Senior Enterprise Program Manager Resume
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Wilmington, DE
SUMMARY
- Around 20+ years of experience in Analysis, architecture, design, development and testing
- Experienced in Banking, Wealth Management, CPG, Insurance P&C, Airlines, State welfare and Health Care, Federal Government, Hedge fund
- Experienced in Pre Sales, Development, Maintenance, Enhancement, and production support
- Experienced in Client Partnership, Program management, Portfolio management an Project Management
- Worked on Demand Management and Strategy review of Portfolio Management.
- Managed team of 150 at Avon, 40 at Citi Bank and 50 at Morgan Stanley Smith Barney.
- Experienced in Business Intelligence, Cloud, Big Data, JAVA, Legacy and .NET
- Experienced in large deal RFP response and presentation - $50 million
- Executed projects in Functional, Matrix & Project oriented organizations.
- Implemented Big data project for Coke - RFP response thru implementation
- Responsible for maintaining Service levels & holding reviews and Steering committee meetings
- Experienced in Public sector - Department of Health - WV State and Federal Reserve
- Experienced in Legacy Modernization, Big Data, Cloud, Transformation and Database migration
- Experienced in Infrastructure upgrades, Patching, and Vulnerability updates
- Involved in submitting RFP’s and pre sales activities for new projects at Citibank, CPG and Morgan Stanley.
- Worked on Project Management methodologies including RUP, PMP, ITIL and AGILE.
- Experienced in establishing and, managing PMO - PMI and Scrum (Agile).
- Experienced on Healthcare, Banking, Insurance, CPG, Pharma, Airlines, Government and Wealth Management.
TECHNICAL SKILLS
- HADOOP, PIG, HIVE, HBASE, MAPREDUCE, SQOOP, ZOOKEEPER, J2EE, ETL, JAVA, XML, UML, IBM WEBSPHERE, IBM BDW, UNIX, COGNOS, TM1, BUSINESS OBJECTS, MICROSTRATEGY, ESSBASE, Hyperion, ABINITIO, INFORMATICA, ETL, ORACLE Financials, ORACLE, TOAD, SQL SERVER, SYBASE, EDI, MVS, CICS, DB2, IMS, IDMS, VS-COBOL-II, JCL, MQ Series, SQL, SPUFI, QMF, TELON, AFP, OGL, PAGEDEF, FORMDEF, AUTOSYS, MS-WORD, MS-EXCEL, MS-PROJECT, MS-POWERPOINT, MS-ACCESS, VISIO, WINDOWS-XP, AOP, HIPAA, USE CASE, RATIONAL REQPRO, CLEARQUEST, CLEARCASE, MS-PROJECT, PLANVIEW, BPM, REMEDY, JIRA, nGage, Cedar, Navigator, HP PPM Devops and Primavera.
PROFESSIONAL EXPERIENCE
Senior Enterprise Program Manager
Confidential - Wilmington DE
Responsibilities:
- Coordinated with Partners, PMO, project sponsors product owners, vendors and Ancillaries
- Provide on-site leadership for project team by building and motivating team members to meet project goals
- Coordinated all API development for data transfer from FIS to Barclays
- Represented program in Steering committee meetings and Managed Program Roadmap
- Implemented multiple applications on Azure cloud
- Led major project workshops, site visits, demos, architecture reviews and major JAD sessions
- Participated in Product Launch Roadshows and coordinated and ran critical meetings
- Managed Portfolio of Applications across Checking, Savings and Cards Domain
- Managed post production problem and Incident Management
- Negotiated and signed-off SLA’s with FIS, technology partners and Ancillaries
- Worked with operations management to hire and establish Back office and Call Center
- Multiple internal and external reporting including Navigator Status reporting for companywide reporting
- Responsible for Stakeholder management, Benefit management and operations management
- Managed Upgrades, Patching, Including Security and Vulnerability review and updates
- Procure adequate resources working with delivery team to achieve project objectives in planned timeframes
- Manage the day-to-day project activities and chairs the program management meetings
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues
- Understand and communicate interdependencies between technology, operations and business needs
- Managed Risk, Issues and Dependencies and Action items across projects on central confluence repository
- Managed project scope and sign-off including Change management
- Responsible for Project Charter, financial approval and Gate approvals
- Negotiated and defined the Statement of Work and Specifications for the requested project and services.
