Senior Project Manager Resume
Herndon, VirginiA
SUMMARY:
- A PRINCE 2 Certified Practitioner and Programme Manager currently looking for a multi - project environment to turn-around and also improve Portfolio/Executive management skills. Progressive experience has been gained with large corporations like Confidential and Confidential & Confidential before moving into the public sector.
- He obtained a Post Graduate certificate in Project Management have held sensitive managerial positions Confidential various levels and have been involved in sensitive government projects.
- An Enthusiastic customer satisfaction focused, self-starter and result oriented individual with good managerial and public relation skills combined with strong technical background.
- Can communicate effectively Confidential all levels, work well on own initiative or with a team and able to meet deadlines as the case may be.
- A fast learner with the ability to take on new responsibilities as may be required and will acquire new skills as may be deemed necessary. Confidential is a citizen of South Africa and have extensive knowledge of Private and Public sector operations.
- He was the Programme Manager for the Grant Payment System; a system that facilitates the administration of grants to 13 million South African.
- He has completed training in PMI PgMP Programme Management and currently preparing for the exam. He is a Certified Scrum Master and have extensive experience with Agile Project Management.
- He is the first Nigerian to receive the National Achievement Award in South Africa; he was honoured by the Nigerian and South African Government through the Nigerian High Commission as a Top Nigerian Achiever in the ICT category. He was recognised for “Achievement of Excellence” by Confidential an initiative that was established by the governments to promote bilateral relationship.
PROFESSIONAL EXPERIENCE:
Confidential, Herndon, Virginia
Senior Project Manager
Responsibilities:
- Managing the delivery of multiple software development and upgrade projects for different customers.
- Developing project plans and deployment strategies, Project progress tracking and reporting, Risk and Issue identification and resolution,
- Managing project budget, Stakeholder communication, Change Management, Resource Management, Quality review of technical documents,
Confidential
Head of Program
Responsibilities:
- Oversees the daily operations and delivery of different awareness campaign initiatives.
- Developing awareness campaign strategy and plans, identifying and coordinating the required stakeholders
- Developing communication strategy and content
- Facilitating progress briefing sessions and reporting
- Managing program budget, Securing new partnerships and maintaining existing
- Delivering lectures and training on Online Safety and Cyber Security Awareness, Human Resource Management
Confidential
Chief Operating Officer
Responsibilities:
- Oversees the daily operations of the different portfolio of the entity which includes Property Development, Agriculture and Agro-processing, Advisory Service, ICT and Innovation, Tourism and Leisure, and Gas Oil.
- Management of finance, Human Resources, Strategic Relationships, Governance, Partnerships.
Confidential
Project Lead
Responsibilities:
- Project Scope defining and negotiation, Project planning, Stakeholder communication, Progress reporting, Risk and Issue Management, Quality Management, 3 rd Party Vendors and supplier Management, Budget/Financial Planning and Management, Overseeing Business Requirement specs and Design document documentation, Serve as link between project and procurement team, Resource recruitment and management, Coordination of equipment manufacturing and shipping, etc.
Technology exposed to includes: Microsoft, SAGE, Huawei, Cloud computing, Cisco, Oracle, SAP etc.
Confidential
Senior Project Manager
Responsibilities:
- Defining Project objectives, Project Scope defining and negotiation, Project planning, Stakeholder communication, Progress reporting, Risk and Issue Management, Quality Management, 3 rd Party Vendors and supplier Management, Budget/Financial Planning and Management, Overseeing Business Requirement specs (BRS) and Design documents, Serve as link between project and procurement team, Resource recruitment and management, etc
- Projects include System Improvement, Network Infrastructure Redesign and Upgrades, Server Infrastructure Redesign and Upgrade, Storage System Redesign and Upgrade, System Development, Server Virtualization / Consolidation, SCCM/SCOM Implementation, Wireless Network Roll-Out, Identity and Access Management System, Upgrade and Migration of Oracle (Oracle 6i Client, Oracle 10g applications) based Mining Engineering Systems (MES) etc.
Technology exposed to includes: Microsoft, Dell, EMC, Cloud computing, Cisco, Oracle, SAP (PP, MM, FSCM, PS, FICO, SD) etc.
Confidential
Programme Manager / Customer Experience Manager
Responsibilities:
- Establishment of a project Office, Third party vendor management, Sales and Account growing, Relationship and Customer liaison, Strategic Operations Management, Service Level Management and reporting amongst others.
