Program Manager Resume

SUMMARY

14 overall years of IT Project Management experience enveloping Finance, Telecom, Banking, Retail and Supply Chain domain areas
PMI certified PMP and Agile Scrum Master (CSM) from Scrum Alliance.
Certified Leadership 101 through Costco.
Well - versed in handling Project Planning, Execution and Reporting right from Business Functional Requirements, Estimations, Coding, Unit Testing, System Testing, UAT and Turnover to Production and Production support.
Seasoned in Agile and Waterfall Methodologies encompassing various phases such as Project Kick-off, Planning, Resourcing & Staffing, Estimation, Risk & Issue Management, Project Execution, Project Tracking, Quality Control, Forecasting, Scheduling, Reporting and Tracking of Financials.
Possess excellent blend of managerial, leadership, analytical, communication and interpersonal skills to tackle any situation which involved issues and challenges with regard to Customer, Management and Personnel.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Currently fulfilling the role of Release Program Manager to manage Production Control, Change Management, Emergency Hotfixes and Quarterly Projects for 9 International countries (KO/TW/UK/MX/AU/JP/IS/FR/SP) on the Single Instance Platform SAP Hybris (Commerce)
Successful driven eComm Launches to onboard 7 Costco countries on SIP Platform since Feb 2018
Administrator on licencing and management of Atlassian suite of tools - Jira, Confluence, Bitbucket and Bamboo
Manage and oversee 4 technical Consulting teams with ~50 resources across India, Canada, UK and Mexico
Seasoned to support Business Priorities in a 24X7 environment spanning over 10 time zones

Confidential

Project Manager

Responsibilities:

Implemented End to end Finance Project initiatives by liaison between Businesses and IS teams. Managed SAP EHP8 upgrade, Finance Year End and 5 week Financial Period close releases with IS Corporate Solutions Vertical teams.
Contributed to the Finance scoping and Business requirements for Merchandise Modernization Program for a short term.
Currently working on 2 new initiatives, Business Execution Lead on Travel & Expense Modernization Project with SAP Concur and Costco Enterprise Archiving solution within SAP.
Proficient in End to end Project Management tools and Methodologies.

Confidential

Program Coordinator

Responsibilities:

Costco Finance and Accounting Modernization implementation in SAP, Functional Unit Testing, Change Request Management, Design Reviews, Functional Design Walkthrough/Prototypes, Integration between SAP and Legacy.
Interfacing multiple teams such as Business, SAP Functional, 3 rd Party Vendors, Tech Dev Basis, Design, Integration, Training and Production Deployment Teams.
Planning, Scheduling tasks, Tracking Work plans in Smart sheets, Tracking Dependencies, Organizational Reporting, Dashboards, Metrics, Document Management, SOX Internal Audits and Trainings etc.