Program Manager Resume
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PROFESSIONAL EXPERIENCE
Confidential
Program Manager
Responsibilities:
- Develop and communicate periodic program updates to the Executive Steering Committee that includes the CIO
- Coordinate/Manage Working Sessions with Directors and VPs to provide updates and clear program roadblocks
- Developed, Managed and Monitor the build and migration budget of approx. $12Mil for the infrastructure build and midrange application migration.
- Managed the Cloud Migration and On - Prem Migration of 1700 VMWare, Linux, Windows, AIX and AS400 servers with over 600 Applications across Prod and Non-Prod into the newly built western Green Field DC for non-prod and the production DC
- Manage the Azure Instance and AWS multi-VPC design for the for the non-prod environments to include Storage, Compute, Network and Security features
- Managed the development of the AWS VPC design with different AZ, VPC, EC2, ECS, RDS, S3, EBS, ELB etc..
- Managed the creation and configuration of AWS CloudWatch Monitoring, notification, AWS Cloudtrail for Security & Audit trails, AWS Cloud Formation (Provisioning)
- Manage the development and execution of the midrange IBM Power Edge (980) platform for AIX and AS/400 LPARS MIMIX based storage migrations from Florida to the new DC in Las Vegas
- Managed the development of the migration strategy for our storage/backup platforms across NetApp, Data Domain and IBM V7000 platforms
- Developed the process for the interactions between the vertical supporting the migration and consolidation effort.
- Lead the ADDM/Helix application discovery and analysis effort across all VMs, Containers and Physicals hosts in prep for migration strategy development and move group identification
- Managed the application dependency mapping tool selection process with discovery tools to include SolarWins, RiverBed-AR11, BMC ADDM and LanSweeper
- Managed sessions to determine what applications are tagged for migration to the cloud or on prem hosting
- Managed the development of the migration requirements and move strategy for the enterprise messaging and queuing bus (MQBUS), Kronos, SAP.
- Manage the circuit transport analysis sessions to determine remote site WAN requirements and capabilities for the most efficient deployment of SD-WAN vEdges across Broadband, MPLS and Internet circuits.
- Managed the development of the Cisco ACI Tenants for the different Tiers (Dev, QA, DR, Sand Box)
- Manage the requirements gathering sessions with the infrastructure teams for the development of the Azure, AWS and on-prem systems in support of the applications to be migrated
- Worked with the team to develop a repeatable Windows & LINUX workload migration process for all migrations to the AWS cloud using PlateSpin Migrate Server.
- Manage the development of the Cisco 95/9300 ACI fabric with F5 and NetScaler load balancer, Juniper firewalls, Compute and Storage design for the green field DC build in Las Vegas
- Manage the development of the enterprise infrastructure upgrade roadmap which leveraged the SD capabilities being built in the Data Centers which included circuit upgrades, server virtualization and migrations into the DCs and implementation of ACI Tenants to create logical separation
- Worked out the plan for the ASR and ISR IOS upgrade to IOS-XE SD-WAN as the existing router are migrated to SD WAN.
- Developed the build and migration schedule for the transition of the WAN network to the new SD-WAN
- Managed the CAPEX and Expense budget items for the DC Consolidation, Infrastructure upgrade and the SD-WAN migration while providing monthly reporting on spends.
- Managed the design sessions where the redistribution of the underlay traffic such as OSPF/BGP into OMP back to the SD-WAN controllers.
- Worked with the architecture team to craft the SD WAN migration approach as distributed site router IOS are upgraded rebooted and the controller comes online.
- Orchestrated the development of the storage migration strategy between NetApp and IBM v7000 storage
- Managed the Midrange AS/400 and AIX platform migration for all the critical sales, scheduling, ordering, and messaging application across the enterprise.
- Worked with the solution lead to develop plans for the migration of on-prem workloads to AWS and Azure
- Managed the development of the migration strategy for SAP
- Develop and manage Move Group Migration communications as per the developed Plan
Confidential
Program Manager/Solution Architect
Responsibilities:
- Provide infrastructure Program Management support for a SDN system build into the Confidential /AWS ecosystem.
- Managed the creation of a stable repeatable VNF/NVF solution that can be integrated in data centers within the Carnival technology ecosystem..
- Managed the development of the process used to manage all third party vendors for program deliverables per SOW or Managed Service Agreement (MSA).
- Manage the deployment of different switches, routers/VRFs, IPS/IDS, FW, Load Balancer and compute VNF instances within the ship’s data centers.
- Manage the creation of the infrastructure environment to support various servers operating as bear metal through MDFs and IDFs , running VM Clusters on ship and in Miami.
