Scrum Master Resume
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Cambridge, MA
SUMMARY
- Agile practitioner with 7+ years of experience as an Agile Project Manager/Scrum Master in distributed and co - located teams.
- Knowledge and experience of Agile, SAFe and Waterfall methodologies.
- Focus on satisfying the customer and motivating teams to deliver valuable quality software.
- Proven ability to serve on projects with challenging deadlines, while adapting to changing priorities.
- Domain expertise includes Document Management Systems, healthcare and life science Information Technology, e-mail Marketing, Educational Software, SaaS.
- 10+ years of software development as a software engineer in startups and enterprise-size companies.
TECHNICAL SKILLS
Software Development Methodologies: Agile Scrum, Kanban, XP; Scaled Agile 4.6 (SAFe); Waterfall
Management and Communication tools: Jira, Confluence, Microsoft Office Suite (Project, Word, PowerPoint, Excel), Rally, Slack
Software Languages and Technologies: Java, PHP, JavaScript (JQuery, NodeJS), AWS, Docker, GitHub
Databases and Web Servers: Oracle, MySQL, Apache Tomcat, WebSphere
PROFESSIONAL EXPERIENCE
Confidential, Cambridge, MA
Scrum Master
Responsibilities:
- Agile teams achieved a 10% - 20% reduction in lead time, while continuing to deliver products with equal business value and improving agility.
- Teams met goals of addressing and resolving most critical issues within 24 hours.
- Led implementation of European General Data Protection and Regulation (GDPR) throughout QUOSA products.
- Facilitated Release and Sprint events and ensured customer requirements are prioritized, communicated, and properly sized by the team.
- Tracked, escalated and removed impediments and protected team members from interruptions and distractions to maximize productivity.
- Enabled teams to identify areas for improvement, adapt and change as needed to support continuous improvement, self-organization and cross-functionality growth.
- Fostered Agile culture of cooperation and innovation throughout development process.
- Worked with other Scrum Masters to resolve projects and products interdependencies and planned releases.
- Resolved infrastructure issues by utilizing a network of Product Owners, Technical Leads within company and with outside vendors.
- Documented, tracked and reported teams velocity, sprint/release progress and risks.
Agile Project Manager /Technical Project Lead
Confidential
Responsibilities:
- Contributed as project manager in application development and customization leading to QUOSA success and company acquisition by Confidential .
- Participated in successful transformation of QUOSA teams from Waterfall to Agile Scrum and Kanban within first year after Confidential acquisition.
- Participated as project manager and a technical lead in design and development of new products and features such as Single Sign - on (SSO) authentication, bibliography editing tool Cite While You Write, integration with Link Resolvers.
- Managed all feature customization projects for Confidential pharmacological customers to ensure data integrity, Copyright compliance, Metrics and Reporting accuracy.
- Managed requirements collection, development, UAT testing, continuous delivery and release on demand of complex bibliographic style customizations to comply with pharmacological vigilance requirements and regulations.
- Managed QUOSA products implementation of Confidential cross-product telemetry to collect, analyze and present customer behavior and data flows using integration with Adobe Site Catalyst.
- Delivered Confidential full text article ordering DocFlow application which allowed customers to save up to 30% of journal subscription budget.
- Designed Conference Channels to facilitate scientific information gathering, search and analysis.
- Designed citation information export/import in different formats -- XML, json, RIS, Medline.
Senior Software Engineer/Senior Linguist
Confidential, Cambridge, MA
Responsibilities:
- Participated in design and development of a new search engine based on BBN proprietary voice recognition and text transcription technology.
- Participated in port of proprietary BBN speech recognition Perl/C code to C++.
- Optimized Lucene search engine relevancy parameters for English language audio.
- Lead team of software engineers in design of business logic, business rules, billing system and data access component for web-based content management application.
- Designed backend application to edit and customize email templates.
- Designed internal and user facing reporting system to display marketing campaign KPI such as open emails, number of clicks.
- Integrated Constant Contact with CompanionLink application to synchronize large Constant Contact email lists with Microsoft Outlook®, ACT.
