SUMMARY

• 18 years of blended experience across Project Management, Scrum Master and Test Management in Insurance, Retail & Financial domain and an additional experience in Business Requirement Analysis and Sales.
• Worked as Associate Manager, with Confidential, successfully transitioned the projects from Aon to Confidential . (Insource to Outsource)
• Worked as a Delivery Manager (Agile Scrum Master), with Aon Hewitt managing development and testing for PenProPlus project in Retirement and Investment space using Agile Methodology. Proficient in Project Management, Business Analysis, Testing, UAT and stakeholder management.
• As an Agile expert, I have experience with JIRA software, HPQLM tool, Scrum, Xtreme Programming (XP), Scaled Agile framework and Kanban framework.
• As a Scrum Master, ensured collaboration and coordination between teams, participated in team - level Scrum ceremonies and facilitated program-level ceremonies, including program backlog grooming.
• Conducted basic Agile training for project team and management
• Facilitated Scrum teams in Agile process, including doing backlog grooming, sprint planning, daily stand-ups, removing impediments, velocity and status reporting, sprint demos and retrospectives.
• As the Manager with Confidential worked for the OpenLink (US based client) managing testing services (both manual and automation) for Endur (Commodities Trading and Risk Management) / Findur (Financial Trading) products using Waterfall Methodology. Implemented best practices to ensure increase in productivity which resulted in highest level of customer satisfaction feedback (5 on 5 for 3 consecutive years) and several team awards at organization level.
• At JK Technosoft worked for Specsavers client (Leading Optical Chain UK), lead multiple testing projects in retail domain. Worked hands-on in Data warehousing Reporting project (KPI) using Pentaho Business Intelligence suite of products to provide a variety of KPI reporting.
• Experience in SQL queries and stored Procedures.
• Lead the transition and setup of project teams in India working in onsite/offshore model for USA and UK based clients.
• Experience in working in multi-cultural environment in different roles in varied countries/regions like - USA and UK and executing projects in an onsite-offshore model using agile and waterfall methodology.
• Possess flexible and detailed oriented approach along with strong communication skills, excellent relationship building and interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Create Test plan/Strategy
• Organizing and controlling the Testing process
• Defining the scope of testing within the context of each release / delivery
• Planning, deploying and managing the testing effort for any given engagement.
• Work closely with BSA to gather requirements
• Develop test scripts
• Execute test scripts
• Defect Management using HPQC and JIRA
• Responsible to manage resources at offshore

Confidential

Scrum Master/Project Manager

Responsibilities:

• Create and manage the overall Project Plan, including estimations using Work breakdown (WBS) methodology
• Project governance - Scrum ceremonies (Daily stand-ups, retrospectives, Backlog refinement meetings etc), risks, quality metrics and status reporting against the Program/Project plan.
• Coached several development teams on the Agile mindset and heavily promoted Scrum and XP Engineering best practices which had been adopted program-wide.
• Work closely with the stakeholders to set up and establish new teams and define/refine their operating model.
• Working with business teams to customize the application for the largest home and auto group insurer in the Canadian market. The deal value is in the range of 50 Million USD.
• Provide Performance Feedback and Coaching around Career Development.
• Tracking and communicating team velocity and sprint/release progress.
• Collaborate with Talent Development team to refine the Talent Development model to enable colleague engagement
• In the last 3 months, successfully Planned and Transitioned PenProPlus and Eagle Pace projects from Aon to Confidential with no business disruption and delivery of Desjardins on PenProPlus which a 50 Million USD client for Aon.

Confidential

Test Manager / Scrum Master

Responsibilities:

• Project Management and end to end delivery responsibility in an onsite-offshore model.
• Also facilitated Scrum events - stand-ups, sprint and release planning, backlog refinement, reviews and retrospectives.
• Provide leadership to establish SQA standards, processes and procedures
• Define and provide test metrics and communicate software quality measurements to Senior Management
• Responsible for adherence to quality assurance processes, procedures, tools and standards
• Plan and execute Knowledge Transition for the application domain
• Responsible for career development/planning, conduct performance appraisals and identify high potential contributors and groom them for higher assignments.
• Responsible for business development activities by demonstrating QA competency presentation, Proposal Preparation for prospect clients.

Environment: Windows NT, QTP and Blast Framework.

Confidential

Test Lead

Responsibilities:

• Create Test plan/Strategy
• Work closely with business users to gather requirements
• Worked with ETL group for understating mappings for dimensions and facts tables
• Created data mapping documents mapping Logical Data Elements to Physical Data Elements and Source Data Elements to Destination Data Elements.
• Developed SQL test scripts based on technical specifications/Data design documents and Source to Target mappings.
• Developed complex SQL queries for querying data against different data bases for data verification process.
• Defect management
• Involved in user training sessions and assisting in UAT (User Acceptance Testing)
• Facilitate and resolve all the test environment setup and other issues at the India center.

Environment: Red Hat Enterprise Linux ES release 5, Pentaho BI-Server, Kettle, and MySQL 5.0.