Manager Resume Seattle, WA - Hire IT People

SUMMARY

Results - driven leader with 15+ years’ experience leading global, multimillion-dollar business integration and improvement initiatives.
Excel at building relationships and at navigating “grey areas” to develop and implement proactive, forward-thinking technology solutions to optimize processes, enhance communication, manage change, improve employee engagement, and positively impact the approach to work.

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

Manager

Responsibilities:

Lead a team of U/X, Research, Engineering, Service Support teams to develop a new communications platform that will reduce the complexity of managing many tools while providing employees personalized, curated content for them to enjoy. Enlisting emerging technologies such as voice, neural networks, machine learning to enhance product design while providing a personalized user experience.
Own the product vision and roadmap for the communications platform which will span multiple years delivering an MVP to coincide with the Workday effort.
Consulted on initiatives that require working knowledge of AI to influence product design and user experience to create consumer grade digital experiences rather than IT centric experiences.
Experience in negotiating vendor contracts, developing statement of work(s) SOWS and creation of RFP's.
Speaker at the Disney User Experience Summit providing techniques on how to best utilize AI while maintaining a level of emotional intelligence before designing for end users. This summit is broadcasted globally to all Disney offices.
Pivotal in identifying and creating an overarching roadmap for the transition of HR systems from the Fox acquisition to Disney.
Mentored and coached junior team members on my team to develop their passions and interests in the emerging technology space.

Senior Program Manager

Confidential, CA

Responsibilities:

Led core team that included chief immigration counsel and personnel from technology, sourcing, and security to facilitate RFI/RFP for immigration case management solution. Finalized agreement with vendor for a solution that included high-priority enhancements and adhered to Disney’s global security requirements.
Implemented security and reporting infrastructure workstreams for SAP HANA and determined the best way of decommissioning 300+ data marts and transitioning to SAP HANA. Created project webs based on complexity of migration, facilitating realistic forecasting of multi-year project’s schedule and resources.
Managed delivery of consumer-facing digital platform designed to invest in the creative potential of the next generation and address a gap in preparing children for the real world. Facilitated collaboration with corporate citizenship and ad agencies and oversaw vendors providing platform creation and prizes. Coordinated internal Disney groups.