- The support team consists of Back Office Team, Service Desk Team, Remote Support Team, Onsite/Field Support Team and Service Managers.
- Confidential has over 6000 staff and over 800 offices across the country. An average of 300 calls are logged daily.
- Environments supported includes: Mail Servers (Groupwise and later migrated to Microsoft), Network Infrastructure (Cisco, 3COM and HP), Network Management (Eye of the Storm), SAP, VPN (MPLS) support, Symantec, Juniper, Desktop, Printing, SAN (EMC) amongst others.
- I was the main representative on site facing the customer and also the liaison person with the OEMs.
Confidential
Senior Project Manager / Business Development Manager
Responsibilities:
- Responsible for Business Re-Engineering and provision of e-Cadastral platform. This role includes identification of other opportunities within the customer environment, introduction of new innovation / technology and negotiation with the customer.
- The purpose of the project is to design, develop Enterprise Architecture and implement a Solutions Architecture which will replace the current strained Deeds Registration (DR) and Cadastral Surveys Management (CSM) systems with an e-Cadastre based solution.
- It involves digitizing of all existing paper based records, Business process re-engineering, Development of Enterprise Architecture, Consolidation of Data stores amongst others. Budget is over R500M. AGILE Project management approach is used. The solution was built using Oracle 11g suite; Oracle ADF, SOA, BI, UCM, BAM, Mapviewer (GIS), etc was implemented.
- The Project also involved conversion of over 621M paper records to digital OCR scanned images. It involved over 1000 resources working 24hrs and 6 days a week in a production line kind of configuration. Several custom applications were built to support this exercise.
- Management of customer and sub-contractor (Oracle, HP,etc) relationship Confidential Exco level.
- I managed a team of over 100 specialists which includes Lawyers, Surveyors, IT Architects, Business Analysts, Testers, System Developers, Technical Team Leads, etc.
- I also coordinated the digitization of 621 million documents which involved over 1000 resources on 24 hour shift.
Confidential
Senior Project Manager / Business Development Manager
Responsibilities:
- Responsible for the implementation of the National Disaster Management Centre.
- Managed the implementation of a Disaster Management Joint Command; a Joint Operation Centre that identifies and interprets threats and vulnerabilities, mitigate and safeguard citizens, critical infrastructure and property from natural disasters, act of terrorism and other threats.
- The Centre would also coordinate the nation’s response to any disaster or emergency, leading national effort to mitigate damages and rebuild communities in the wake of a disaster both quickly and effectively.
- It involves building acquisition and preparation, resourcing and training, procurement and implementation of complex IT solutions, Public awareness and Change Management etc. Budget is R183M.
- Confidential and Siemens are main sub-contractors. Solution includes Avaya, Sitrem, Virtual Agility, Sametime, Lotus Mobile Connect, Tivoli Access Manager, Nortel, Data Centre building etc.
Confidential
Programme Manager (Director)
Responsibilities:
- Responsible for over 25 projects that falls under the “Operational Excellence” programme of Confidential .
- The programme which is part of Confidential ’s main strategic objective focuses on delivering project to close the gap between Confidential ’s operations and best practices.
- As a standing programme steering committee member of Confidential EPMO (Enterprise Project Management Office), I drive the organisations’ strategy through projects and report to the Head of EPMO and the CEO on all projects within the portfolio.
- The programme budget was over R2b.
- A combination of PMBOK and PRINCE 2 is used
- It involves stakeholder and expectation management with Confidential Exco, Service providers and Technology partners.
Confidential
Project Manager
Responsibilities:
- Responsible for establishing both ICT and Facility Infrastructure for Confidential KZN and Mpumalanga..
- It involves migrating users province wide from Department of Social Welfare ICT infrastructure and Integrate/implement a modern industry standard ICT Infrastructure.
- This involves overall end-to-end overview of the Solution and Implementation of ICT infrastructure utilising best-of-the-breed and future-proof technology. Technology includes Microsoft, Dell, Confidential, Cisco, Nortel, HP, Juniper, EMC, SAP, 3COM, Symantec, VOIP, etc.
- It also involves the drafting, implementation and maintenance of ICT Standards, Policies and Procedures.
- Full Project Management skill and methodology is been utilised from planning stage to commissioning with a budget of R124M.
