Project Manager Resume

SUMMARY

IT project manager interested in building high performing teams to deliver complicated, technical solutions to challenges across the marketplace.
I enjoy large challenges, working with diverse teams, and making a difference to the end - user/client.
I am currently entertaining opportunities and am open to relocation - I am especially interested in international opportunities.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Projects included focused across the SAP landscape, including SCM (PPE, PTP, WMS, TMS), OTC, FIN, and HCM.
Responsible for projects upwards of the 7-figure budget with implementation teams of around 30-50 members.
Projects include implementation of Customer Connect, MercuryGate, and other more targeted, SAP focused implementations.
Managed projects from RFQ process through release to production support.
Focused on bringing real technical solutions while aiding in the clean-up of business process towards the highest possible ROI.

Senior Release Manager

Confidential

Responsibilities:

Project manager hyper-focused on the transition between development and production for the SAP implementation of an ERP solution for a global manufacturing leader in single-use food service items.
Lead cross-functional and support teams to determine technical solutions, physical location, and end-user readiness along with providing recommendations on next steps to C-Level sponsorship.
Built and directed plans for technical cutover as well as managed multiple rehearsal of said plan for each, bi-annual SAP release. Identified and analyzed associated risks and built plans for prevention/mitigation/contingency operations in conjunction with SAP releases.
Managed all go-live activities including hyper-care production support.
Collected and reported to C-Level sponsors on stabilization metrics, including recommendations on go-forward activity.
Drove “Lessons Learned” activities to foster continual improvement.

Implementation Project Manager

Confidential

Responsibilities:

Implementation project manager for a SAAS software package targeted towards insurance carriers and large agencies to provide producer lifecycle management.
Ultimately responsible for the success of the implementation including validation of the statement of work, scheduling of the project and appropriate resources, interfacing with clients on all issues, providing technical support for integration via FTP data files and web services, and the financial health of the project.
Managed multiple projects simultaneously while also working with the professional services organization team to implement processes geared towards the development of a proper project management office for Vertafore as a whole.

Office Manager

Confidential, Greenwich, CT

Responsibilities:

Hub for all internal management of intra-office, daily operations at TSG with an overall goal of providing for all office needs.
Responsible for management of vendors during the inception and 800% growth of the company over a 2 year period including phone system (IPOffice/Avaya, Voicemail Pro) installation and management, network installation and management (Microsoft 2000 networking, TCP/IP,DS-T1, ADSL), financial recording and projections of all account work, reconciliation of all expenditures, managed a support team of 5 for an office of 40.