SUMMARY

• Mission - focused and creative Information Security, Technology Portfolio / Project Management, and Solutions / Product Management professional
• Deep end to end knowledge of Supply Chain Management optimization, best practices, implementations, logistics, and business process transformations
• Extensive Product and Solutions Development and Professional Services PMO experience
• Seasoned professional in driving new Revenue and ‘Delighting the Customer’ while aggressively managing Cost, Schedule, and Quality
• Seeking new avenues to excel as Territory Account Manager, PMO Manager, Technology Program Manager, Account or Product Manager, Service Delivery Manager, Program or Portfolio Manager, Engagement Manager, Project Lead or Project Manager, Program Portfolio Manager, or Product or Solutions Manager

TECHNICAL SKILLS

• Rational Rose
• MS Office
• MS Project / Project Server / MS EPM
• MS SharePoint 2010 / 2013 / 2016 / SharePoint Designer
• Oracle Primavera
• ChangePoint
• Oracle PeopleSoft eProject
• ITIL Manager
• IBM Lotus Notes Domino
• CA UniCenter
• Clarity
• IBM Tivoli
• Jira
• Confluence
• Rally
• Planview

PROFESSIONAL EXPERIENCE

Confidential

Technology Program Manager - Security

Responsibilities:

• Designed and implemented Radiation dosage tracking and analytics platform for 4,500 employees and contractors performing maintenance and construction services within the Confidential Power fleet
• Designed and implemented Radiation Dosimeter telemetry, inter - plant RF (Bosch Telex) worker communications, cross-Plant Camera Management platforms, services, and long term video retention program worker observation and communications between all Confidential Power plants, with long term deliverable of cross - functional shared service with TVA, Florida Nuclear, and South Carolina Nuclear fleets
• Managed Statement of Work development, Information Security reviews and platform acceptances, and initial platform data migrations of existing Confidential IDDEAL premise - based architecture to IDDEAL Cloud Platform
• Managed multiple SW ENG teams utilizing Agile / SCRUM methodologies providing iterative Power Generation trading (GENSYS) and Power Generation communications (GENCOMM) development and operational integrations
• Provided multiple vendor Statement of Work development, acceptances, and execution for Southern Company Generation and Confidential business units
• Developed Business Case defined deliverables, approvals and 2020 funding for multiple Information Security and Nuclear worker safety and monitoring initiatives

Confidential

Principal

Responsibilities:

• Provided Confidential Vendor Transition Program Management for coordination, integration, and transition of technology services to multiple Service Tower Providers for the Georgia Enterprise Technology Services (GETS) program overseen by the Georgia Technology Authority (GTA).
• Provided PMO oversight, governance, process development and management, and continuous PMO maturation and improvement
• Completed Service Tower integrations of NTT Data, Xerox, and Atos statewide vendor services into standardized GTA tools and processes utilizing ITIL / ITSM best practices, tools, and techniques
• Completed integration of AT&T state-wide vendor services into standardized State of Georgia/ GTA tools and processes utilizing ITIL / ITSM best practices, tools, and techniques
• Provided MSI (Multisourcing Service Integration) services to State of Georgia agencies for mandated State of Georgia departmental migrations to centralized core enterprise applications and vendor services
• Implemented Confidential ‘Road Show’ for State of Georgia individual Agency CIO/CFO program alignment of core processes and overall value proposition
• Implemented SunTrust, US Bank and Regions Bank training, construction, marketing program and unit branding, and production deployments of Confidential Interactive Teller Machines (“ITMs”) into core Banking operational and settlement processes throughout the US

Confidential

Director

Responsibilities:

• Created and developed Project Management Office (“PMO”) CoE practice and Best Practices methodologies within Confidential Wholesale Distribution / Retail Solutions line of business
• Developed or provided Quality oversight for all Customer SoW (Statements of Work)
• Provided Portfolio management and methodology governance for ~150 in-flight Confidential Customer engagements comprising $24m revenue backlog and $34m annual revenue target
• Developed, standardized and implemented full Engagement Life Cycle standard internal and Customer - facing ‘Playbook’
• Met or exceeded PMO resource target billable metrics (80%) for eight consecutive quarters
• Implemented real-time reporting digital SharePoint Dashboard to consolidate cost, schedule, and issue status of all Customer implementations and development
• Developed SharePoint master Project template for use by all Supply Chain Solution Project Managers
• Implemented process to create SharePoint project governance site for all Customer implementations
• Developed and implemented SharePoint CoE resource allocation and billable status reporting application
• Developed and implemented overall integration and modification of legacy methodologies into core Confidential EPMO methodologies
• Developed standardized cross - Line of Business Master Statements of Work, budgetary estimate and resource allocation master templates, Level of Effort and resource pricing maturation methodologies
• Deployed and developed Confidential Sharepoint tools and processes to support revenue backlog and revenue forecasting generation and real time reporting
• Responsibility for continuous improvement of all Professional Services processes, methods, and procedures, and supporting playbooks and documentation
• Responsibility for Agile / Scrum process development and oversight of all Professional Service contracts and services invoicing by Confidential Supply Chain Solutions ENG, DEV, and PS teams
• Provided Quality governance of all Customer project life cycle deliverables
• Implemented bonus - based program to incentivize PMO resources to attain PMI certifications
• Implemented PMO - based shadowing program to expose PMO resources to all Confidential SCM product lines
• Conducted PMI PMBOK PMP training curriculum and training sessions for all SCM PMO members over a 12 month period; this resulted in a success rate of 13 of 14 North American Project Managers successfully completing their PMI PMP certifications
• Represented SCM PMO on Global Services PM Council
• Currently serving as Chair of EPMO CCRB (Change Control Review Board)
• Provided overall resource management (hire / fire / performance / assignments) of fourteen direct- report Program and Project Managers, Business Analysts, Operational Managers, and DBA staff

Confidential

Solutions Manager

Responsibilities:

• Full Lifecycle Management (Conceptualization to Deployment Readiness) of new Confidential FastLane ScanPortal high velocity POS, multiple unit Self Check out, and turntable / carousel solution
• Providing SRT (Solutions Realization Team) leadership and overall cross-functional resource management; Executive and Steering Committee guidance, feedback, and risk analysis, leadership to assigned resources within Marketing, SW ENG, HW ENG, Compliance, Services, Support, Quality, and Documentation LoBs, manage and assign tasks, ownership, and schedules, resolve conflict, identify schedule compression opportunities, provide quality oversight of assigned deliverables, present and guide weekly review meetings
• Full Lifecycle Management (Conceptualization to Deployment Readiness) of new Confidential FastLane Mobile Shopper Confidential integrated solution
• Providing SRT (Solutions Realization Team) leadership and overall cross-functional resource management; Executive and Steering Committee guidance, feedback, and risk analysis, leadership to assigned resources within Marketing, SW ENG, HW ENG, Compliance, Services, Support, Quality, and Documentation LoBs, manage and assign tasks, ownership, and schedules, resolve conflict, identify schedule compression opportunities, provide quality oversight of assigned deliverables, present and guide weekly review meetings