Client Partner/practice Manager Resume
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Lansing, MI
SUMMARY
- Dynamic, high achieving Senior Manager with over 25 years IT management and leadership experience, including business development and delivery of complex systems deployment, process re - engineering and business continuity planning projects.
- Highly skilled in developing practice methodologies and managing business development efforts for large-scale, enterprise-wide consulting projects, from determining project scope and cost to developing proposals and delivery plans.
- Extensive leadership experience managing C-level relationships with national and international companies.
- Proven career track record of success in managing and delivering complex, multi-million-dollar programs for both commercial and public sector clients.
- Industry expertise includes mortgage, banking/financial services, automotive, health care, energy, insurance, real estate, commercial leasing, transportation, technology and government.
PROFESSIONAL EXPERIENCE
Confidential, Lansing, MI
Client Partner/Practice Manager
Responsibilities:
- Portfolio Manager for State of Michigan’s IT Investment Fund. The IT Investment Fund was established by Michigan’s legislature to focus on the replacement of legacy systems and enterprise wide technology improvements. To date, the Investment Fund has received $400 million in appropriations to pursue these goals. The Investment Fund Portfolio currently has 76 projects and continues to add projects subject to available funding and compliance with legislative requirements.
- As IT Investment Fund Portfolio Manager, Mr. Madle is responsible for core portfolio management functions, including:
- Investment Management
- Create Investment Management Board charter and facilitate Board meetings. Responsibilities include:
- Implement and manage a framework for prioritizing, selecting, measuring, balancing, and flexibly changing the composition of the ITIF portfolio.
- Ensure that all changes to the ITIF portfolio because of business redirection are efficiently and effectively executed.
- Working closely with the State of Michigan stakeholders to ensure investment alignment with Governor, Agency, and Department of Technology, Management and Budget strategic plans
- Assist in driving troubled projects to completion or proper disposition by performing real-time project quality checks and applying project controls during the project lifecycle.
- Maximize value (tangible and intangible) while managing risks and costs.
- Identify and address project risks and issues
- Benefits Realization
- Deliver measurable business value - tangible and intangible - while aligning to and improving the business and IT strategy.
- Ensure business case with acceptable ROI is developed prior to project start.
- Validate and update business case during project life cycle as necessary.
- Collect metrics post Go Live and ensure that planned benefits are achieved.
- Process/Deliverable Quality Assurance
- Manage team in the performance of enterprise-level, independent project quality assurance program that is executed throughout the entire project lifecycle. It is designed to ensure project success by reducing risk, improving portfolio management, meeting audit requirements and aligning with industry best practices resulting in improved project success.
Confidential
Senior Project Manager
Responsibilities:
- Managed requirements analysis, design and workflow process analysis phases for eight DIFS offices on an enterprise system deployment initiative; DIFS is the State of Michigan’s banking, credit union, finance company and insurance regulator.
- Conducted requirements analysis and vendor evaluation program for a Visitor Management System to operate in a secure pharmaceutical/manufacturing environment. Project included conducting scoping, requirements analysis, developing RFP and conducting vendor selection process.
Confidential
Senior Business Strategy Analyst
Responsibilities:
- Developed business-aligned IT Strategy and Roadmap for the $300B+ Commercial Real Estate (CRE) business.
- Conducted analysis of current Wholesale Banking and CRE business processes, supporting applications and technical infrastructure.
- Identified strategic business objectives, identified gaps and defined strategic technology projects
- Conducted analysis of planned and in-process application/infrastructure projects and reviewed enterprise drivers with key stakeholders.
- Prepared future state model and Roadmap to support migration to the future state.
Confidential
Senior Project Manager
Responsibilities:
- Project Manager and quality assurance manager for Product Traceability System (.NET environment).
- Confidential, a leading defense contractor, required a solution for its manufacturing systems that would help manage material flow, quality checks, and defect processing. Evaluated Demmer’s traceability processes and customer requirements to improve customer support, manufacturing, product warranty service, and quality assurance processes. Conducted system requirements analysis, created designs, and implemented the materials tracking (“Traceability”) system in which all product pieces are barcoded and tracked throughout the manufacturing process, as well as after products are shipped to customers.
