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Sr. Project Manager/scrum Master Resume

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Dayton, OH

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SUMMARY

  • A healthcare leader with over 10+ years of leadership experience. He has experience business operations and directing highly complex projects that build and optimize organizational processes, optimization, application/solution implementation and cross - team functionality. Led the full life cycle of projects in the healthcare industry.

AREAS OF EXPERTISE

  • Contract Creation/Management
  • Strategic Planning
  • Compliance and Regulatory (DEA, FDA, HRSA HIPAA, HITECH Act)
  • Drug Supply Chain Security Management
  • Telemedicine and Telehealth Standards
  • Medicare and Medicaid Reimbursement Standards
  • The Joint Commission/JCAHO Standards
  • Current Good Manufacturing Practice (cGMP)
  • Hospital Revenue Cycle
  • Pharmaceutical Distribution
  • Project Management (Waterfall, Agile Scrum)
  • Business Analysis Six Sigma/Lean)
  • Pharmacy Benefits Management
  • CPT, ICD-9, ICD-10 Coding Standards
  • 340B Management
  • EPCIS Serialization Standards
  • DEA/Controlled Substance Regulations

TECHNICAL SKILLS

Operating Systems: Microsoft Windows, Linux and MAC OS

Software: MS Project, MS Office Suite, Adobe, Acrobat, Safari, Java Scripts, JSP and XML, Epic, Allscripts, ScriptMed, Argus, ESD, DocuSign, openSource Management, Agileoft, Oracle, SAP, Manhattan AX/Scale, Smartsheets, and Lucid Charts, Data Transfer Batch Files and Web Services

PROFESSIONAL EXPERIENCE

Sr. Project Manager/Scrum Master

Confidential, Dayton, OH

Responsibilities:

  • Lead teams and organization on Waterfall/Agile methodology
  • Develop and drive roadmap to optimize positive outcomes
  • Coach team to higher level of maturity in a sustainable and strategic manner
  • Facilitate weekly project updates to different levels of the leadership team
  • Model servant leadership style to empower team and optimize outcomes

Director, Sales Operations

Confidential, Jackson, TN

Responsibilities:

  • Excellent communication and presentation skills. (Remote)
  • Leads team of 8-10 implementation and account managers client onboarding and management of accounts for 6-8 clients
  • Directs implementation for new and existing clients
  • Execute continuous improvement initiatives to ensure optimal compliance and performance
  • Lead communications to all functions for clients, consultants and vendors

Senior Account Executive/Project Manager

Confidential

Responsibilities:

  • Collaborated with commercial sales team with new business with proposal preparation, sales presentations, contract negotiations and scoping of statements of work by providing strategic insight to specific goals of third-party business segments, operations, quality and IT functions of business
  • Collaborated with company departments to develop client specific quality assurance criteria and key performance indicators
  • Lead team of 10-12 account managers dedicated to performance logistics tasks and projects for pharmaceutical distribution
  • Trained and supervised new employees while tracking and measuring current direct reports performance

Strategic Implementation Project Manager

Confidential, Springfield, IL

Responsibilities:

  • Led corporate strategic priorities were continuously aligned with annual goals
  • Led partnerships with business owners to ensure annual milestones were consistently met
  • Developed strategies and provided innovative ideas for strategic investment opportunities

Commercial Operations Manager

Confidential

Responsibilities:

  • Led large scale projects, scope responsibilities and related tasks
  • Identified and led multiple business unit areas to recognize integration needs
  • Created business requirements critical for current and future project deliverables and timelines
  • Facilitated technical and business discussions, generated ideas and provided feedback to fellow leadership to allow for continued organization improvement
  • Lead team of 5-7 commercial operations personnel acting as subject matter expert with pharmaceutical marketing
  • Collaborated with leadership on ICD-9/ICD-10 and pharmacy/medical claim process to design product roadmap
  • Created pharmaceutical brand copay and coupon voucher programs through Magellan and OptumRx.

Project Manager/Business Analyst/Supervisor

Confidential, Cincinnati, OH

Responsibilities:

  • Developed essential programs for process and productivity improvements
  • Developed a methodology for projects and the resolving impediments
  • Drove profitable company outcomes while obtaining solutions for end users
  • Created user stories for complex projects in Agile scrum environment
  • Facilitated daily scrum, sprint planning, sprint demo and retrospective meetings
  • Removed impediments of the Scrum Team and coached on the fundamentals of iterative development
  • Led projects to increase prior authorization utilization and optimization

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