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Technical Marketing Manager Resume

Summary:

  • 20 years experience in technical publications, as documentation manager/production coordinator and writer.
  • More than 15 years of working experience with FrameMaker, creating the FrameMaker template files, wrote major sections of the documentation, supervised three technical writers, and worked with American engineers.
  • More than 20 years experience programming in SAS. Programmed all the analyses for the above companies in SAS. Programmed ancillary databases to store and manage the data.
  • Over 15 years of working experience HTML in creating online help and/or websites.
  • 20 years of experience working in a production environment for a technical publications department.
  • 15 years of working experience with templates, involved in creating all the templates, wrote or edited the content, and managed the releases of each version of the documentation set.
  • Experience with XML-based publications systems.
  • Experience working in a mature technical publications organization with established processes and collaborative projects.
  • Wrote, edited, and managed the entire documentation set for a major software vendor. All of the materials were authored in FrameMaker.
  • Created numerous example applications and wrote documentation (more than 2,000 pages) for the integrated development environment.
  • Supervised the production the technical documentation and was the primary author for the ACIUS Quick Start tutorial, Users Guide, and the Design Reference.

Skills:
FrameMaker:Technical writer, documentation manager, and production coordinator.
Statistical Software:Emphasis on SAS, SPSS, BMDP, and Fortran
Internet:HTML5, CSS3, MediaWiki, Drupal, and HTML/code editors.
Misc:MS Office, BBedit, Espresso, BBedit, 4th Dimension, and Real Studio.

Experience:

1996 to 2012
Confidential
Documentation Manager

  • Reported to company founder and CEO
  • Wrote, edited, and managed the entire documentation set. All of the materials were authored
  • in FrameMaker
  • Created all the templates, wrote or edited the content, and managed the releases of each
  • version of the documentation set
  • Created numerous example applications and wrote documentation (more than 2,000 pages)
  • for the integrated development environment
  • Authored or edited extensive classroom training materials and wrote example projects on all
  • types of applications

1995 to 1995
Confidential
Documentation Manager

  • Reported to CEO as subcontractor to Carson Group
  • Programmed database publishing project that produced product listings of firms for investors
  • Designed and implemented very complex and dense multi-column template that summarized
  • the information concisely on one page per firm
  • Programmed the data extraction and traveled to New York to aid in final production

1994 to 1995
Confidential
Documentation Manager

  • Reported to Zimmer project director
  • Programmed complex database publishing project that produced highly automated 1,000
  • page product catalog
  • Designed complex template and programmed the data extraction
  • All the information resided in the corporate database and was published in an attractive and
  • up-to-date catalog from which Zimmer customers ordered

1992 to 1994
Confidential
Technical Marketing Manager

  • Reported to Vice President
  • Promoted dynamic publishing of structured documents in FrameMaker using database-driven
  • back-ends (a.k.a., database publishing)
  • This was the precursor to content management systems for the internet
  • Traveled to Europe several times to promote database publishing and train field
  • representatives
  • Created database publishing example projects and trained staff
  • Made high-level sales calls to corporate customers
  • Promoted the initial release of FrameMaker for Windows and Structured FrameMaker

1986 to 1992
Confidential
Documentation Manager
• Reported to US CEO and later to worldwide founder and CEO

  • Managed the documentation department
  • All the documentation was done in FrameMaker
  • Created the FrameMaker template files, wrote major sections of the documentation,
  • supervised three technical writers, and worked with American engineers
  • Supervised the production the technical documentation and was the primary author for the
  • Quickstart tutorial, Users Guide, and the Design Reference
  • Supervised or wrote documentation for ancillary support plug-in products

Education:
ABD, Behavioral Methodology,
M.A, Psychometrics and Applied Statistics,
A.B, Psychology

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