SUMMARY

• Motivated, goal - focused SAP Subject Matter Expert (SME) with 15 years of dynamic Supply Chain, Master Data, and Enterprise Applications expertise.
• Possess a global background that includes leading full life-cycle and master data harmonization.
• High achiever in maximizing profit, improving performance, streamlining operations and spearheading special projects.
• Driver of strategic problem solving across all organizational levels; achieve goals with knowing what it takes to increase business profit levels.
• Seeking a technical leadership role that will allow for continued leverage of skills, as well as deliver opportunities for growth.

TECHNICAL SKILLS

SAP Modules: ERP/ECC, APO/gATP, MDM, MDG, MM, EWM/WM, SCM, CRM, and HANA

Databases/Reporting: SAP BI/BW Reports, Business Objects, SQL, Crystal Reports, Oracle Discoverer

Microsoft: Access, Excel, Outlook, PowerPoint, Word, Project, Visio

Other: Informatica, SharePoint, Salesforce, Traceability Matrix, Trade Management System

PROFESSIONAL EXPERIENCE

Confidential

Customer Master DatA project lead

Responsibilities:

• Track Customer Master Data Enablement operations regarding CONA SAP software for Master Data Management
• Build an environment and related processes conducive to successful data mapping, conversion, cleansing and transfer
• Clarify data roles and levels of accountability at the outset between the Master Data Enablement team, Bottler Functional Leads, the CONA team and Independent Bottlers
• Work with Independent Bottlers to capture business requirements and map data, including transformation rules for all key master data domains
• Execute configuration, set-up, data migration, deployments testing and business cutover activities
• Manage off-shore MDM team on data governance, data standards, customer creation, customer changes, data, and data validation
• Make all required master data available in the CONA SAP ERP systems to support business processes
• Manage testing, IDOCs, issue logs, production, delta load and dual maintenance schedules to keep data consistent across systems
• Develop and execute deployment plans including effective mitigation strategies, captured for repeat use in the future
• Capture and track project tasks and resources using Microsoft Project to maintain schedules
• Connect with stakeholders via weekly status reports and meetings to review project schedules and deliverables; seek to identify risks and devise corresponding mitigation measures
• Validate all communication via clear, compliant documentation
• Led 22 bottler deployments within 12-months, often observing up to six projects at once
• Created SAP HANA based reports to ensure data consistency from testing, delta, dual-maintenance and production schedules

Confidential

Business Analyst

Responsibilities:

• Used technical and business familiarity to gather and analyze client requirements for customer and product master data
• Regularly touched base with Technical Project Leads and Developers to finalize business requirements, determine project goals and craft solutions used to align with stakeholders’ expectations
• Kept schedules in Microsoft Project to capture and track necessary resources and completed tasks
• Led stakeholders in process mapping, risk mitigation and impact analyses while enacting software structure specific to SAP, Salesforce and third-party platforms
• Communicated to stakeholders via weekly status reports; also met with Functional Leads to review schedules and deliverables

Confidential

Senior SAP APO/Demand System Manager

Responsibilities:

• Recognized as a SAP APO SME, leading Demand Planning Systems on an international level
• Managed software system development and integration at all phases of each project life cycle, encompassing analysis, design, development, testing, implementation, and post-production support efforts
• Migrated the demand planning systems network to a Confidential - network server from a Confidential one
• Devised standard operating procedures (SOPs) for demand management; resulted in procedural consistency and de-duplication
• Successfully reduced workload by 60% through implementation of product attribute system enhancements and integration
• Standardized operating procedures for demand management, leading to consistent processes and de-duplication
• Captured $3M in incremental sales through successful project implementation during EBOLA outbreak

Confidential

Supply Chain Consultant

Responsibilities:

• Led 4 implementations of SAP EWM in Mexico and United States
• Guided end-users over the course of User Acceptance Testing (UAT) to allow them to validate business scenarios
• Resolved user problems post-go-live; prepared training materials, e.g. a user application manual and reference documents
• Delivered support throughout the project lifecycle per the Technology Manager and led cross-functional teams in supporting project deliverables
• Handled tickets, tasks and closures within defined service-level agreements (SLAs)
• Executed configuration changes, as well as set up delivery types, item categories and warehouse management functions
• Actively supported Inbound, Outbound and Internal Warehouse Processes including TRs, TOs, Picking and Put-Away
• Prepared Functional Specifications for CR and ensured on time- deliverables execution with the Technical Team
• Solved customer issues related to setting up warehouse management master data including storage types and bins, put-away and stock removal strategies, as well as movement types

Senior SAP Planning Systems Consultant

Confidential

Responsibilities:

• Participated within the Product Supply Planning Team as a SME for SAP ECC and APO
• Worked collectively with customers to define their respective project requirements
• Upheld data integrity across all SAP/APO planning systems for projects affecting the greater product portfolio
• Led mapping to document as-is and to-be processes; also crafted training and standard work processes for Master Data, APO, Versioning and Planning Teams
• Handled product launches, rollovers and maintenance across medical supplies and devices, detailed in regular and ad-hoc reports
• Minimized delays by 90% by leading accelerated material creation-activation processes
• Reduced data errors by 75% through audit reporting using Access
• Successfully launched 2015 e-commerce initiative