SUMMARY

• Certified SAFe Advanced Scrum Master (SASM 4.5) with traditional Waterfall project management experience
• Excellent management and communication skills with business stakeholders, clients, vendors and IT leadership
• Scrum Master and Agile practitioner for leading enterprise development teams to lean incremental development
• Experienced in global implementations and effectively collaborate with offshore and onshore development teams
• Proven records in identifying process improvement, best practice solutions, and risk mitigation and assessments
• Strong understanding of SDLC process for new implementations, data conversions and system improvements
• Ability to manage multiple projects simultaneously and balance resources and budget from $500K to $8 million

TECHNICAL SKILLS

Systems and Development Languages: Pega CRM, Microsoft Dynamics CRM, SAP HCM/HR, PeopleSoft HCM & ERM, Oracle CC&B, MDM, Demand Side Management (DSM), SAP Business Objects, MS - SQL, HTML, XML, Java, JavaScript, .NET, Visual Studio, and PHP.

Applications: Jira, Confluence, Zephyr, Jenkins, VersionOne, Git, ServiceNow, iDashboards, Verint, ClickFox, MyUsage, IBM Rational RQC, IBM Rational RTC, Target Process, SharePoint, Outlook, MS Office suit (Word, Excel, PowerPoint), MS Project, Visio. Transition

PROFESSIONAL EXPERIENCE

Confidential

Sr. Agile Project Manager

Responsibilities:

• Managing multiple Finance Data Governance projects to integrate Master Data update process with legacy systems
• Responsible for PI planning, execution and coordinating dependencies with other teams to ensure on-time delivery
• Coached leaders, teams and Scrum Masters in Lean-Agile practice and mindset to drive continuous improvement
• Coached Scrum Masters to perform Agile ceremonies including stand-up, sprint planning/review and retrospective
• Coached the Dev teams and monitored their progress by sprints to promote different ideas to improve performance
• Collaborated with internal customers to implement data governance workflow and approval processes using Collibra
• Managed infrastructure and upgrade projects to migrate the Collibra platform from on premise to cloud based AWS
• Implemented the production support ticketing system for internal clients to ensure expedited support and resolution
• Working on adding Data Quality capability to Data Governance Solution team to improve the Finance data quality

Confidential

Sr. Project Delivery Manager/RTE

Responsibilities:

• Utilized data radiators to optimize end-to-end ART value delivery and managed business roadmap and releases
• Managed the deliverables of 5 scrum teams and coordinated the dependencies with external cross-functional teams
• Mentored Dev teams to achieve self-organized state and use creativity in driving DevOps continues improvement
• Empowered the team to make decisions choosing the proper solution and shielded them from external distractions
• Utilized Jira data to monitor team velocity and cycle time to compare planned Vs. actual progress and mitigate risks
• Collaborated with Product Owners during Sprint Planning to detail and prioritize User Stories in Product backlog
• Facilitated PI planning including Sprints estimation and teamed with stakeholders to identify MVPs with most ROIs
• Developed enterprise level plan and burn down charts by Sprints and Epics for each team using Jira reports suite
• Communicated biweekly and monthly progress update reports with IT leadership and business project stakeholders
• Optimized automated testing to reduce development cycle time by 22% and improved production quality by 18%

Confidential

Sr. Project Manager/ Scrum Master

Responsibilities:

• Provided leadership and coached the development teams in best Agile practice to maximize quality deliverables
• Facilitated daily stand ups and collaboration meetings to ensure the teams are fulfilling the Sprint commitments
• Conducted Agile ceremonies including sprint planning, product backlog refinement and sprint retrospective meeting
• Collaborated with Product Owners and development teams to prioritize and estimate story points in each Sprint
• Utilized Jira JQL to build portfolio, program and epic matrix reports to support PMO for future project planning
• Managed the implementation of a cloud-based SaaS application and documented the changes to the project scope
• Managed the in-house implementation of real-time reports and dashboards suite for field service management

Project Manager/ Scrum Master

Confidential

Responsibilities:

• Responsible for managing vendor-based applications and maintaining the project budget and project communication
• Led a shared solution with in-house and vendor development teams in Kanban methodology and mitigated risks
• Maintained the physical Scrum board to radiate development team progress update and shared reports to leadership
• Collaborated with Product Owners to define the business objectives and prioritize the user stories for each sprint
• Coached the team and Product Owner in best practice for writing User Stories with clear defined Acceptance Criteria
• Collaborated with the vendor technical team to promote the Agile methodology and acclimate to Agile ceremonies
• Utilized Jira reporting tools to coach the Dev team on continues improvement in incremental software development

Confidential

Project Manager/ Scrum Master

Responsibilities:

• Promoted the Agile methodology to implement cloud-based PaaS to customize mortgage origination application
• Collaborated with line of business to identify new enhancement ideas and jointly defined the technical resolutions
• Facilitated biweekly Sprint planning and coordinated weekly user story refinement sessions with Product Owner
• Conducted daily standup meetings to ensure the Dev team is meeting sprint commitment and remove impediments
• Coached the team to self-organize and promote test automation to improve the quality of incremental development
• Coordinated with Product Owner during backlog grooming to ensure meeting standards of Definition of Ready
• Communicated team progress and dependencies status to ART Scrum Masters during scrum of scrums meeting

Confidential

Project Manager

Responsibilities:

• Developed current state documentation and defined the project scope for Oracle CC&B implementation plan
• Coordinated with stakeholders and project leadership to define business requirements in the new system designs
• Developed detailed project plan and forecasted weekly progress updates to project leadership and project sponsors
• Overseen the CC&B blueprint plans and mapped the systems integration design to limit risks and impediments
• Successfully completed the implementation of the Pre-Pay utility service program that integrates a SaaS vendor application” MyUsage” with the existing PS-ERM billing system and automated meter read systems

Confidential

Project Manager

Responsibilities:

• Developed the plans for integrating SaaS Pre-Pay solution with existing billing system Oracle CC&B
• Managed all aspects of the implementation process and planning the solution from inception to conception
• Collaborated with SMEs from different work streams to define the business requirements and ensure accurate billing
• Developed system design with Visio workflow for integrating the solution to the current utility billing system
• Maintained the project plan according to change requests and communicated the updates with stakeholders
• Coordinated the efforts with offshore development and testing teams as well as the onsite UAT evaluations
• Tracked key milestones and adjust project plans, budget and resources as needed throughout the life of project
• Communicated progress updates to stakeholders and mitigated implementation risks and kept project within budget

Project Manager

Confidential

Responsibilities:

• Acted as primary point of contact on client site (Matamoros, Mexico) to manage the implementation of custom Warehouse Management System with shipping, packaging and receiving modules to replace two legacy systems resulted from two American based companies’ recent merger for a servicing facility in Mexico
• Developed the project plan and scope documents as well as the timeline, resource requirements and budget
• Documented business and functional current state and recommendations for future process improvements
• Built the detailed project plan with timeline for milestone delivery and coordinated with offshore development and testing teams to ensure on-time delivery and reported progress update to client management
• Responsible of ensuring the quality and milestones time delivery to the client by working closely with the development technical lead and the client’s stakeholders to ensure meeting all requirements and functions
• Cooperated with various business teams during end-to-end and UAT testing and trained end users for Go-Live