SUMMARY

• Dedicated and accomplished technology project management professional with proven success building and evolving PMOs based on organizational needs.
• Strategic thinker with strong expertise in project management, technology solution delivery, team building, process improvement, and vendor management.
• Proven track record of leading and managing Technology initiatives using Agile and PMI Project Management practices.
• Worked directly with Product Owners, Product Managers, Scrum Masters, and Software Development teams to deliver enterprise technology initiatives.
• Successfully delivered multi - year technology and software development projects.
• Extensive experience in developing project charters, plans, schedules, risk/issue logs, status reports, budgets (EVM) and requirements/system design documentation.
• Extensive experience in leading and launching organizational PMO initiatives including gap analysis, process definition/implementation, Organizational Change Management approach/communication, KPI definition/reporting, training, and auditing.
• Managed ERP Implementation ($2M Budget) from Vendor Analysis and RFP development to Contract Negotiation and Implementation and Training.
• Managed Infrastructure projects including Office Implementations, Software migrations/rollouts, and technology demand/supply planning.
• Managed US Government international aid projects ($10m) from developing project plans, determining resources, developing Organizational Change Management plans (OCM), managing and communicating changes.

PROFESSIONAL EXPERIENCE

Confidential — San Francisco, CA

Project Manager

Responsibilities:

• Lead full Project Lifecycle Management activities for US-government projects by coordinating among Leadership, Development Teams, Marketing, Support, and Networking groups to ensure services are delivered on time and without interruption for clients.
• Led multi-million dollar global projects in Vietnam ($19m), Liberia ($12m) and Burma($20m) including preparation of project documentation, developing plans and establishing operating systems for execution.
• Managed scope, schedule, risks/issues/decisions, communication, and reporting for a large scale agile Human Resources Information System. Coordinated with Software Development, Product Management, Technology, Subject Matter Experts, Marketing departments and offshore vendors.
• Managed development of a grants management application for sub-recipients using Agile methodologies.
• Managed team allocation, task assignments, status reporting and development activities of projects using MS Project
• Communicated with clients throughout the project; from gathering and documenting requirements and obtaining sign off through delivery and support activities.
• Lead change management and OCM efforts across the company and with third parties (contractors, suppliers, sub-recipients, regulatory agencies, customers, and external users)
• Lead and manage corporate PMO initiative with PMI and Agile processes, Tools, KPIs, reporting, training, and auditing.

Tools: & Techniques: Scrum, JIRA, Trello, Slack, MS Project 2016, Primavera, MS Visio, MS Teams, MS Office Suite

Confidential — Folsom, California

Scrum Master

Responsibilities:

• Responsible as a Servant Leader in working on continuous enhancements to the Enterprise Program application that was developed to enable business users to place orders and invoice customers more effectively and efficiently globally.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Managed product backlog and supported Scrum framework for monthly sprint releases.

Tools: & Techniques: Scrum, Slack, MS Project 2013, MS Project Server 2013, SharePoint 2010, Smartsheet, MS Visio, MS Office Suite

Confidential — Folsom, California

IT Project Manager; Project Coordinator

Responsibilities:

• Responsible for managing all phases of software development projects including presales/inception, scoping, planning, budgeting, team building, client negotiations, monitoring & control, quality management, delivery, closure and post-delivery activities.
• Managed and mentored a team leading software development, ERP, operations, supply chain management, technology asset management, and facility implementation projects.
• Managed Scope, Schedule, Resources, Risks, Budget, Quality, and Reporting for implementation of ERP. Coordinated Development teams through planning, requirements development, design, configuration, customization, integration, and testing activities.
• Ensured compliance to HIPAA, HITECH, and other healthcare environment, operations and occupational regulations during implementation of Content Management SaaS application (digitized provider credential, business documents, patient records, etc.).
• Managed development of a custom Supply Chain Management application for print/digital and technology products using Agile methodologies.
• Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Tools: & Techniques: Scrum, Visual Studio Team Services, Slack, Azure DevOps, Dynamics 365 CRM, MS Project 2013, SharePoint 2010, Smartsheet, MS Visio, MS Office Suite