- Manage the deployment of SDN Virtualized Network Functions (VNFs) for routers, FWs and DHCP/DNS servers
- Led the infrastructure team in creating the QA AWS Could environment with different EC2 instances, Security Groups, Classic/Elastic Load Balancers (ELB), S3 and Glacier with RDS Database backend service.
- Managed the collection and distribution of Telemetry information via the Apache Kafka infrastructure
- Managed the deployment of different security VNFs to include Firewalls, logging servers, load balancers and IPS/IDS.
- Coordinate the testing of the End User Computing (EUC) applications to ensure full functionality
- Manage the primary and secondary infrastructure upgrade for the Carnival Regal Princess on the Cisco 9600s & 9300 non-ACI NxOS platforms
- Manage the build of the DC on SDN/NFV OpenStack cloud orchestration between AWS and a private hybrid cloud.
- Manage the build team in developing the AWS Landing Zone/VPC, S3, RDB, Route 53 and 1GB Direct Connect Services for the QA environment from Miami
- Manage the build out of the environment that host the EUC infrastructure platform to include VPN access, VMWare/Linux Servers, Storage, Routing, Firewall and Load balancing.
- Worked with the Cloud Engineers to establish the AWS EC2 policy requirements for each virtual instance and criteria for Autoscaling.
- Managed the development of the plans for the build out of the AWS.QA lower environment the mirrored production
- Manage the function definition, evolution and implementation of NFV/VNF and SD-WAN technologies.
- Managed the deployment of the Cisco Meraki MX250 SD-WAN ship dock terminal deployments for optimized WAN connections.
- Managed the development of an SDN HW platform architecture around Docker and VM with a goal towards automation .
- Detailed understanding of NFV/VNF and SD-WAN products, technologies, architectures, and vendors.
- Worked with the compute team to build all the Docker Engines in a Swarm for the deployment of XiCMS, XiLocate and XiGangway microservices.
Confidential
Sr. Cloud/DC PM
Responsibilities:
- Develop project charters project requests in the intake process as part of the process for them to become sanctioned projects
- Coordinate with stakeholders to confirm requirements and ensure they are documented
- Managed the enterprise build out of the FIS DC incorporating a combination of private and public cloud solutions (Hybrid Cloud).
- Managed the development and deployment of the IP v4 readdressing scheme for route aggregation and address consolidation
- Managed the design of the data center North-South and East-West traffic flow between EPGs and VLAN/Subnets
- Manage the design and deployment of the Cisco routed solution using OSPF and BGP with MPLS transport on the NEXUS platform with a few 9500 and 9300 to provide SDN connection in the ACI fabrics..
- Managed the planning and deployment of the Confidential Software Defined Content-addressable storage (CAS) platform for client financial clearing data archiving.
- Managed a capital and expenses budget of $28M for space, equipment, support contracts and professional engineering services.
- Manage the global migration team of SMEs, managers, PMs and QA/Validation lead that developed the migration strategy into the new data center.
- Worked with Hitachi to develop the requirements, design and the deployment plan to connect the Cisco MDS 9000 Series to the Hitachi HDS G1500.
- Manage the creation of the infrastructure environment to support 1800+ servers operating as bear metal, VMs and Clusters
- Manage the design and deployment of the virtual load balancing appliances across the DC on the F5 VIPRION platform.
- Managed the design of the SD-WAN solution consolidating different WAN technology option to produce optimum service.
- Managed the NetApp Filer solution deployment with both Fibre Channel (DS14mk4 FC) and SATA (DS14mk2 AT) drives per filer in a Active/Active configuration.
- Confidential VMAX
- Managed the build out of a SAN/NAS solution on the Confidential NAS SAN platforms
- Managed the technical sessions for the Cisco SDN- ACI/APIC two tier architecture using Cisco 9500 in the Spine and 9300 as Leafs
- Review ADDM/Discovery results with team and create summarized views for reporting purposes
- Managed the design session with Confidential on the for the utility storage environment with VNX-1, VNX-2 and VPLEX.
- Managed the development of the application migration strategy around VMWare vSphare/vCenter, VCE/Vscale, PlateSpin, RPA and others..
- Managed the design development of three Z12 mainframe units to replace the existing Z10 units along with the coordination of external partner connections and their support to test after the migration.
Confidential
Program Manager
Responsibilities:
- Managed the TCS and Hospira SMEs to develop, review and approve the Ashburn DC design including Network, Security, Compute, Storage/Back Up, Database, Appliances and Tools.
- Managed the Hospira Pharmaceutical Medical Device division system transformation along with the Validation/Qualification needed to satisfy the F DA 21CFR part 11.
- Managed the migration of stored data to the AWS Glacier along with the needed Vaults and Access Policy
- Worked with the Quality/Compliance team to develop the processes to apply all Quality Plans, HQ, SQ, ITSOP and SFTs to the new DC validation.
