Sr. Project Manager Resume Los Angeles, CA - Hire IT People

SUMMARY

Over 14 years of experience as a Project Manager, PMO, Product Manager and operations management professional.
Adept at working in fast paced environments with excellent teamwork, organization and communication skills.
Experience in working on projects including enterprise systems implementations, operations, change management, strategy, digital marketing, performing analysis, risk management and deployment.
Delivered executive and director level presentations, budget plans, risk plans and resource planning. Experienced project manager for web and mobile solutions for multiple clients including technology, automotive, publishing and consumer applications.
Managed execution and delivery of enterprise implementations in fast paced, multi departmental environments for both B2C and B2B companies.
Defined scope, resource allocation, QA, test, budget and project plans for a wide range of projects (enterprise email, ecommerce, enterprise workflow management) and deep experience in CRM (Salesforce.com, Siebel, Microsoft) applications.
Hands on with Agile and Waterfall methodologies. In depth experience in facilitation of business stakeholder meetings, working with subject matter experts (SMEs) and conducting functional reviews.
Experience in reporting and customer/client management skills. Extensive project consulting experience working with leading Fortune 100 companies.

AREAS OF EXPERTISE

TECHNICAL SKILLS

Methodologies: Rational Unified Process, Agile, Scrum, Waterfall, Kaizen, SDLC

Requirements Tools: JIRA, Team Foundation Server (TFS), Rational Rose 4.0, MS Visio 2010, Rational Requisite Pro

Tracking Tools: Bugzilla, Jira, Clear Case, Confluence, Egnyte, Quality Center 9.0/8.0, DevTrack

QA Tools: Win Runner 7.0, Quick Test Pro 8.0

Productivity/PM tools: MS-Project, MS-Excel, MS-Word, MS-PowerPoint 2010, Smartsheet, Basecamp, Asana, PlanCentral, Trello, Airtable, Slack

PROFESSIONAL EXPERIENCE

Confidential - Los Angeles, CA

Sr. Project Manager

Responsibilities:

Senior Project Manager in operations for technology solutions for leading auto manufacturer
Salesforce.com CommerceCloud ecommerce solution for enterprise wide implementation
Managed internal and external team resources, project plans, budgets, executive status reports
Defined operational processes and SOP’s for organizational change in support and technology services departments
Applications supported include consumer applications web and mobile sites, Salesforce CRM, Intranet, Parts catalogs
Managed support and delivery processes for Consumer Apps technology teams
Executive level reporting and management of high visibility operational projects
Implementation, customization and deployment of JIRA, Confluence and other work management software applications

Confidential - Irvine, CA

Sr. Project Manager

Responsibilities:

Project Manager, PMO for external consumer, agent and broker network community sites.
Integration with SalesForce.com for Community, Service Cloud, Sales and analytics modules
Planning for digital marketing, ad strategies and adoption
Defined roadmaps, vendor management, scope, resource allocation, budget and project plan for web projects and system implementation projects
Real Estate brokerage solution product management
Risk management planning and coordination
Project, stakeholder and sponsor reports
Execution and delivery of digital consumer and internal marketing projects
Review of performance analytics and metrics. Updated strategy and targets as applicable

Confidential

Sr. Project Manager

Responsibilities:

Project Manager for ongoing support for web and mobile solutions for multiple clients including technology, automotive, publishing and consumer electronics
Program Manager for PMO across multiple ongoing internal and client projects.
Defined scope, resource allocation, budget and project plan for web projects and system implementation projects
Review of performance analytics and metrics. Updated strategy and targets as applicable
Managed testing/ QA for new releases
Managed execution and delivery of digital consumer projects (Web & Mobile) in a fast paced environment
Reporting and stakeholder presentations on project status and roadmap