Program Director Resume Austin, TX - Hire IT People

SUMMARY:

Senior Leader with Powerful Contributions and Proven Success In IT Operations Project Management High - impact IT and operations innovator, leading the way to “best practices” and providing the training that unlocks results.
Develop exceptional technical and business solutions on a process, team, and business unit level.
Transform performance and profit with industry-leading PMI, ITIL, and Agile knowledge.
Deliver hands-on leadership backed by an outstanding record of project performance, turnarounds, and high-value account rescues.
Industry insight from demanding government and Fortune 500 engagements, ensuring excellent operational outcomes on tight timelines and budgets.
Providing expertise for critical “bottom line” functions including ...
Vendor Relations Cost Reduction Budgeting & Financial Analysis
Restructuring Process Improvement Internal Controls
Team Leadership Risk Management Workforce Planning

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Program Director

Responsibilities:

Managed, motivated, and led a team of 130 resources, with full profit-and-loss, forecasting, and Wall Street guidance for the Confidential .
Provided executive oversight for the Financial Service Center as part of improvement and strategy for the Confidential .
Supervised Austin Information Technology Center.
Revitalized the Confidential, which had been operating at a loss, and grew it by 24 employees. Today, unit is a consistent, sustainable profit engine—and staff size has reached an optimal 130 FTEs.
Improved efficiency and outcomes by adapting Agile and SCRUM methodologies to work effectively with existing PMAS and ProPath methodologies. Trained and led IT teams in blended development.
Reduced waste and provided valuable business intelligence to executive team by streamlining and quantifying monthly profit-and-loss reporting and forecasting. Saved hours, improved accuracy and reduced data entry.
Analyzed and streamlined on-boarding to reduce time to billable hours 80% for new hires, cutting the average time to an unprecedented 8 days and optimizing the PIV background clearance requirements.

Confidential, Warner Robins, GA

Senior Program Manager

Responsibilities:

Led multiple teams of up to 40 specialists total to realize a portfolio of critical defense infrastructure projects at military and government sites across the country.
Accountable for timely realization of robust deliverables in challenging work environments.
Controlled budgets and acted as communication hub for all stakeholders.
Led team of 36 contracted and subcontracted personnel for installation, maintenance and support of base telecom system with a 26k user community.
Developed, reported, and corrected metrics.
Authored, delivered and trained to quality control and security plans.
Created and disseminated performance plan and lessons learned on a monthly basis.
Raised SLA response rate to 99% (3 days), a 33% improvement over the previous standard, 2 months.
Accepted and completed government backlog of 485 work orders in addition to 4,400 current orders.
Prepared staffing organization approach, created basis of estimate for cost and pricing volume of proposals.
Devised “Program Management Approach” section and supported the proposal projects through development of WBS, RLN, and QRAM.
Led 25 local contractors to retire 85+ applications from service on a variety of architecture platforms.
Simultaneously managed 45+ dispersed contract resources while migrating 93 applications from obsolete technology to advanced Technical and Reference Architecture Platforms.
Led team to institute and maintain the JAVA/J2EE Web-based AFSAS Mishap Repository.
Directed implementation of Agile/SCRUM methodologies in CCMI Level 3 environment.
Reported progress in monthly Internal Project Review (IPR) presentation to government peers, project stakeholders, and Confidential executive leadership.
Recovered $1.3M GTX project from “Red” status to Green by end of Construction phase within budget.
As Chief Training Officer, salvaged firm’s largest ($22M), oldest account by re-training 40+ employees.

Confidential, Irving, TX

Project Manager

Responsibilities:

Experienced rapid promotion after high-impact success developing new promotional discount software for invoice processing department.
Entrusted with team leadership and later chosen to lead, design, implement, operate, and shut down Vendor Alliance Management PMO.
Oversaw $110M budget, created IT infrastructure processes, and trained 200+ dispersed staff, managers, and executives.
Developed and rolled out Earned Value Management System according to ANSI.EIA 748-98A EVMS.

We provide IT Staff Augmentation Services!

Program Director Resume

Austin, TX

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship