SUMMARY

• A highly experienced PMP certified Project Manager and Certified Scrum Master with 18 years of delivery experience managing global projects and helping business to improve their project management delivery.
• Results Driven Delivery - creating win-win stakeholder and vendor partnerships helping the Business and IT develop a common view of processes and the IT landscape for optimized solutions, transformations and enterprise integrations
• IT Strategy and Planning - unlocking the business value of technology with foundational enterprise architecture aligned to business capabilities, streamlined processes and portfolio management delivering the maximum return on investments
• High Energy - building and motivating high-performing multi-national teams to achieve objectives
• AWS Certified Solutions Architect - Associate with strong cloud framework knowledge and expertise in AWS Services. With hands on experience in setting up Cloud foundation and transformation for a Fortune 500 company.
• Experienced Project Manager with demonstrated ability to lead diverse teams of professionals in Property & Casualty Insurance industry. Strategic thinker with experience in analysing critical business requirements, identifying opportunities to develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.
• Expert on Amazon Web Services, Auto, Property & commercial Policy Admin and Underwriting, Insurance Home Office and Insurance Back Office processes. Highly-motivated and experienced on a wide range of projects/enhancements within the Auto, Property, Umbrella and commercial Insurance.
• Hands-on experience in Scaled Agile SAFe framework and Agile Transformation.
• An accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished with a verifiable track record in fields such as analysis and gathering, business process mapping and the development of interactive prototypes.
• Strong technical and business qualifications with an impressive track record and hands-on experience in strategic planning, project management, business unit development, and change management.
• Ability to manage stakeholder expectations and willing to take full responsibility for project delivery objectives. A skilled communicator with honed relationship management, team management, coordination.
• Administered all Agile/Scrum processes and acted as an Agile mentor/coach for other team members.
• Hands-on experience in developing apps from scratch

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Seasoned and versatile PMP & Certified Scrum Master, armed with extensive experience in Waterfall and Agile project management. Display strong experience in overcoming organizational challenges of transitioning to Agile methodology from traditional project management and development.
• Demonstrate strong team player and interpersonal skills with the ability to build relationships across organizational levels and effectively deal with a team comprised of both onsite and off-shore team members.
• Succeeded in the development of insurance administration systems included PolicyCenter and Rating, Underwriting, Claims, BillingCenter and CRM tool.
• Managing wide gamut of activities pertaining to efficient project execution entailing project scheduling & analysis, effort & cost estimation, Risk analysis and mitigation planning, manpower requirement, finalisation of technical specifications, work allocation, etc. to deliver the project within time and cost parameters.
• Ensuring adherence to quality processes, ISO standards; managing and providing guidance/support to the project team. Serving as a single point of contact for client’s requirements.
• Hands on experience on creating and managing the project documents such as Project scope statement, project plan, Risk register, Functional Requirements documents (FRD), Functional solution Documents, stakeholder register, lessons learnt during the project.
• Hands on experience on various Project Management tools like Microsoft Project, TFS, Rally, CA Clarity PPM and Jira
• Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.
• Imparting technical trainings to the end users to improve operational efficiency.
• Leading, training & motivating team members/fresher on Agile Methodology to achieve organizational goals.
• Conducting the appraisals and resource evaluation while setting relevant performance metrics.

Confidential, Madison WI

Technology Project Manager

Responsibilities:

• Monitoring/Tracking the project activities for onsite and offshore. it included acquiring resources and coordinating efforts of team members in order to deliver the scope according to the plan.
• Managing development and implementation with Agile methodology. With facilitating Scrum Planning, Daily Scrum, Scrum Review, Scrum Retrospective, and Scrum refinement meetings
• Responsible for the tracking development and testing of defects by using Cloud Jira. This includes creating a Jira dashboard for defects project
• Responsible for deriving and defining cloud architecture for Customer Database migration project.
• Responsible for deriving and defining cloud architecture for Customer Database migration project.
• Managing multiple projects phases of development and implementation with agile methodology, by ensuring business deliverable are completely satisfied on time and within budget
• Responsible for identifying, communicating, managing and resolving project issues and risks
• Collaboration with external vendor like Informatica for CDH MDM tool related defects
• Manages Project Time and Cost to ensure timely completion of projects within acceptable budget tolerances. Works with Delivery Manager to administer project labor and non-labor budget

Confidential, Madison WI

Technology Project Manager

Responsibilities:

• Responsible to manage project plan and execution within triple constraints of delivering on time, within budget and scope objectives. It included acquiring resources and coordinating efforts of team members in order to deliver projects according to plan.
• Managing multiple projects phases of development and implementation with Agile methodology, by ensuring business deliverables are completely satisfied, on time and within budget.
• Responsible for the tracking and implementing the deliverables against the scope and project plan by using Rally, while keeping the stakeholders up to date.
• Monitoring and Tracking the project activities against baseline plan.

Confidential, Madison WI

Technology Project Manager

Responsibilities:

• Responsible to manage project plan and execution within triple constraints of delivering on time, within budget and scope objectives. It included acquiring resources and coordinating efforts of team members in order to deliver projects according to plan.
• Managed multiple projects phases of development and implementation with Agile methodology, by ensuring business deliverables are completely satisfied, on time and within budget.
• Responsible for the tracking testing and defects by using Jira.
• Helped business analyst to prioritize the requirements to meet the expectations of stake holders.
• Monitoring/Tracking the project activities against baseline project plan.
• Responsible for documenting and communicating project status to project team, management and/or Project Management Office.
• Responsible for representing the team at weekly senior level management meetings
• Negotiated feature trade-offs with the stake holders on a regular basis.
• Responsible to Identify, communicate, manage and resolve project issues and risks. Managing risks and issues by using Clarity.
• Responsible to diagnose enterprise environment and recommend an appropriate solution to mitigate or eliminate risks.
• Responsible to develop and maintain all project documentation including SOWs, Proposals, RFPs, Project Charter, Project Plan, Lessons Learned etc.
• Facilitated Scrum Planning, Daily Scrum, Scrum Review, Scrum Retrospective, and Scrum refinement meetings.
• Served as a liaison to the customer, business or counterparts for the development team to clarify requirements, as well as, collaborate on alleviating raised impediments.
• Measured and report on successes and challenges of the project using metrics that can be clearly understood throughout the Company.

Confidential, Madison WI

Technology Project Manager

Responsibilities:

• Involved in planning of Document Management and Indexing solution for Guidewire Catalyst ClaimCenter Program for AMFAM. Indexing solution was done on the IBML SoftTrac Synergetics product
• Worked with multiple Product Owners and Project Managers of Catalyst ClaimCenter program
• Did great work for involving multiple teams and keeping them up to speed. Helped each team and team member to achieve the timeline.
• Facilitated Scrum Planning, Daily Scrum, Scrum Review, Scrum Retrospective, and Scrum refinement meetings.
• Handed Plan and execution within triple constraints of delivering on time, within budget and scope objectives. It included acquiring resources and coordinating efforts of team members in order to deliver projects according to plan.
• Responsible for the tracking and implementing the deliverables against the scope and project plan, while keeping the stakeholders up to date.
• Monitored/Tracked the project activities against baseline plan.

Confidential, Chicago IL

System Analyst and Interface Project Manager

Responsibilities:

• Managed team of Business Analysts at onsite who are responsible for developing functional business requirements, planning and performing user acceptance testing, business and system training, and implementation for all systems.
• Articulated and implemented long-term business systems strategy for key functional areas including quoting, policy issuance, credit, reinsurance processing, underwriting, billing, collections and retro adjustments.
• Interface with Home Office business representatives to identify opportunities for process improvement, task automation, and systems development/enhancement projects.
• Interface with Underwriting in order to identify areas of opportunity to support business initiatives, reduce expenses and improve ramp-up time on new programs.
• Managed complete Project with waterfall method of determining requirements for software.
• Monitored/Tracked the project activities against baseline plan.
• Identified, effectively communicated, and resolved project issues and risks. Developed risk mitigation plans.
• Developed and maintained all project documentation including SOWs, Proposals, RFPs, Project Charter, Project Plan, Lessons Learned etc.