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Senior Enterprise Program Manager Resume

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Wilmington, DE

SUMMARY

  • Around 20+ years of experience in Analysis, architecture, design, development and testing
  • Experienced in Banking, Wealth Management, CPG, Insurance P&C, Airlines, State welfare and Health Care, Federal Government, Hedge fund
  • Experienced in Pre Sales, Development, Maintenance, Enhancement, and production support
  • Experienced in Client Partnership, Program management, Portfolio management an Project Management
  • Worked on Demand Management and Strategy review of Portfolio Management.
  • Managed team of 150 at Avon, 40 at Citi Bank and 50 at Morgan Stanley Smith Barney.
  • Experienced in Business Intelligence, Cloud, Big Data, JAVA, Legacy and .NET
  • Experienced in large deal RFP response and presentation - $50 million
  • Executed projects in Functional, Matrix & Project oriented organizations.
  • Implemented Big data project for Coke - RFP response thru implementation
  • Responsible for maintaining Service levels & holding reviews and Steering committee meetings
  • Experienced in Public sector - Department of Health - WV State and Federal Reserve
  • Experienced in Legacy Modernization, Big Data, Cloud, Transformation and Database migration
  • Experienced in Infrastructure upgrades, Patching, and Vulnerability updates
  • Involved in submitting RFP’s and pre sales activities for new projects at Citibank, CPG and Morgan Stanley.
  • Worked on Project Management methodologies including RUP, PMP, ITIL and AGILE.
  • Experienced in establishing and, managing PMO - PMI and Scrum (Agile).
  • Experienced on Healthcare, Banking, Insurance, CPG, Pharma, Airlines, Government and Wealth Management.

TECHNICAL SKILLS

  • HADOOP, PIG, HIVE, HBASE, MAPREDUCE, SQOOP, ZOOKEEPER, J2EE, ETL, JAVA, XML, UML, IBM WEBSPHERE, IBM BDW, UNIX, COGNOS, TM1, BUSINESS OBJECTS, MICROSTRATEGY, ESSBASE, Hyperion, ABINITIO, INFORMATICA, ETL, ORACLE Financials, ORACLE, TOAD, SQL SERVER, SYBASE, EDI, MVS, CICS, DB2, IMS, IDMS, VS-COBOL-II, JCL, MQ Series, SQL, SPUFI, QMF, TELON, AFP, OGL, PAGEDEF, FORMDEF, AUTOSYS, MS-WORD, MS-EXCEL, MS-PROJECT, MS-POWERPOINT, MS-ACCESS, VISIO, WINDOWS-XP, AOP, HIPAA, USE CASE, RATIONAL REQPRO, CLEARQUEST, CLEARCASE, MS-PROJECT, PLANVIEW, BPM, REMEDY, JIRA, nGage, Cedar, Navigator, HP PPM Devops and Primavera.

PROFESSIONAL EXPERIENCE

Senior Enterprise Program Manager

Confidential - Wilmington DE

Responsibilities:

  • Coordinated with Partners, PMO, project sponsors product owners, vendors and Ancillaries
  • Provide on-site leadership for project team by building and motivating team members to meet project goals
  • Coordinated all API development for data transfer from FIS to Barclays
  • Represented program in Steering committee meetings and Managed Program Roadmap
  • Implemented multiple applications on Azure cloud
  • Led major project workshops, site visits, demos, architecture reviews and major JAD sessions
  • Participated in Product Launch Roadshows and coordinated and ran critical meetings
  • Managed Portfolio of Applications across Checking, Savings and Cards Domain
  • Managed post production problem and Incident Management
  • Negotiated and signed-off SLA’s with FIS, technology partners and Ancillaries
  • Worked with operations management to hire and establish Back office and Call Center
  • Multiple internal and external reporting including Navigator Status reporting for companywide reporting
  • Responsible for Stakeholder management, Benefit management and operations management
  • Managed Upgrades, Patching, Including Security and Vulnerability review and updates
  • Procure adequate resources working with delivery team to achieve project objectives in planned timeframes
  • Manage the day-to-day project activities and chairs the program management meetings
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues
  • Understand and communicate interdependencies between technology, operations and business needs
  • Managed Risk, Issues and Dependencies and Action items across projects on central confluence repository
  • Managed project scope and sign-off including Change management
  • Responsible for Project Charter, financial approval and Gate approvals
  • Negotiated and defined the Statement of Work and Specifications for the requested project and services.
  • Technologies used .NET, Saleforce, Devops, Hadoop, MS Office, Rally,Jira, Navigator, Cedar, nGage and Azure

