SUMMARY

• Results - driven and seasoned analytical business systems analyst with a proven track record of delivering multiple comprehensive IT projects to a high standard; responsible for all project portfolio actions, including initiating, planning, executing, installing, monitoring, controlling, and closeout.
• Thrives in fast paced environments requiring strong problem-solving skills. Experienced in Waterfall, Agile, and Lean methodologies.

TECHNICAL SKILLS

• SDLC SCRUM Master SCRUM Agile Waterfall JIRA Microsoft Project Cloud Technology UML MS SharePoint Java JavaScript Corel Draw CAD Azure Microsoft Office Suite .NET C# C++ Blend XML XSL-FO XSLT CSS SQL GOOGLE Sites Wordpress HTML PDF Visual Studio IBM RAD HP BSM StarTeam BuildForge Remedy Gantt iRise US Security Clearance

PROFESSIONAL EXPERIENCE

Confidential, Roaring Brook, PA

Project Manager / Scrum Master / Sr. Business Systems Analyst

Responsibilities:

• Perform IT project reviews to define system impact and determine high level system requirements.
• Evaluate projects and provide strategic input to achieve the best business and customer value.
• Primary liaison between the business, developers, quality assurance and vendors.
• Develop and maintain comprehensive project plans and execute all stages of the implementation.
• Proficiently facilitated and led multiple in-house, offshore, and vendor project teams ensuring cost, requirements, and project milestones were successfully delivered.
• Communicate change requests to all teams and determine timeline and budget impacts.
• Ensure requirements traceability between business and functional requirements. Create functional requirements, data mappings and use cases to support business and technical needs.
• Utilize Microsoft Project and Jira to facilitate projects.
• Facilitate Scrum meetings, foster collaboration, remove impediments, ensure deliverables and manage risk.
• Assist Quality Assurance teams with test data requests, test plans, and test cases.

Confidential, Clarks Summit, PA

Project Manager / Sr. Business Systems Analyst

Responsibilities:

• Developed and maintained a comprehensive project plan and executed all stages of the implementation. Proficiently facilitated and led multiple in-house, offshore, and vendor project teams ensuring cost, requirements, and project milestones were successfully delivered.
• Created Level Ø estimates for project inceptions and cost estimations; performed IT project reviews to define system impact and determine high level system requirements.
• Ensured requirements traceability between business and functional requirements. Create functional requirements, data mappings and use cases to support business and technical needs.
• Assisted Quality Assurance teams with test data requests, test plans, and test cases.
• Transition legacy Property & Casualty platform to Guidewire Insurance Suite for policy, billing and claims functionality.
• Delivered prototype functional, modeling, and graphics for projects using CorelDraw, iRise and other available solutions.
• Utilized HP Business Service Management software to monitor network, server, and application health for many Property and Casualty sites.
• Analyzed and designed web services; oversaw the implementation of the Auto and Home Insurance pages, providing ongoing stabilization. Identified areas for Real User Monitoring (RUM) to monitor actual web performance and to identify possible performance issues.
• Performed ethical hacks to expose levels of security risks. Evaluated and prioritized based on seriousness of the risk. Evaluated the remedies for each risk to insure proper mitigation of the issue. Oversaw the quality assurance and implementation of the remedies.

Confidential

Systems Analyst ARS Team

Responsibilities:

• Developed projects using Java and JavaScript; utilized WebSphere for development and application research.
• Used IBM SQL tools for data mapping, field identification and data verification.
• Performed as Downtime contact for the testing environments that encompassed a large number of team members ranging from QA testers to upper management; lead analyst and programming contact for ARS PDF Quote Proposal.

Confidential

Programmer Analyst ARS Team

Responsibilities:

• Created programs utilizing Java and JavaScript delivering on project requirements.
• Lead contact for the testing environments including QA, QA2, Dev, MetInt310, and WebSphere.
• Performed test install requests for many environments including but not limited to ARS, servicing, profiles, eservice, CRS.

Confidential

Programmer Analyst Laser Team

Responsibilities:

• Performed analysis, coding and testing for various initiatives and projects.
• Primary contact for the Laser test printing environment.
• Provided network consulting, project management, software development, social presence, integration and troubleshooting services. Senior company leader for Network design and software engineer for implementation for high profile projects. (Including entire schools, manufactures, and large business).
• Designed, allocated, procured, and managed the entire project process to ensure the system met or exceeded customers’ expectations. Installed and administered deployment and validated systems performance.