SUMMARY

• Over 15 years of experience in program management, business operations and large scale SAP ERP implementations. Extensive experience in multiple end to end SDLC implementations in Order to Cash and Supply Chain process areas and systems integration. Expertise in S4HANA.
• Project Manager - performed communication planning, develop and deliver scope of work, project and resource planning, develop test strategies, cutover strategies, project relevant reports, communication to stakeholders and steering committee updates.
• Expertise with definition of functional requirements, process improvement initiatives, project scope definition, associated estimates, design testing, and production support for business users.
• Very strong with execution, development and re-engineering of all aspects of Order to Cash and supply chain processes - capture sales orders, quote management, order fulfillment - process deliveries and billing, 3rd party sales orders, returns and repairs process and rebates processing.
• Premier consulting background with great exposure to industry best practices. Successfully redesigned business processes and architected solutions that are customer focused.
• Experience in working with cross-functional engineering teams and deliver key artifacts - requirements gathering, process mapping, delivery strategy, project plans and status dashboards.
• Performed program management role managing scope, cost, schedule, and contractual deliverables. Applied techniques for planning, tracking, change control and risk management.
• Experience in SAP integration with third party software applications and legacy systems for master data (customer, material, pricing) and transactional data (orders, deliveries, billing).
• Successfully implemented multiple global roll outs (Brazil, Germany, Russia, Singapore and UK) and worked extensively with international teams for process improvements and system implementations.
• Excellent communication skills, interpersonal skills, leadership qualities, systematic approach and ability to work effectively in a fast-paced environment.

TECHNICAL SKILLS

ERP: SAP ECC SD/MM modules and S4HANA.

Operating Systems: Windows 2000/ME/XP, Windows NT.

PC Applications: MS Word, MS PowerPoint, MS Excel and Visio Tools.

Project Management Tools: SAP Solution Manager, MS Project, HPQC/AQC, Jira.

PROFESSIONAL EXPERIENCE

Confidential program manager

Responsibilities:

• Prepared project planning strategies to plan resources, tools, budget, delivery and tracking tasks to be completed, record milestones and major objectives achieved. Performed task management along with progress monitoring for the duration of the release.
• Managed a team of 20 resources, developed roadmap for design and deployment of end-to-end outbound supply chain process. Responsible for work stream deliverables through all phases of project.
• Worked with teams across North America and India to implement effective interfaces solution in SAP S4 and assisted client with design of tactical and longer-term strategic delivery and shipping process.
• Enabled S4HANA settlement management functionality to process supplier chargbacks, this led to increase in operational efficiency and productivity via Ease of Doing Business with suppliers/vendors.
• Responsible for managing functional specifications for the development of Interfaces, Enhancements, and Forms. Documented test scripts for unit testing and integration testing. Trained testers to execute the tests in SAP and record test results in HP Quality Center.
• Planned and deployed special business processes in logistics like consignment stock processing and direct factory to customer delivery.
• Led business value and tool capability analysis to drive consensus on scope relevance, revenue recognition, cost savings and executive sponsorship for tool enhancements.

Confidential

Project manager

Responsibilities:

• Responsible for solutioning, estimating and delivery of over 14 projects ranging from $250K to $2.5M in budget, with FTEs per project ranging from 8 - 20 FTEs across order to cash, procurement, supply chain, reporting and development teams.
• Developed project plan based on general tasks involved in the SAP project implementations - blueprint, realization, preparation of development objects, testing, and go-live support. Responsible to deliver scope of work, project and resource planning, and risk assessment.
• Conducted workshops for users to collect information about the business scenarios and processes, walked them through the requirements gathering and created BPDs (Business Process Documents) and SAP system design by resolving issues for implementation.
• Global Program Manager for Confidential Brazil and Germany affiliates stabilization projects - Overall responsibility for planning and delivery of 200+ business improvement enhancements across Order Management, Procurement, Supply Chain and Reporting business areas
• Responsible for over 50 FTEs (global and local resources). Reported directly to program and Confidential senior executives. Performed Gap reviews, approvals to global template and local process designs.
• Worked on prototype of S4HANA implementation and analyze benefits of Fiori as frontend user application.
• Responsible for process and development team workplans, status reports and daily activities. Streamlined the approval process for test scripts and transport moves in AQC and Solman.
• As integration test lead, developed test scripts for UAT and integration test scenarios, managed the team to set up test data, coordinated with multiple teams for successful completion of testing.

Confidential

Integration Manager

Responsibilities:

• Worked closely with cross functional teams - PTP, RTR and SCM to implement purchasing and demand planning. Analyzed process and material flow across supply chain to perform Gap analysis.
• Cut-over functions: This activity involved- Master data loading & validation through interface programs, uploading open sales orders, open deliveries, open invoices, customer master, and historical data.