SUMMARY

• An accomplished leader with 15+ years of extensive experience in initiating, managing and delivering large complex IT projects/programs for sustained results and effective change for insurance, financial, e - commerce and food industries in dynamic, multi-platform and matrixed environments.
• A decisive leader, detail oriented, organized with excellent analytical and problem-solving skills to plan and manage projects through the SDLC using waterfall and Agile methodologies from concept to closure
• Long proven track record for delivering high quality products that exceed customer expectations by yielding maximum benefits such as cost efficiency, increased productivity and healthy bottom line.
• Superior interpersonal skills to effectively form, build, manage, develop, lead and influence teams in cross functional and matrix organizations with excellent judgment and decision-making.

PROFESSIONAL EXPERIENCE

Confidential, PA

Project Manager

Responsibilities:

• Oversee and manage national technology projects of high complex in nature and with tight deadlines including defining of project scope, drafting the charter, duration, costing, risk management, overall planning, resource needs, development, execution, implementation and delivery.
• Coordinate planning efforts with program manager, project architect and other key stakeholders to define the scope and identify critical path items to ensure timely completion. Assist in integrating with other projects in the master roadmap plan.
• Manage, monitor and control project tasks through its lifecycle scope creep and ensure change requests are documented, communicated, recalibrated to determine the impact to baselines, identifying and recommending alternative solutions that still meet customer needs and promote early delivery
• Proficient in developing presentation and presenting to senior management, customers and other stakeholders on project progress, status risks or issues on a regular basis. Assist program manager with strategizing, developing project metrics for external audiences.
• Delivered 100% of my projects under budget and within schedules by utilizing effective cost estimate methods, staying proactively engaged with the project activities, managing risks and communicating to management when needed.
• Lead and set expectations for team members and held them accountable, fostering a collaborative work environment among internal and external stakeholders. Mentor and guide the less experienced project managers.

Confidential

Enterprise Project Manager

Responsibilities:

• Drive and manage project life cycles and resources for different projects in various areas that include order entry, pricing, warehouse, distribution, payment processing, merchandizing, planning (on air), marketing, vendor management and human resources systems worth over $100M in support of the enterprise application development efforts to deliver quality outcomes with desired benefits .
• Conducted feasibility, risk, regulatory compliance and ROI analysis for proposed projects and presented recommendations to Executives and business stakeholders on the approach, budget and schedule timelines to gain approval.
• Created and promoted a collaborative environment that allowed teams to be open and share ideas and best approaches that resulted in faster requirements and test cycles leading to reduced project costs and 5% savings to the overall program level budget.
• Designed, standardized and automated a manual event promotional process from scratch that resulted in faster response to market changes, capturing most sales for products yielding maximum monthly revenues and improving profits by 3%.
• Negotiated terms, scope and cost and commitments to deliverables with vendors, project teams and business partners that saved time and money but also maximizing benefits to the customers. Proactively involved in the Vendor vetting selection and RFP process to set clear expectations from start.

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

• Manage the overall planning, development, execution, implementation and delivery of different sized projects using Waterfall and Agile methodologies in a large-scale complex portfolio program of $50M+ budget that generates over $500M revenue annually. Lead, and direct project teams of over 10 people from different function areas
• Manage, monitor and control critical project aspects through its lifecycle(project scope, schedule, cost, quality and risk), change requests, determining impact to baselines, troubleshooting, identify and recommend robust alternative solutions increased customer satisfaction by 6%; proficient in developing PowerPoint presentations to senior management and other stakeholders on project progress, status and issues
• Delivered projects under budget and on time by utilizing cost estimate methods, staying proactively engaged, managing issues, risks and recalibrating baselines leading to 2% budget and time savings that improved KPIs.
• Implemented project management/scrum controls and best practices such as work breakdown structure, burndown charts, resource optimization and fast tracking to bring project tasks within target baselines, saving 3% to 5% of the budget. Tracked utilizations against forecasts and controlled and or escalated variances.
• Slashed an average of 20% project budget costs by performing an extensive cost benefit analysis and negotiating resource rates, fees, and contract types without sacrificing project/product quality and other baselines.
• Build strong relationships, partner and support Product Owners and other scrum and project team to create and maintain an effective product backlog and remove impediments. Promote continuous improvement of structure, processes and tooling that enable teams to deliver more value in a collaborative manner.

Confidential, Philadelphia, PA

Systems Analyst Lead

Responsibilities:

• Lead, coach, mentor, delegate, guide and motivating teams of up to eight analysts to define, author and develop business requirements (BRDs), epics, features, functional requirements (FRDs), non-functional requirements documents, Use Cases, Flow charts, data mappings (to and from web services, databases, screen UIs), and GUI mock-ups for various projects in a large multi-platform environment.
• Introduced and trained the team on Joint Application Design (JAD) sessions and brainstorming of ideas that reduced analysis cycle times for gathering/eliciting requirements by an average of 2 weeks.
• Defined, functional, usability, reliability, performance and support requirements for systems. Authored supporting technical solution diagrams adhering to best practices/industry standards and aligned to long-term strategies and established new standardized document templates.
• A liaison who organized, guided and advised analysts, designers, data modelers, developers, and quality assurance teams for faster conceptualization of problem domains leading to stable implementations.
• Assessed and identify risks, dependencies and impact of new solutions to the existing infrastructure by applying pragmatic approaches/techniques such as RAID and implemented risk mitigation plans to prevent delays and reducing re-work and scrap costs by 6%.
• Researched and engineered software tools, technologies and methodologies that centralized data and business rules. This enabled faster generation of quality artifacts, flexibility, rapid impact analysis that accelerated decision making and a quick response to compliance issues to avoid hefty fines.
• Developed database SQL queries and stored procs that were leveraged by the team to uncover data integrity and discrepancy issues as well as clean up scripts that improved claims handling times by 3%.