- Technologies used .NET, Saleforce, Devops, Hadoop, MS Office, Rally,Jira, Navigator, Cedar, nGage and Azure
Senior Project Manager
Confidential - Manhattan, NY
Responsibilities:
- Liaise with VPs, Program Management and Portfolio Management, project sponsors and strategic partners
- Provide on-site leadership for project team by building and motivating team members to meet project goals
- Full Project life cycle ownership: Successful project delivery will include full implementation from initiation to deployment for several cross functional initiatives simultaneously
- Managed Data quality across projects including documenting Data dictionary and Data Lineage
- Conduct status reviews with various technology and business teams and leadership
- Manage and lead project teams consisting of internal / external resource
- Managed Infrastructure upgrade including WAS 8.5 across environments and Oracle database upgrades
- Report on project success criteria results, metrics, test and deployment management activities
- Build and maintain relationships by engaging business sponsors, PMO, key stakeholders, SMEs and project team to establish credibility, solve problems, build consensus and achieve objectives
- Participate in establishing practices, templates, policies, tools and partnerships
- Prepare estimates and detailed project plan for all phases of the project
- Procure adequate resources working with delivery team to achieve project objectives in planned timeframes
- Communicate roles and responsibilities of the project team, per the Enterprise Program delivery guidelines
- Manage the day-to-day project activities and resources, and chairs the project management team meetings
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues
- Understand and communicate interdependencies between technology, operations and business needs
- Owned and Managed Risk, Issues and Dependencies log
- Manage project scope and changes through the change management process
- Assist in dispute, negotiation, arbitration, or litigation, as needed.
- Responsible for Project Charter, RACI Matrix, financial approval and PPM Project initiation
- Define the Statement of Work and Specifications for the requested project and services.
- Technologies used included Java, Oracle, Jira, MS Office, MS Project and Cloud
Program Manager
Confidential - Montvale, NJ
Responsibilities:
- Plan the delivery of the overall program in accordance to the mission and the goals of the organization
- Develop and implement long-term goals and objectives to achieve the successful outcome of the program
- Implemented annual budget and operating plan to support the program
- Developed a program evaluation framework to assess the strengths and areas of improvement of the program
- Developed forms, templates, tracking tools and records to document program activities for PMO
- Business case development, business adoption, presentation and user training
- Identify and prioritize projects, deliverables and Implementation Roadmap
- Responsible for driving monthly Steering committee meetings and weekly senior management reporting
- Manages multiple vendors, Architects, Project Managers, and Analysts, developers, and testers,
- Managed Risks, Issues, Assumptions and dependencies across program.
- Led Sprint planning meetings and implemented and monitored Scrum board
- Responsible for Sprint planning, prioritizations, estimation, workshops and burn down charts
- In consultation with the Executive Director, recruit, interview and select well-qualified program staff
- Manage allocation, utilization cost, time schedules and standards with well-defined milestones
- Technologies used .NET, Oracle, Microsoft Azure, Visual Studio and SharePoint, VSTS
Program Manager
Confidential
Responsibilities:
- Responsible for overall delivery of each project and managing program dependencies
- Business case development, business adoption, presentation and user training
- Responsible for driving monthly Governance and Steering committee reporting to senior management
- Manages multiple Architects, Project Managers, Business Analysts, developers, testers and project leads.
- Responsible Stakeholder management, Benefit Management and Governance
- Responsible for Data architecture, data governance, data quality and data modelling
- Responsible for Metadata Strategy, Metadata Capture and Storage, Metadata Integration & Publication and Metadata Management & Governance
- Defined and created Business glossary and Data dictionary for Metadata Management
- Designed and implemented Data Lineage as part of Metadata Management
- Automated Metadata capture using Informatica.
- Responsible for coordinating shared services, release management and user trainings
- Technologies used UNIX, Informatica, QlikView, Cognos, Java, Jira, Oracle, Cognos TM1.
Senior Program Manager
Confidential, Manhattan, NY
Responsibilities:
- Responsible for Stakeholder Management and Governance reporting
- Involved in implementing PMO process standards and best practices including BPM
- Responsible for program strategy identification, implementation and Benefit management
- Implemented scrum using backlog tracking, burn-down metrics, velocity, and task definition.
- Identification and implementation of standards and operating models
- Responsible for the overall delivery of various teams in the program.
- Tracking program and project level financials
- Coached team on Scrum
- Technologies used include UNIX, Windows, Java, MS SQL Server and Rainstor, DQ Profiler and dashboard
