BA Consultant Resume

SUMMARY

Communication SME that thrives using demonstrated analytical thinking to evaluate and overcome issues with innovative sizeable solutions.
Big Data or SAAS solutions the goal is reached through solid communication and keeping abreast of new technology and always considering the big picture.
Skilled at managing diverse teams highly technical from Infrastructure and coding to end user applications and on the softer side able to explain in a way that can be understood by maintenance or management.
Proven success as a remote contributor but also a team player.
A broad range of experience as a Technical Consultant, Medical Writer, Business Analyst and Project Manager provides good understanding of the big picture in an Enterprise or small business.
Respected by peers and executives for a wide range of expertise, integrity and an eagerness to do an outstanding job.

TECHNICAL SKILLS

Web: HTML5, CSS, Flash coding. SharePoint Designer, Adobe Dreamweaver, Cold Fusion, Expression Web SEO

Database: DB2, Oracle, SQL, My SQL, PSQL Microsoft SQL Server Management Studio, Big Data

Network: VLAN (802.1Q, ISL), (MPLS, WRED CBWFQ), IPSec, VoIP (H.323, SCCP, SIP), ISDN Q.931, ATM, Frame Relay, IPv4, IPv6, TCP, UDP, ICMP, FTP, Fiber Optic, Cloud

Wireless Security: (WEP, WPA, WPA2. AES, TKIP), 802.11, General Networking Principals

Miscellaneous: Citrix, VMware, Open systems, Mainframe, Sabre, UML, RUP, RAD, Visual Studio, Cloud Computing. XML, Arbor Text. Microsoft Office Excel Pivot Tables, SAAS

Digital Design: Adobe Master Suite CS6, AutoCAD

PROFESSIONAL EXPERIENCE

Confidential

BA Consultant

Responsibilities:

Lead build for 1000+ page documents including scheduling and project management using MS Project in SharePoint
Lead requirements gathering sessions with business units for new software release.
Design and Develop training material for third party developed applications using XML via Arbor Text.
Create and manage ITIL document library including creation of business rules.

Confidential

Sr. Technical Writer Manager

Responsibilities:

Develop and design templates to standardize company internal documentation (300 documents, 4 Departments, 2500 pages) of SOP’s, Training, Job aids, and work instructions using MS Word, Style sheets, macros, and Visual Basic (Wrote approximately 800 lines of code for automation of proofread.).
Lead activities of 5 junior writers and final proofread

Confidential

BA Reporting

Responsibilities:

Develop and refine requirements for internal scripting functionality to improve user experience including following through testing phase based on test scripts developed from use cases.
Ad Hoc Reporting as needed for special projects SQL Editor, Crystal, Cognos, Brio, Access, and Excel

Confidential

BA PM Manager

Responsibilities:

Gather and translate technical requirements from business units and formal document for development. Present and translate design proof of concepts to all levels including C level executives for sign - off.
Prepared Request for Proposal (RFP) including Functional and Technical (Non-Functional) Requirements Specifications
Develop, modify and maintain various types of documentation including: Hardware implementation (i.e. run books), procedural software user manual, software user release notes, course development instructor and student guides, training materials, presentations, and job aides in SharePoint 2007
Manage and coordinate requirement gathering, project coordination, vendor interactions, training material, UAT and deployment for Sun System Access Management SAM project ($10 million dollars rolled out to 100,000 users) Using a combination of SDLC and Agile methodologies. Managed with MS Project and Project Server integrating systems such as SABRE, Site minder, and many internal systems.
Tasked with extracting flight data via BRIO, Crystal Reports v12 and Cognos, from Oracle, SQL and other databases, Data Modeling using Rational, SSRS and Data Architect for application implementation projects.
Lead migration using conceptual models of extracted data of file server from NT to Microsoft Server 2008 platform due to end of life NT product across all business units.
Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction, Ad Hoc reporting as required expert with Universal SQL Editor.
Successfully managed team to design, implement, and Management of File servers for legal and senior officers on Server 2008 R2 platform. Completed and catalogue all technical documentation.
Develop and document DRP disaster recovery plan project, document procedures and implement testing for usability, Develop web training. Backup systems HP Data Protector, VERITAS, Net Backup

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