- Managed the development of the all validation standards for all consolidated equipment for R&D, QA/QC, EPA and the FDA
- Managed the Validation Process using the IQ, OQ, PQ and DQ approach to satisfy FDA 21CFR part 11 at each stage of an environment change
- Developed the Data Management framework for data being acquired, validated and processed in all affected data centers.
- Manage the creation of the infrastructure environment to support 6700 + servers operating as bear metal, VMs and Clusters
- Manage the build out of a new Audio /Visual infrastructure and migrate server from P to V in the data center for global access
- Managed the development of the Transformation Strategy for the PROD, QA and DEV data Center environments.
- Managed the technical sessions for the Cisco SDN- ACI/APIC two tier architecture using Cisco 9500 in the Spine and 9300 as Leafs
- Ensured the ACI Application Network Profiles were developed for deployment in the APIC for Network, Security and Muli-Tenancy
- Managed the development of the Real Time Telemetry data collection model for network management within the ACI Fabric
- Manage the design, build and testing of the environment that host the EUC infrastructure platform to include VPN access, VMWare/Linux Servers, Storage, Routing, Firewall and Load balancing.
- Worked with the engineering teams to develop the migration strategy from existing platform to the new ACI Fabric using Application Virtual Switch (AVS)
- Drove the development of the strategy for Muli-Tenancy deployment within the Cisco ACI fabric
- Managed the lab testing of the HP 7000 chassis SDN API compatibility with the Cisco SDN API
- Worked with the VMWare team to define the vCenter object to APIC relationship and the Cisco VMM domains for VM creations per host
- Manage the application and system discovery process using BMC ADDM to gather the information supporting the remediation decision process and wave migration definitions.
- Managed the build out of the replication network across FCIPs in support of the data center consolidation to Ashburn VA.
- Manage the design, reviews and approval of the replication solution for local replication using Data Domain and SRDF for remote replication and IBM TS4500 HD2 Model with 6 x TS1060 LTO6 FC Tape Drives for long term storage.
- Manage the HSP IBM Main Frame (MF) DR move with the tightly coupled servers and testing for all the applications identified for recovery.
- Managed the development of the design for the Main Frame (MF) DASD, Tape and replication network for the Z12 move.
- Worked out the Main Frame z12 application testing schedule with all application owners and the MF build team to ensure full functionality before cutting to production.
- Worked with Hitachi and IBM to develop the vendor support for the DASD, TAPE and Main Frame units
- Managed the overall planning of the Omaha and Norcross DC consolidation in the new Ashburn DC build.
- Developed the process to identify all qualification and validation documentation needed for all regulatory compliance (ie. GxP, SOX etc..)
- Worked with the quality team to develop the processes to apply all Quality Plans, HQ, SQ, ITSOP and SFTs to the new DC validation.
- Manager the build out of the storage environment to include the ExtremIO X2, VNX-1, VNX-2/VMAX/VPLEX, Data Domain(DD) and MDS SAN with logical zoning.
- Manage the development of the SAP platform from SPARC M-Series to the T5-2 platform and an Intel hybrid
- Managed the Cisco Nexus 7710, 7k, 5k and 2k routing and switching environment with ASA firewalls for DMZ boundary creation.
- Managed the development and introduction of the Oracle RAC solution in the environment for increased server reliability.
Confidential
Sr. Data Center Consolidation Expert
Responsibilities:
- Developed and managed the deployment process for all the EM4000, C400, C 0v BIG IP F5 platform.
- Manage the short term storage build out of Data Domain and the long term storage solution via Tape Library along with offsite storage strategy.
- Guided the development of the application migration strategy for over 8000 servers and 3200 applications
- Developed DC build program cross-functional processes to facilitate the interactions between the work streams supporting the builds (ie Network, Compute vBlock, Tools/Infosec&Infoblox, Facilities, Storage and the PMO)
- Managed the development of the move waves for the migration of tightly and loosely coupled servers and applications
- Managed the deployment of the entire security monitoring infrastructure to include Apcons/River Bed/Blue Coat/Network Taps/Imperva/McAfee SEIM/Niksun/Avocent and more.
- Managed the development and execution of the plan to decommission the VH DC, activate the Volo DC as the primary DC and the Meadowville DC as the backup.
- Manage the creation of the infrastructure environment to support 8800+ servers operating as bear metal, VMs and Clusters
- Reviewed and re-engineered the build sequence for the Volo DC, realigning all the work streams (Facilities, Network, Compute, Repication, Storage & Backup Vscale Architecture, Infosec, Shared Services and Net Tools) per the requirements of each build stage.
