SUMMARY

• A charismatic leader with more than 25 years of experience in Strategic Planning, Program & Portfolio Management and setting up PMO’s in a fast - paced environment.
• Ability to manage multiple large-scale projects, large teams of direct reports or cross functional teams with maturity and professionalism.
• Successfully completed numerous IT projects including web portal implementations; the development and implementation of ecommerce sites (B2C and B2B), Big data management & Data Analytics projects and datacenter migrations.
• Other implementations have included ERP, EAM, ECM, CRM, SaaS applications, web hosting applications, data warehouses and SmartGrid systems.
• Proven track record of hands-on management and getting into the weeds to understand complex projects from the bottom up.
• Natural leadership, empathy with key players at all levels, strong team-building & motivation skills
• Flexibility, adaptability & effective performance within deep changing and fast-paced environments
• Matrix management of cross-functional teams in an international environment to maximize results
• Procurement & Sourcing (Suppliers Selection & Management, Contracting & Negotiation)
• Expert in Communication Management & Stakeholder Management; Risk & Change Management
• P&L responsibility ($200M+ budgets)

PROFESSIONAL EXPERIENCE

Confidential

SENIOR PROGRAM MANAGER

Responsibilities:

• Manage a multi-year $60M AMI/SmartGrid initiative for a large Southern utility to install 300K smart meters and to support client and vendors hardware and software.
• Manage contracts, scope, schedule, financial, status reports, risks/issues, client, vendors and internal/external resources.
• Manage a Landis +Gyr AMI solution for a mid-western utility to deploy 3.8M meters, which is about $600M.

Confidential

SENIOR PROGRAM MANAGER

Responsibilities:

• Provided overall management and support for concurrent projects across multiple business groups.
• Lead a team of 20+ team members in multiple locations.
• Worked closely with Business Directors, Development Manager, QA Manager and ScrumMasters to ensure projects are execute successfully manage RFP responds, contracts, scope, schedule, financial, risks/issues, vendors and internal/external resources.
• Projects include Energy Trading, GIS Conflation, Enterprise Data Management and Big Data/Analytics. Technologies used: SAP Data Services, SAP Data Steward, SAP HANA, Amazon EC2/EMR, Amazon S3, Apache HBase on Amazon EMR, Redshift Spectrum, Redshift, Hadoop, SAS, Python and Tableau.

Confidential

CLIENT PARTNER

Responsibilities:

• Led all aspects of the sales process for the E&U West coast, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by client.
• Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
• Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.

Confidential

SENIOR PROGRAM MANAGER

Responsibilities:

• Provided key support in the evaluation of business opportunities and respond to RFI/RFP.
• Collaborated with product leaders to define, focus, and clarify business plans, product strategies, and roadmaps for Power System portfolio offerings that included Enterprise Asset Management, IoT, mobile workforce and Outage Life Cycle solutions.

Confidential

DIRECTOR CONSULTING

Responsibilities:

• Led consulting team on the delivery of all phases of projects included generating proposals, providing technical direction, recommending communication strategy to customers, scheduling resources and managing customer relationships and customer expectations.
• Developed thought leadership, solutions and service offerings to build brand within the E&U industry. Managed a $5M Big Data/ Analytics project for Southern utility company.

Confidential

ASSOCIATE PARTNER

Responsibilities:

• Managed a $25MM project to redesign and re-launch a B2C website for a large utility. Technologies used: WebSphere Portal and Commerce, Customer Information System, ArcSight Enterprise Security Manager for SEIM management and Teradata.
• Spearheaded the development of Portfolio Program Management Office (PPMO) for a large utility; defined project management processes, including project initiation, requirement management change control, project resource management, project financial management and project demand and supply management. Technologies used: Microsoft Enterprise Project Management (EPM) system
• Directed the efforts of over 10 professionals, with accountability for a $20MM budget, to design and launch Big Data/Analytics, Information Life Cycle, and governance strategies for a utility company to resolved data quality issues. Technologies used: SAP MDM, SAP HANA

Confidential

SR. TECHNICAL PROGRAM MANAGER

Responsibilities:

• Collected and reported on metrics that included milestones, financials, critical dependencies, risks and issues.
• Itron solutions (Headend, MDM, Security Management and meters), legacy CIS, SCE.com and HPE ArcSight Enterprise Security Manager (ESM) and ArcSight Data platform for threat detection, analysis triage and SEIM compliance management.