SUMMARY

• Experienced Project Manager, PMP Certified, Certified Scrum Master (CSM), ITIL v3 Certified.
• 18+ years’ experience in Project Management, Service Delivery, Transition & Transformation, IT Service Management, Information Security
• Have an interest and attention towards project financial accounting, with special attention to Capex and Opex expenditures
• Focused on delivering projects on time and under budget
• End to end responsibility of Project Management and delivery. Focus on the needs and wants of stakeholders and bringing ideas to reality
• Experience of managing acquisition and mergers
• Proven ability to coordinate with business and technical groups and inspire and influence teams to achieve outstanding results
• Customer - focused leader over a range of disciplines, passionate about bringing concepts and ideas to reality.
• The autonomous acquirer of diverse skills, and adopter of new technologies, tools, standards, and platforms.
• Expert knowledge of big data technologies with extensive hands on experience. Led design & implementation of big data projects. Experience in setting up Hadoop clusters in AWS.
• Collaborative team player, ability to coordinate and communicate at all levels.
• Led and managed multiple types of projects at one time: Web Application Projects, Database & ETL Projects, Customer Support projects, Infrastructure and Quality Engineering Projects.
• In-depth understanding of complex database concepts and Object oriented methodologies.
• Coming from an Infrastructure Engineering background, having the hands-on experience of working with Unix, Linux, Windows servers and SAN & NAS storages.
• Technically proficient with Oracle, PL/SQL, PERL, C#, Dot Net, MySQL, Share Point, Microsoft Project, Project Online and MS Office.
• Strength in planning, strategy, implementing and troubleshooting solutions for multiple products.
• Experience with Service Management, Service Transition, Incident, Problem and Change Management.
• Excellent oral and written communication skills with the ability to champion initiatives and win support for critical efforts through writing proposals and conducting numerous technical presentations.
• Collaborated and managed teams located in the US, Europe, Asia, and Latin America. Worked in offshore - onsite model.

PROFESSIONAL EXPERIENCE

Confidential

Sr. IT Project Manager

Responsibilities:

• Facilitate the finalization of scope and stakeholder requirements across high profile datacenter migration project involving 400 applications
• Define and track against schedules, establish stakeholder alignment, and address obstacles
• Proactively work across varying business lines and cross-divisional stakeholders to ensure on-time delivery of multiple functionalities.
• Analyze information needs and functional requirements, evaluate information gathered, decompress high level information into details, abstracts up from low-level information to a general understanding, and distinguish user requests from underlying true needs. conduct impact analysis of upgrades and changes for department/functional areas and evaluate systems and business processes for feasibility.
• Develop requirements specifications according to standard templates
• Lead on-site and off-shore teams in India and Malaysia in understanding the overall objectives, timeliness and requirements
• Lead and direct training to ensure the end user of the business application fully understand all the features and functionality. Train peers in subject matter and technical expertise areas.
• Analyze the Risks and Issues, implement disaster recovery and business continuity solutions
• Resolve conflicts between business units and between team members to achieve a common goal

Confidential

Sr. IT Project Manager

Responsibilities:

• Involved in end to end project management, overall ownership and delivery
• TSC was restructuring its IT and was making significant effort of aligning to a Cloud first architecture
• Moved secondary data center to Azure cloud. The project moved the Non-Production environment to Azure cloud platform and collapsed the data center.
• Led the project to redesign and implement cloud-based Disaster Recovery program
• The project involved Azure Site Recovery & Azure Backup and Commvault Disaster Recovery solution
• Knowledge of Azure Cloud technology and Azure backup and Commvault backup and recovery was key to the project. Knowledge of RTO & RPO and other DR related key concepts.
• Setting up Enterprise Monitoring for the enterprise (process, people, technology) using Big Panda Correlation Engine.
• This is to wrap around the existing numerous monitoring to converge Infrastructure and Application monitoring into one reliable correlated monitoring
• Security projects relating to Identity Access, Data Protection, Firewall Replacement, Public Key Infrastructure, ClearPass Policy Manager, PCI requirements and SOX compliance
• Experience of Finance handling and budgeting for all the projects, with keen attention to Opex and Capex expenditures
• Dealing with third party vendors, negotiating SOW, creating PO in SAP Ariba and tracking in SAP

Confidential

Sr. IT Project Manager

Responsibilities:

• Involved in Project Charter development, Scope Definition, Scope Management, Schedule Management, Risk Management and Issue Management to project completion
• Taking care of migration of the payroll application for the company which runs a weekly payroll system and has around 22,000 employees
• Payroll application migration involved code change as well as infrastructure replatforming
• The Project followed the SDLC lifecycle. I introduced a daily 15-minute call to incorporate the agile methodology of daily standup.
• Worked on the logistics for a datacenter migration of JVIC, another acquired company to minimize server footprint, consolidation and virtualization
• Worked with third party vendors. Vendor selection, vendor management, tracking deliverables, tracking invoices and signoff
• My experience of Vendor management got the deliverable completed even after the predicted hours were exhausted at no extra cost to the client
• Containerization framework to provide a development and hosting platform for container and micro-service-based applications.
• This solution will reduce time to market, increase operational efficiency, and enable improved application lifecycle management
• Key project management success was maneuvering through change resistance and conflict management

Confidential

IT Project Manager

Responsibilities:

• Worked as a Technical Project Manager as well as a Scrum Master for their Agile Practice.
• Took care of Scope Definition, Scope Management, Schedule Management, Risk Management and Issue Management.
• Taken care of design and migration and working closely with architecture team.
• Took care of SOX and CIP compliance as and when required.
• Followed Scrum Agile project management methodology by attending daily Scrum meetings, managing Sprints, played role of Scrum Master, also help to manage Product backlog.
• OS Upgrade for SAP: These were all AIX servers. However, they were of different OS versions and built in different multiple ways. Power HA needed to be upgraded.
• Moving the messaging environment to Office 365. Work relating to Exchange server.
• Storage upgrade from Hitachi Universal Storage Platform (USP) to Virtual Storage Platform (VSP). This involved migrating the attached storage underlying the Unix and Windows servers.
• Key technologies for this engagement was with Office 365, AIX and other operating systems, SAN storage and SAN switches
• Key project management skills were coordination and communication.