Senior Project Manager

Confidential - Manhattan, NY

Responsibilities:

  • Liaise with VPs, Program Management and Portfolio Management, project sponsors and strategic partners
  • Provide on-site leadership for project team by building and motivating team members to meet project goals
  • Full Project life cycle ownership: Successful project delivery will include full implementation from initiation to deployment for several cross functional initiatives simultaneously
  • Managed Data quality across projects including documenting Data dictionary and Data Lineage
  • Conduct status reviews with various technology and business teams and leadership
  • Manage and lead project teams consisting of internal / external resource
  • Managed Infrastructure upgrade including WAS 8.5 across environments and Oracle database upgrades
  • Report on project success criteria results, metrics, test and deployment management activities
  • Build and maintain relationships by engaging business sponsors, PMO, key stakeholders, SMEs and project team to establish credibility, solve problems, build consensus and achieve objectives
  • Participate in establishing practices, templates, policies, tools and partnerships
  • Prepare estimates and detailed project plan for all phases of the project
  • Procure adequate resources working with delivery team to achieve project objectives in planned timeframes
  • Communicate roles and responsibilities of the project team, per the Enterprise Program delivery guidelines
  • Manage the day-to-day project activities and resources, and chairs the project management team meetings
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues
  • Understand and communicate interdependencies between technology, operations and business needs
  • Owned and Managed Risk, Issues and Dependencies log
  • Manage project scope and changes through the change management process
  • Assist in dispute, negotiation, arbitration, or litigation, as needed.
  • Responsible for Project Charter, RACI Matrix, financial approval and PPM Project initiation
  • Define the Statement of Work and Specifications for the requested project and services.
  • Technologies used included Java, Oracle, Jira, MS Office, MS Project and Cloud

Program Manager

Confidential - Montvale, NJ

Responsibilities:

  • Plan the delivery of the overall program in accordance to the mission and the goals of the organization
  • Develop and implement long-term goals and objectives to achieve the successful outcome of the program
  • Implemented annual budget and operating plan to support the program
  • Developed a program evaluation framework to assess the strengths and areas of improvement of the program
  • Developed forms, templates, tracking tools and records to document program activities for PMO
  • Business case development, business adoption, presentation and user training
  • Identify and prioritize projects, deliverables and Implementation Roadmap
  • Responsible for driving monthly Steering committee meetings and weekly senior management reporting
  • Manages multiple vendors, Architects, Project Managers, and Analysts, developers, and testers,
  • Managed Risks, Issues, Assumptions and dependencies across program.
  • Led Sprint planning meetings and implemented and monitored Scrum board
  • Responsible for Sprint planning, prioritizations, estimation, workshops and burn down charts
  • In consultation with the Executive Director, recruit, interview and select well-qualified program staff
  • Manage allocation, utilization cost, time schedules and standards with well-defined milestones
  • Technologies used .NET, Oracle, Microsoft Azure, Visual Studio and SharePoint, VSTS

Program Manager

Confidential

Responsibilities:

  • Responsible for overall delivery of each project and managing program dependencies
  • Business case development, business adoption, presentation and user training
  • Responsible for driving monthly Governance and Steering committee reporting to senior management
  • Manages multiple Architects, Project Managers, Business Analysts, developers, testers and project leads.
  • Responsible Stakeholder management, Benefit Management and Governance
  • Responsible for Data architecture, data governance, data quality and data modelling
  • Responsible for Metadata Strategy, Metadata Capture and Storage, Metadata Integration & Publication and Metadata Management & Governance
  • Defined and created Business glossary and Data dictionary for Metadata Management
  • Designed and implemented Data Lineage as part of Metadata Management
  • Automated Metadata capture using Informatica.
  • Responsible for coordinating shared services, release management and user trainings
  • Technologies used UNIX, Informatica, QlikView, Cognos, Java, Jira, Oracle, Cognos TM1.

Senior Program Manager

Confidential, Manhattan, NY

Responsibilities:

  • Responsible for Stakeholder Management and Governance reporting
  • Involved in implementing PMO process standards and best practices including BPM
  • Responsible for program strategy identification, implementation and Benefit management
  • Implemented scrum using backlog tracking, burn-down metrics, velocity, and task definition.
  • Identification and implementation of standards and operating models
  • Responsible for the overall delivery of various teams in the program.
  • Tracking program and project level financials
  • Coached team on Scrum
  • Technologies used include UNIX, Windows, Java, MS SQL Server and Rainstor, DQ Profiler and dashboard

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