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Warehouse Management/shipping/receiving Resume

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Parma, OhiO

SUMMARY

  • Experienced manager of data and business system networks, construction trades and engineering staff, with a proven track record of successful installation and maintenance of networks and complex projects that have exceeded goals and surpassed client expectations.
  • Adept at analyzing and identifying needs, planning and designing solutions, bringing together appropriate field personnel to maximize productivity and optimize customer satisfaction.
  • Sound knowledge and experience dealing with varied equipment and system/operational matters, managerial issues relating to end user relationships, skilled dealing with network crisis and disaster situations and their pressure and deadlines, project planning, design and implementation, as well as administrative and budgetary responsibility.
  • Proven ability to analyze communications, operations and equipment requirements, then introduce solutions and produce results. Effective manager and communicator.

PROFESSIONAL EXPERIENCE

Confidential, Parma, Ohio

Warehouse Management/Shipping/Receiving

Responsibilities:

  • Oversee incoming and outgoing shipping activities to ensure accuracy, completeness and conditions of shipments.
  • Determine work procedures, preparing work schedules and expediting workflow.
  • Determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules.
  • Arrange transportation that optimizes service and cost.
  • Inspect incoming materials and notifying appropriate staff of potential quality issues.
  • Inspect loading operations to ensure compliance with specifications.
  • Direct movement of shipments to appropriate work areas.

Confidential, Mentor, Ohio

Installation Project Manager

Responsibilities:

  • Onsite management of installations for major accounts including Chase Bank, US Bank, Murphy Petroleum, RaceTrac Petroleum, and JoAnn Stores.
  • Imaging conversion inspection and management of Field Partners.
  • Conducted signage audits.
  • Coordinate training with installation crews and project managers.
  • Perform pre - installation surveys.
  • Liaison working with general contractor management, corporate managers and local building inspection personnel.

Confidential

Field Services Manager-Major Accounts

Responsibilities:

  • Onsite project management of large-scale installations for national account customers. These included National/Enterprise Car Rental at Bradley International Airport in Hartford, Connecticut, JFK International Airport in Jamaica, New York, and Newark International Airport in Newark, New Jersey.
  • Perform onsite management of trade personnel to ensure company standards of quality construction are met and adhered to throughout the project installation phase.
  • Meet with clients to discuss design, implementation, structural and dimensional specifics for installation of Aluminum Composite Material (ACM) panel systems. Customers included General Motors and Ford.
  • Project planning, surveying and pre-installation coordination of signage for national account customers.
  • Perform surveys verifying and emending structural dimensions of commercial buildings for final drawings and CAD designers.
  • Recommend changes in design and market added services and material to general contractors and customers.

Confidential, Strongsville, Ohio

Field Operations Manager

Responsibilities:

  • Managed Ohio Lottery field operations staff of 3 supervisors, dispatch team and 45 technicians. Responsible for installation, maintenance and VSAT network for 9000 lottery retailers throughout Ohio.
  • Major contributor to the largest lottery conversion project in the world. Resulted in an increase of 26.3 million dollars for education in Ohio after 1 year.
  • Built a strong, flexible and dynamic field organization from the ground up. Average times to install new retailers averaged 4 days. Improved critical repair to 99% of service requests closed within 4 hours.
  • High volume dispatch team closed between 700-1100 calls per week.

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