SUMMARY

• Senior Oracle Resource with 25 years as Director of Consulting Svs, Dir of Change Management, Program Manager, PM, Instructor, Technical Writer and Lead Techno - Functional Implementation Consultant for Oracle Cloud (HCM, ERP, CRM & Student), PeopleSoft (HCM, SCM, CRM, EPM, Fin) and EBS. Strengths span Project Management, implementation/configuration, Prod Support, Managed Services, BPR, Communication, Reporting Strategy, Standardization, User Procedures, Test Planning/Scripting, Security, QA/Audit, Operational Readiness, Education/CM, as well as, vendor selection or management.
• Senior Consultant with twenty-five years of PeopleSoft that spans versions 5.X, 7.X, 8.0 / 8.1, 8.3, 8.4, 8.8, 8.9, 9.0, 9.1, 9.2, Oracle EBS 11, 12.2.X and Oracle Cloud R11, R12, R13. Eight (8) Global clients, five (5) Multi-Book/multi-currency projects, and six (6) of those that were multi-lingual incl. Spanish/English . Fluent in conversational/written Spanish. Able to read Italian and some Portuguese. All project phases including design, build, prod support, reporting, testing, knowledge transfer and security.
• Eighteen (18) years of Project Management (PM Instructor/Instructional Designer) experience. Five (5) Certificates from George Washington University (ESI) Masters for PMP/PMBOK coursework.
• Worked at Duquesne University in the evenings as a TA for 2 semesters with the PeopleSoft Accounting Info Systems Certification Course (ACCTG 110).
• A SHRM-certified, HR Generalist and an ACA-Certified, Payroll, Compensation & Benefits Specialist. Lominger (formerly Career Architect) Cert. Competency Assessments and Competency Interviewing.
• An Achieve Global (Zenger-Miller) Certified Tech and soft skills Presenter, seasoned technical writer and instructional designer. I have written and edited more than 30 complete manuals (400-600 pages each) on individual Oracle/PeopleSoft HCM, Financials, Reporting, CRM and SCM Applications. Non-PeopleSoft Courses included: EEO/AA, Finance for Non-Financial Mgrs, Train-the-Trainer, Vignette, Cognos, Project Management, SAP, and Siebel eCRM, MS Project, Data Centers and Servers/Hardware.
• Certified Macromedia/Web designer; Proficient w/Adobe Captivate and Oracle UPK, and others.
• Support and guide numerous clients subject to Sarbanes Oxley (SOX) compliance Audits.
• Cognos Certified Author. My BI work includes managing the creation of Data Dictionaries, Report Design, Data validation, data warehouse replacement, DW/BI strategy or retirement of a warehouse.

TECHNICAL SKILLS

Oracle Cloud: HCM and ERP (Finance) R11, R12, R13

Oracle EBS: HCM, Financials and Procurement 11 and 12.2.X

Cognos: Certified Author

PeopleSoft FINANCIALS: GL, PO, IN, AP, AR, Billing, AM, Grants, Commitment Control, Projects, Contracts, T & E, Treasury, Cash Mgmt., (Advanced) Query, and nVision

PeopleSoft HRMS/HCM: Core HCM, Global/NA Payroll, ESS/MSS, Ben Admin, TAM, CG, Time & Labor, Career/Succession Planning, Competency Management, Front Office, ePerformance, eLM, Profile Management, Absence Management, Compensation, Position Management, Query/XML

PeopleSoft Technical: PeopleTools through version 8.5x - Trees, Application Designer, PeopleCode, Component Interface, Workflow, Text Catalog, CSS, nVision, XML, and some SQL/SQRs

PROFESSIONAL EXPERIENCE

Confidential

SENIOR CONSULTANT & FOUNDER

Responsibilities:

• Small Oracle Consulting practice. Specializing in implementations, project management, technical documentation, knowledge transfer, communication, internal project marketing and best practices.
• Partnering w/healthcare, higher ed and Fortune 500 clients to support technical and OD aspects of successful technology programs (teams <20, Project <$7MM.) Scoping, RFPs, Staffing, Strategic Planning, Vendor and Partner Management.