- Manage the global enterprise Big-IP F5 (w/LTM,GTM & APM), Riverbed, Blue Coat and Cisco SNS appliances deployment across 6 DCs incorporating existing infrastructure into the NextGen design.
Confidential
Infrastructure Program Manager/Solution Architect
Responsibilities:
- Build a Data Center network migration organization, establishing DC migration processes and procedure, creating metrics for progress monitoring and created the templates for the move artifacts to be created.
- Managed the discovery process for all the Service to Service Calls behind Local F5 platforms as part of the infrastructure discovery process.
- Managed the development of all the supporting Disaster Recovery (DR) designs, upgrades and build-outs for all migrated applications and systems at SunGard.
- Managed the upgrade of the backend POS National network from Frame-Relay to MPLS for the stores network.
- Manage the creation of the infrastructure environment to support 6200+ servers operating as bear metal, VMs and Clusters
- Managed the migration of the POS switched network within the stores to provide POE and LAN switching services.
- Developed the interaction process between t he Data Center Migration, Discovery, Remediation, Project Management, Infrastructure (Network, Security, Storage, OS, Wintel etc) and Operations teams for deployment in ServiceNow.
- Manage a portfolio of over 100 projects to deploy and maintain Cisco Nexus Platform, IBM z9 CPU, ASA Firewalls, F5 Big IP, Radware, Confidential ’s VNX-2, ExtremIO X1 Storage and DLm8000, HP StoreAll, IBM TSM, Infoblox, ION Servers, Isilon and Blue Coat across an MPLS Core.
- Provide program management for approximately 1700 applications on over 6200 servers across IBM Main Frame, Wintel, AIX, LINUX, AS400 and Citrix platform.
- Manage the operational budget of all Opex and Capex expenditures for all project that makes up the Enterprise DC Migration.
- Developed the enterprise service request process for the VP of Infrastructure who provides DataBase, Network, Storage, Backup, Wintel, Unix OS and Project Management services for all of Confidential globally.
- Created the CTC Network Engineering organization of over 10 engineers along with the service engagement processes.
- Managed the development of the Move Strategy for all Distributed systems such as UNIX, LINUX and WINTEL platforms.
- Direct the development of the Data Center core infrastructure to include the Routing/Switching platform, Tivoli Storage/TSM, Confidential SAN Storage, Vscale Architecture, NAS Storage, VM Ware, Security Infrastructure, Business Continuity planning and Disaster Recovery.
Confidential
Sr. Enterprise Program Manager
Responsibilities:
- Managed the program team of over 100 FTEs for the engineering, deployment and upgrades.
- Managed the enterprise Trunk consolidation efforts from the various regions to the centralized Sonus gateways.
- Managed the Trunk Group (TG) signaling re-engineering for the trunk consolidation onto the enterprise platform.
- Managed the internal and external SS7, ISDN and SIP Trunk signaling configuration and deployment efforts between the internal switches and the carrier equipment as well as trunk signaling between internal equipment.
- Successfully executed the IP enabling and upgrades of all Avaya PBX, the successful migration of all Nortel to Avaya PBXs and handsets.
- Managed the definition of the enterprise OSS/BSS deployment on the Sonus platform.
- Developed and managed the Nortel to Avaya migration plan and processes to decommission the existing Nortel Core switches in the environment.
- Manage the ADT/Brinks/Tyco Enterprise Avaya Contact Center upgrade to 6.1 and the build out of the Enterprise Call Centers and E911 system.
- Managed the Avaya Definity MCC switch upgrade with CLAN and IPSI hardware to support SIP call signaling
- Developed, managed and reported on the Cost, Schedule, Budget, Performance, Risk log and develop communication artifacts to stakeholders for the Enterprise Transformation.
- Manage the Nuance customization to accommodate the Avaya Communication Manager (CM) 6.0 being deployed in the environment.
- Manage the exploratory efforts ensuring that existing Nortel ICS gateways would be compatible with Avaya Communication Manager 6.0
- Manage the integration and interoperability of the Contact Center applications (ie. SES, AES, Mastermind, Genesys, Session Manager, Mas Phone, Call Path, Modular Messaging, NICE, SimpliCTI, Micro Call, CMS, and IVRs) with Avaya CM 6.0
- Manage the Global Enterprise Dial Plan change from a 4 digit extension to a 5 digit extension.
- Coordinated the testing of VDNs with the new 5 digit extensions in all adjunct applications to ensure proper interoperability.
- Managed the deployment of the Sonus (TDM-TDM, TDM-IP, IP-IP) voice Gateway on the GSX/PSX/DCI platform
- Managed the deployment of the Sonus Element Management System on the SUN ULTRA platform for administrative and equipment management.