squads (teams) to ensure they continuously looked for ways to follow the core Agile principles of collaboration, prioritization, team accountability, continuous improvement, transparency, and empiricism while also looking to improve their processes; helping them to identify impediments, organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related ceremonies
• Taught teams how to create clear and concise epics/stories
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability, and visibility; ensured consistent application of scrum methodologies across the enterprise
• Worked with the engineering managers to identify cross-team dependencies and manage inter/intra-team tasks via scrum-of-scrum sessions
• Facilitated scrum-of-scrum for offshore teams in India.
• Instructed senior leadership in how to evangelize the benefits of Scrum to ensure its smooth adoption
• Assisted teams with making appropriate commitments through story selection, sizing and task definition, and participated proactively in developing and maintaining team standards, tools, and best practices reducing development time by 35%
• Planned and coordinated all aspects of the technical project from initiation to delivery including scope, tasks, scheduling, budgets, and deliverables
• Authored and persuasively presented proposals to executive team, and directed initiative for a major e-commerce program projected to increase revenues by $20M per year

Confidential

Agile Coach (SAFe 4.5)/Sr. PPM/Scrum Master

Responsibilities:

• Gathered, updated and ensured requirements for internal technology projects aligned to operational standards and developed alternate requirements and/or document exceptions as appropriate project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
• Presented details of my projects to both the business and technical teams from start to finish
• Developed a community of expertise to create consistency and scale for an enterprise-wide SSO initiative
• Assisted business partners and functions to enhance operational efficiency (by 15%), reduce operational risk (by ~8%) and cost (~11%), and optimized the way the team worked through the rapid deployment of automation in key processes
• Established an enterprise operating model and roadmap to deploy or support automation across the organization
• Anticipated issues and acted proactively to address potential issues and/or risks
• Worked with the team to plan grooming and planning, and sprints; held daily scrum, and conducted a retrospective after each sprint

Confidential

Agile Coach

Responsibilities:

• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enacted change and continuous improvement, thus increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
• Empowered teams to self-organize and grow cross-functionality
• Protected teams from over-commitment, managed backlog, prioritized resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Managed the lifecycle of code development, from ideation to sprints to deployment
• Coordinated and managed code releases and shared APIs with other IT groups
• Communicated with senior management, engineers, product managers, and support specialists on product issues
• Tracked and communicated team velocity and sprint/release progress
• Working across teams/disciplines to ensure release readiness and quality deployments

Confidential

Agile Coach

Responsibilities:

• Reviewed budgets for each of my projects, resolved any discrepancies, facilitated requirements’ gathering sessions, managed project teams and work-streams, and oversaw client deliverables.
• Provided strategic management for multiple teams of web developers for the digital application platform.
• Worked with senior leadership to provide a comprehensive view of development efforts across various digital platforms.
• Identified improvement points in the project process and in the development tools/environment utilized for ‘Rule-Based’ development.
• Introduced new values, new ways of working, a willingness to engage, and fully empowered teams
• Performed general management functions including participating in technical assessments, performance reviews, mentoring, hiring, and training.