Confidential

SENIOR CONSULTANT & FOUNDER

Responsibilities:

• PM and Prod Support at aerospace/defense gov’t contractor. Provide 2020 Roadmap and remediation “plan” for EBS Financials & SCM 12.2.5 through analysis, facilitated problem-solving sessions, interviews, user audits and small project management.
• Assessing the health of their infrastructure, app security, documentation, processes (SOPs) and financial systems. OP, IN, AP, AR, GL, FA, CM, PA, Contracts, AME, iPro, iSupp, Sourcing, HR and ECC analysis. (Instance Mgmt Strat - incl patching arrears), new application of SSLs, standing up UPK, creating SOPs, auditing Security, managing Oracle SRs and testing.

Confidential - NY

PROGRAM MANAGER

Responsibilities:

• Program Manager brought in to assess project health for first-ever Oracle Cloud CRM and Cloud Student R13 implementations.
• Ran design sessions and provided project plan to WCC/Oracle Leadership (Success Mgr.) to devise a plan to help get the Vendor back on schedule.
• Program Manager for a team merging of multiple ERP systems (incl PS 9.0) into 9.2 for a group of newly acquired staffing companies. Environment: GL, AM, AP, PO, AR, BI, PC, CA, T&L, PY, BEN, HCM, TAM, CG, Front Office and eRecruit. Also, leading a TAM/CG reimplementation (redesign, then reinstall).

Confidential - NC

SENIOR CONSULTANT & FOUNDER

Responsibilities:

• Operational role within on-shore Managed Services practice. Working daily tickets in Service Now and Zen Desk for multiple clients, incl. 2 Cloud implementations (v11 “on prem” and v12) and 4 PS 9.2. Both HCM and Financials. Team of 16 - BRDs/CEMLIs, Functional Specs, Tech Specs and delivering PeopleSoft/HCM Cloud training.
• Primary Client (more than 12 members of my team supported) was Wake Forest Baptist Systems.

Confidential

LEAD PEOPLESOFT TRAINING CONSULTANT / FINANCIAL SYSTEM SUPPORT ANALYST

Responsibilities:

• Training Project Lead for Financial 8.4. Leading team responsible for the development of Overview, nVision, Query, Receiving, Requisitioning, T&E and GL training materials (including manuals and job aids/QRGs), and Materials Management. Solely responsible for the development of a post go-live training program that included monthly offerings and new hire instruction for entire UPMC Financial Staff.
• Created and managed the first UPMC PeopleSoft-specific website that contained training schedule, training/ help documentation, downloads with procedures, an online survey and online tutorials.
• Member of UPMC Cognos Administration team. Certified as a Cognos (Business Intelligence Product) Author trained in Visualizer, Framework Manager, Metrics Manager, and ReportNet.
• Helped standardize Consolidated Financial reporting across all healthcare entities.
• Provided Help Desk strategy and support both during, and after implementation.
• Responsibilities included establishing roles, permissions and row level security, building nVision scopes, report requests, and report layouts, establishing Batch jobs, building new public queries, monitoring system performance, unlocking journals and tables, entering system change requests, creating audit procedures, documenting business transactions, and customizing canned reporting.

Confidential

LEAD INSTRUCTION AND DOCUMENTATION CONSULTANT

Responsibilities:

• Trained Lowell campus, Medical School and Presidential staff in PeopleSoft Fundamentals and then delivered financial functional training for Phase II & III Implementation.
• Primary responsibilities included, the development and delivery of Train-the-Trainer for ALL University Phase II instructors (Applications included PO-Approving/Receiving, ProCard, Vouchers, GL/Journals- Commitment Control, Query, and Accessing Reports & Inquiring).
• Also called upon to edit existing training materials. Aided end users in defining tables and demonstrated People Tool usage for Competency and Position Management.