Summary of Skill-set:

• Exceptional documentation and communication skills, including experience with internal cross group collaboration and interactions with customers
• Supervisory/Management experience overseeing between 20 and 70 employees
• Extensive experience working in the Manufacturing Industry, specifically Industrial and Manufacturing Engineering, including statistics generation and data analysis and government contract compliance (DAR/FAR)
• Proven track record of successfully bridging gaps between Manufacturing Management , the Customer, Quality Assurance, IT and Engineering
• Great multi-tasking and prioritization skills, passionate self-starter with effective problem-solving abilities and possess a very strong work ethic
• Network engineering skills (Microsoft Certified Systems Engineer)

Work Experience:

• Integral Team Assistance for Expanding Business Globally
• Responsible for a staff of 36 team members; manage team issues, problems and follow-through; coaching and mentoring
• Drive team strategy and new business; Direct customer experience and satisfaction
• Implement and analyze reporting for quality, productivity and efficiency; drive process improvements and processing cycle time improvements
• Create, analyze and present Monthly and Quarterly Business reviews to Microsoft Stakeholders
• Effectively work with the Microsoft to continually transition additional business processes to return time to the Operations Specialist team, and to roll out new processes and programs
• Developed capacity model to control staffing and program costs
• Enhanced the business relationship with Microsoft by improving quality, increased efficiencies and analysis of the business

• Account Manager for Discrete Magnetic Electronic Components
• Vendor Management with overseas manufacturing
• Monthly Global Forecast for Discrete Magnetics product line
• Daily involvement with Sales and Supply Chain/Manufacturing
• Weekly Global Inventory Reporting
• Part Pricing and Analysis
• Global Gap Analysis and standardization

• Run queries and prepare Operation Channel Management metrics and analysis of work completed on a monthly basis
• Accountable for bi-monthly submission of customer facing agreement notifications
• Assist in creating and updating presentation materials and organizational documents for Operations use and Reviews
• Effectively supported a 16 member Customer Advocate Team with issue management in the tracking tool for OEM Partner Symposium or Operation Review meeting issues
• Website creation and design; system management of Product Studio and SharePoint sites
• Maintain data integrity and system functionality

• Responsible for data collection and analysis of all North American Casino Service offices
• Perform SAP testing and Business Warehouse Query development
• Research issues and support field offices regarding the use of SAP service transactions and Business Warehouse reporting
• Maintain and safeguard site permissions regarding approvals and other SAP design functionality for Service Management to ensure compliance with Sarbanes-Oxley

• Responsible for a staff of 23 Manufacturing/Industrial Engineers, creating work instructions and plans for the Space Shuttle
• Update and write all Boeing procedures for Production Operations; Palmdale Site
• Developed and manage Dock-to-Stock process for manned space flight rated materials, hardware, paints and chemicals that reduced the behind schedule rate from 72 line items in 1999 to 0 line items in 2000 and helped reduce overall product flow time by four weeks
• Developed database management techniques and daily status reports to provide an objective basis for management actions in all major gateways through which all purchased parts must pass
• Analyze department processes to reduce both cycle time and cost. Analysis of the standard application process and implementation of improvements resulted in a 60% cycle time reduction and annualized savings of more than $100,000.00
• Shop floor controls and MRP assignments for Shuttle modification

• Responsible Manager for Industrial Engineering Department, overseeing the production and scheduling of the B-2 Stealth Bomber with a staff of 70 people
• Responsible for liaison support of manufacturing statement of work through application of time standards, scheduling of jobs, establishment of production hours, targets and incremental gain, maintaining a baseline and recovery tier schedule and visibility charts
• Creation and validation of trend analysis manpower/resource plans
• Methods analysis to minimize overall schedule impacts and promote improvement of cost and efficiency through methods improvements
• Monetary recognition for the suggestion "Elimination of the re-activation of MS-133 Primer." The cost savings by eliminating this step were $116,000

B.S.: Bachelor of Science Degree
MCSE: Microsoft Certified Systems Engineer

Technical Skills: SAP, Microsoft Excel, Word, Publisher, Access, PowerPoint, SharePoint, SharePoint Designer, Project, Visio, Front Page, and Outlook; Microsoft OEM Online (MOO), Digital Operations Center, Product Studio, CRM, Adobe Photoshop, OEM Communications Extranet.

References:
Available Upon Request