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Scrum Master Resume

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Cambridge, MA

SUMMARY

  • Agile practitioner with 7+ years of experience as an Agile Project Manager/Scrum Master in distributed and co - located teams.
  • Knowledge and experience of Agile, SAFe and Waterfall methodologies.
  • Focus on satisfying the customer and motivating teams to deliver valuable quality software.
  • Proven ability to serve on projects with challenging deadlines, while adapting to changing priorities.
  • Domain expertise includes Document Management Systems, healthcare and life science Information Technology, e-mail Marketing, Educational Software, SaaS.
  • 10+ years of software development as a software engineer in startups and enterprise-size companies.

TECHNICAL SKILLS

Software Development Methodologies: Agile Scrum, Kanban, XP; Scaled Agile 4.6 (SAFe); Waterfall

Management and Communication tools: Jira, Confluence, Microsoft Office Suite (Project, Word, PowerPoint, Excel), Rally, Slack

Software Languages and Technologies: Java, PHP, JavaScript (JQuery, NodeJS), AWS, Docker, GitHub

Databases and Web Servers: Oracle, MySQL, Apache Tomcat, WebSphere

PROFESSIONAL EXPERIENCE

Confidential, Cambridge, MA

Scrum Master

Responsibilities:

  • Agile teams achieved a 10% - 20% reduction in lead time, while continuing to deliver products with equal business value and improving agility.
  • Teams met goals of addressing and resolving most critical issues within 24 hours.
  • Led implementation of European General Data Protection and Regulation (GDPR) throughout QUOSA products.
  • Facilitated Release and Sprint events and ensured customer requirements are prioritized, communicated, and properly sized by the team.
  • Tracked, escalated and removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Enabled teams to identify areas for improvement, adapt and change as needed to support continuous improvement, self-organization and cross-functionality growth.
  • Fostered Agile culture of cooperation and innovation throughout development process.
  • Worked with other Scrum Masters to resolve projects and products interdependencies and planned releases.
  • Resolved infrastructure issues by utilizing a network of Product Owners, Technical Leads within company and with outside vendors.
  • Documented, tracked and reported teams velocity, sprint/release progress and risks.

Agile Project Manager /Technical Project Lead

Confidential

Responsibilities:

  • Contributed as project manager in application development and customization leading to QUOSA success and company acquisition by Confidential .
  • Participated in successful transformation of QUOSA teams from Waterfall to Agile Scrum and Kanban within first year after Confidential acquisition.
  • Participated as project manager and a technical lead in design and development of new products and features such as Single Sign - on (SSO) authentication, bibliography editing tool Cite While You Write, integration with Link Resolvers.
  • Managed all feature customization projects for Confidential pharmacological customers to ensure data integrity, Copyright compliance, Metrics and Reporting accuracy.
  • Managed requirements collection, development, UAT testing, continuous delivery and release on demand of complex bibliographic style customizations to comply with pharmacological vigilance requirements and regulations.
  • Managed QUOSA products implementation of Confidential cross-product telemetry to collect, analyze and present customer behavior and data flows using integration with Adobe Site Catalyst.
  • Delivered Confidential full text article ordering DocFlow application which allowed customers to save up to 30% of journal subscription budget.
  • Designed Conference Channels to facilitate scientific information gathering, search and analysis.
  • Designed citation information export/import in different formats -- XML, json, RIS, Medline.

Senior Software Engineer/Senior Linguist

Confidential, Cambridge, MA

Responsibilities:

  • Participated in design and development of a new search engine based on BBN proprietary voice recognition and text transcription technology.
  • Participated in port of proprietary BBN speech recognition Perl/C code to C++.
  • Optimized Lucene search engine relevancy parameters for English language audio.
  • Lead team of software engineers in design of business logic, business rules, billing system and data access component for web-based content management application.
  • Designed backend application to edit and customize email templates.
  • Designed internal and user facing reporting system to display marketing campaign KPI such as open emails, number of clicks.
  • Integrated Constant Contact with CompanionLink application to synchronize large Constant Contact email lists with Microsoft Outlook®, ACT.

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