- Provision of regular reports to Confidential EXCO. Member of Confidential establishment steering committee.
Confidential
National Project Manager: Infrastructure /Operations Manager
Responsibilities:
- Overall supervision of the Confidential network Infrastructure design, planning, implementation, cabling and Support
- Preparation of procedure and strategies for smooth and hassle-free migration and testing of new system
- Liaising with manufactures, suppliers and service providers for availability and timely delivery of equipment and services
- Budgeting, forecasting, scheduling, project tracking and allocation of resource as well as skill management
- Overall supervision of the design and implementation of Data Centres, Data Recovery Centres and Call Centres
- Provide report and response to queries, non-performance and non-conformity Confidential customer’s request
- Oversee and coordinate the activities of all the line managers
- Handle all escalations relating to Network Infrastructures and ensuring technical integrity of the Project Implementation
- Responsible for the Network Office of Tasima which consists of Project managers, Departmental managers, Solution Architects, Network Engineers, Cabling Techs, Radio/Microwave Engineers and Admin staff
- I am also responsible for developing/designing ICT solutions (High-level and Functional) for the Sales and Bid Team
- Overall third party relationship management which involves all suppliers and contractors
Confidential
Network Enablement/Support Engineer
Responsibilities:
- Preparation and rolling out of Cisco Routers/Switches/IP Telephony
- Configuring Cisco Routers/Switches to Confidential & Confidential standards, Preparation of Sign-off/Hand over papers and Reports
- Troubleshooting and Supporting Confidential & Confidential global Network Infrastructures
- Overseeing Data line installation/Maintenance (Telkom) Confidential customer sites
- Designing / Implementing Wide Area Networks and updating Network Diagrams on Visio
- Implementing Networking Protocols: IP, RIP, IGRP, OSPF, EIGRP, BGP
- Configuring and Installing Packet shapers and Data Compression
- Attending to calls on Confidential & Confidential queuing system
- Post/Pre Sales Support and Customer Liason
- Connecting to Telkom Data lines(Channelised E1 and normal Diginet, Martix/STU)
- Manages and maintain Confidential & Confidential asset/equipment database
Confidential
Technical Support/Customer Engineer
Responsibilities:
- Preparation and rolling out of Confidential machines(Servers and Desktops)
- Call management on ESM(ManageNow), Updating and re-assigning of call from Confidential Helpdesk to meet SLA
- Troubleshooting and Installation/Replacement of Confidential PC Components
- Installation, Configuration and Troubleshooting Operating System and other software
- City of Johannesburg Network/Servers Configuration and Troubleshooting
- Installation/Setting up and Support for the City of Johannesburg Software/Applications i.e. Pegassus, LIG, Urica, Venus, Cares, Lotus Notes, SAP etc.
- Technical Support for Library Systems, Fire Station System, Traffic/Metro Police system, Joburg Connect and other City of Johannesburg Computer Systems
- Managing user group accounts, Installation, Configuration and Troubleshooting of Computer Hardware Out of office services and maintenance/Field support
- Planning, creating and securing users and network resources by setting permissions and user’s rights using system policy editor, domain account policy and NTFS password management.
- Analyzing, diagnosing and resolving of hardware failures on the Confidential A400 severs
- Implementing IP address and Sub netting
- Repairs and Servicing of all kinds of printers
- Post/Pre Sales Support and Customer Liaison
Confidential
Hardware/Network Support
Responsibilities:
- Troubleshooting all PC Hardware
- Installation, Configuration and Troubleshooting operating systems(Unix,Win 98,2000) and other application software
- Installation of device drivers and programming languages
- Network Installation, Configuration and Troubleshooting (LAN/WAN)with TCP/IP, SNMP
- Internet Café Setting up and Maintenance
- Out of office services and maintenance/Field support
- Installation, Configuration and Troubleshooting of Computer Hardware
- Servicing Laser and Inkjet printers.
- Training IT Technicians and A+/N+/MCSE Students
Confidential
System Engineer
Responsibilities:
- Maintaining and Servicing PCs outside the workshop i.e. Corporate offices, Banks & Private homes.
- Setting up and Maintaining Network environments.
- Project Analysis and Costing.
- Supervising and overseeing other Engineers and Technicians.
- Sales of Components and IT Services.
- Stock level Keeping/Management.
- Training IT technicians.
- Post/Pre Sales Support and Customer Liaison
