IT Manager Resume

SUMMARY

I am a self - motivated Technical Manager with 20+ years of experience. Willing and able to learn new systems and adapt with changing corporate environments.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

IT Manager

Confidential

Responsibilities:

Lead in the development of scope of work as well as maintain all documentation throughout the life cycle of the project
Lead project to ensure on-time delivery within scope and budget
Coordinated meetings between vendors and badging office for equipment replacement
Develop a project plan to monitor and track progress of project
Coordinate change management for changes in project scope, project schedule, and project cost
Project lead for access control migration project of access control database
Weekly meetings with department managers for IT needs
Project Manager for infrastructure project with a combined budget of $3M.
Delivered compliance for Access Control Data Base ProWatch using (
Lead cross-functional teams through the successful delivery of all project requirements from the back end to the roll-out to end users.
Tasked to deploy Virtual development and production Server to support environment
Utilized the ProWatch application to test printers, scanners and cameras.
Collaborate with all levels of management on project development, pre-sales meetings and definition of enterprise architecture.
Assisted in the design and build of custom image of each departments needs to include Finance, HR, Security and Public Relations.
Deployment sites included Bush Airport, Hobby Airport, Ellington Field and Airport Legal Departments.

Network Administrator

Confidential

Responsibilities:

Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.
Provided remote network support for the Florida and Tennessee offices.
Ensured network, system, and data availability and integrity through preventative maintenance and upgrades.
Provided documentation on start-up, shutdown and first level troubleshooting of processes to help desk staff.

Remote Support Technician

Confidential

Responsibilities:

LAN Administrator
Desktop Support for 3000 dial-up users.
Provided remote hardware, software and network support to ensure company staff in the Southeast Texas region had necessary tools to perform daily tasks.
Provided support for 500+ end users on Lovell and NT networks. Configured user accounts, granted access privileges.
Diagnosed and optimized network performance.
Assisted in the conversion from Novell to Windows NT.
Utilized Administrative Wizard to perform remote installations via the NT server.
Managed print queues for company printers.