Project Manager Resume Blue Ash, Ohio - Hire IT People

SUMMARY

Highly successful Project support professional with outstanding hands - on experience in business analysis, logistical support and process management.
Skilled in translating expectations into well executed operational plans and programs.
Builds and maintains strong working relationships throughout an enterprise with clear focus on responding to sales / customer expectations and shared responsibilities.
Clearly communicates and negotiates with globally located, functional areas in order to win support daily and meet customer needs.
Extensive experience (Project metrics, analysis, baselines, cost, closure, Agile)
Develop and maintain processes, tools, and methodologies that support PMO
Support/Collaborate with operational leaders in the development of project plans, project goals, overall objectives and stakeholder expectations.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential - Blue Ash, Ohio

Project Manager

Responsibilities:

Understand and review schedules, budgets, and requirements for management of 3rd party IT installations (SOW)
Control risks and action items and documentation follow-up for resolutions and proactive prevention.
Execute and create schedules, work plans, budgets, and be responsible for acquiring all resources needed project.
Creating/maintaining WBS and tracking project status & critical path(s) stages for milestone confirmations
Communicate/Facilitate daily meetings and report on daily install status, budget/cost & upcoming tasks.
Aid in the identification of project goals, overall objectives, and stakeholder expectations with operations management
Schedule technical/functional staff for weekly tasks and milestone completions for agile or waterfall type methods
Identify project risks and mitigation strategies.
Manage daily operations of project to ensure project is finished on-time and on-budget

Confidential - Cincinnati, Ohio

Project Manager

Responsibilities:

Manage project risk, develop mitigation plans and escalate decisions, change requests and unresolved issues
Conduct project meetings defining high level and low level requirements for newly progressing projects
Planning, scheduling and communicating various projects for CHP for new hospital set-up & decommission.
Managing project activities, encompassing planning, design, scope, estimation, resources & quality
State Healthcare ICD-10 implementation for Ohio/MA with FMS work-streams and build.

Confidential - Dayton, OH

Sales & Logistics Coordinator / Project Manager/Web-Based Trainer

Responsibilities:

ivery and invoicing daily.(Manufacturing)
Contact customers with past due accounts (45+) to resolve outstanding issues and secure payment
Quality Assurance / Control / Testing for new online software and technology training for integration
Respond to customer forecasting requirements by planning, quoting and organizing needed materials and contracted items.
Play an integral role in inventory forecasting by assisting with budgeting and management of more than 70 accounts valued at $26.2 million in annual revenue.
Enable customers to successfully use the on-line ordering system by training and following up with each to ensure 100% compliance and success along with improved overall shipping and receiving times by 20% through pre-planning and cost analysis (Manufacturing)
Creating project templates, WBS strategy, creating and maintaining the project cost, scope & change control

Confidential - Dayton, OH

Service & Logistics Readiness / Support Center/ Corporate Trainer

Responsibilities:

Project Coordinator for customer installations by researching, analyzing and inspecting on-site readiness for hardware and software installation. Scheduling complete delivery and installation.
Increased service delivery methods 30% by clearly defining product and customer requirements.
Designed product deployment process and tools required for internal service associates.
Developed installation, training and logistical support metrics for multiple deployments.
Conducted customized software and hardware training for new employees and off-site customers.
Call Center support by taking 65+ calls a day in equipment and software failures.
Achieved Presidents Club (two consecutive years) for reaching over 115% sales quotas for customer service agreements.