SUMMARY

• Solution - driven and goal oriented Senior Technical Program Manager with exceptional skills to manage complex milestones while adapting to change and shifting priorities.
• Maximizing client satisfaction and business revenue by streamlining operations, maintaining, coordinating diverse cross-functional teams and resources to complete the projects schedules.
• Leveraging 8+ years of technical and business skills to communicate effectively with client executives and their respective teams.
• Possess exceptional Communication, Analytical, Teamwork, Interpersonal, and Presentation skills.

TECHNICAL SKILLS

Project Management: Strategic Planning, Project Scheduling, Requirement Analysis, Process Improvement, Cross-functional Supervision, Client Relations & Presentation, Agile, Scrum

Programming/Scripting: C, C++, Java, HTML, CSS, JavaScript, PHP, Shell, Perl, Python

DBMS: Oracle, MySQL, PL/SQL

Testing Tools: Bugzilla, Load Runner, QPST, QXDM, RSDLite, Radiocomm, QTP, Test Central, Quality Center, Test Depot

Reporting Tools: JIRA, Prism, Extraview, Confluence, MS Project

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

Sr. Technical Program Manager

Responsibilities:

• Supervising up to 70-80 personnel, coordinating between in-house and client teams and keeping stakeholders informed of progress and milestones
• Developing status reports and resource plans
• Training team members and leads on developments processes
• Coordinating with client to gather requirements, manage expectations, set and adjusted project milestones
• Designing and testing task management, workflow management, Quality control modules, work with business owners to write and implement data quality related test plans to enhance the features

Confidential, Seattle, WA

Sr. Technical Program Manager

Responsibilities:

• Managed 15+ concurrent project plans with multi-million revenue, including defining project scope, milestones and dependencies
• Managed a Quality Auditor team with up to 12 people maintaining a quality of multiple projects
• Collaborated closely with Sr. Executives/Stakeholders to track KPIs of and provide a bigger picture
• Worked with other PMs to define high-level roadmap, critical milestone and strategic goals for projects
• Coordinated with external vendors across the globe to run niche training and programs
• Collaborated with Data Scientists, and Product Management to understand requirements and create innovative HitApp testing solutions that meet enterprise service needs with respect to functionality, performance, scalability, reliability, realistic implementation, and adherence to testing goals and principles
• Implemented Quality best practices to accurately measure and improve the quality by 85% across multiple projects
• Analyzed machine learning data to improve judge quality and feedback
• Enabled diverse label collection for machine learning models such as categorization, relevance, search engine evaluation, speech transcription and side by side evaluation

Confidential, San Diego, CA

Technical Program Manager

Responsibilities:

• Debug Emergency Download failures and Provision UE failures for various Confidential chipsets like 8998, 9x50, 9x55, SDM845 for Modem SW LTE team as part of pre-5G projects
• Responsible for sending daily reports with EDL Failures, solutions and action items
• Monitored autorack build queues, jobs and offline notifications triggered through Jenkins
• Worked on various Corp Tools and Data Services like QLASR, QSPR and QMine Reporting Tools.
• Used REST API Web services to create and monitor requests to QLASR
• Performed Days of Use (DoU) and power analysis using Monsoon Power Monitor
• Performed analysis on various data set loggers using RedShift and APEX
• Responsible for creating test cases based on requirements, performing functional as well as adversarial testing
• Android Platform Test which includes Functional, Integration, Regression, Performance, Stability and End-to-End Testing of 2net Hub as part of Confidential Life project
• Analysis of the product requirement document and test case design according to the specification
• Responsible for FDA and customer audits for Class I and II medical devices
• Prepared and presented Readiness Review and Verification/Validation Reports after each release cycle
• Responsible for setting up and maintain stability rack to measure stability of the product
• Testing medical devices with various Short-range radio like Bluetooth, Bluetooth LE, WIFI, and USB
• Closely work with Developers, Operations, Product/Program manager, and Quality management teams
• Worked on Android application testing of 2net Mobile Software on various Android Platform
• Test Plan for Performance Testing, Modem SSR, and RIL/Data/SMS test plan for Sprint network.
• System testing on Windows platform for various Confidential Snapdragon chipsets on features like MO/MT calls on 2G/3G networks, Bluetooth, Wi-Fi, multimedia, Modem subsystem restart etc.
• Responsible for performance, stability, MTBF, power, PMIC for battery charging and thermal testing.
• System level test on WCDMA, GSM, CDMA, LTE, SVLTE, and TDS-CDMA on Live and Agilent call boxes.
• Interfaced with Confidential and Nokia for test requirements and debugging issues.
• Performed automation for Wi-fi testing as part of Monorail project through Perl and Python
• Automate to simulate medical device sending data using Eclipse and Java
• Automate adversarial scenarios on 2net Hub to measure performance/stability using Python
• REST API Automation using JMeter
• Primary knowledge of Amazon Web Services
• Used Test Depot as test case management tool and JIRA as defect reporting tool
• Hands on experience with GIT and Perforce
• Hands on experience with Android tools, ADB commands, Unix commands and SQL queries
• Hands on experience with JTAG and Confidential Tools like QPST and QXDM for flashing builds.

Confidential, San Diego, CA

Software Test Engineer

Responsibilities:

• Sanity and Core Regression testing on Android devices
• Feature Regression testing related to calling, SMS, camera, Wi-Fi, Bluetooth, Market application.
• Responsible for extensive current drain testing, performance and stability testing
• Performed testing on different RATs such as GSM, WCDMA, and CDMA on a live network and Agilent.