Project Manager Resume
Charlotte, NC
SUMMARY
- 30+ years as a project manager (22), business analyst (25), and technical writer (33) for various projects.
- Extensive experience in business analysis and requirements gathering, preparing test scripts, conducting system QA tests, and writing documentation of systems both from a technical (design/blueprint) and business (user) point of view—expert (over 30 years) in technical documentation of all sorts
- Communications between company and vendor (contracts, quotes, phased development verification/related payments, customizations of software
- Training development and delivery around new implementations
- Assessment of various business intelligence/reporting needs - selection/design of software to cover all information needs and views
- Have designed and written detailed project plans (with applications such as Microsoft Project) that provide all of the information necessary to manage a project from start to finish
PROFESSIONAL EXPERIENCE
Project Manager
Confidential
Responsibilities:
- R eviewed and recommended various ERP and related type systems that were suitable to replace the aging I.T. systems at the Authority
- Gathered and wrote business requirements that outlined the specific jobs and work flows within the Authority and what sort of systems were on the market that were best suited to do them (such as for real estate, loans, bonds, accounting, procurement, etc.).
Environment: MS SQL 2008 R2 SP2, MS Server 2008 R2 SP1, FoxPro 6 and 9, .NET, Visual Studio 2012, MS Dynamics CRM 2011/2013
Confidential, Charlotte, NC
Business Process Consultant
Responsibilities:
- Wrote analysis documents detailing the findings of the investigations between the Flexcube billing module process flows and functionality vs. the existing Wells billing hub and RPM flows and functionality (which two systems were being considered for replacement by Flexcube)
Environment: Oracle, Websphere, Weblogic, XML, Java, Microsoft Windows 2000 Advanced Server and Datacenter Server, Microsoft SQL, MQ Series, COM+, ISO 8583, TCP/IP, X.500, SSL
Confidential
Project Manager
Responsibilities:
- Interface to their existing systems
- Support of the derivatives products to be offered via their own wealth management department
- Security and customer data requirements for their needs across the Asia Pacific region (so that one branch in one country could not see the information from another country on the system—a "Chinese Walls" design in other words for the security concept to be deployed)
Environment: Oracle RDBMS, Java, Sun Solaris, Firefox (browser)
Lead Business Analyst
Confidential
Responsibilities:
- Supervised twelve (12) business analysts, writers, and Finacle system configuration staff in Singapore assigned to the Asia Core Engine (ACE) Program, Asia Pacific Division.
- Monitored development and analysis work regarding business requirements, technical configuration & parameters settings in Finacle, forms/statements development, preparation of work flow process documents, and testing & defect tracking.
- Worked with the Finacle Banking system (Infosys) (version 10.n)
Environment: RISC based servers with UNIX (AIX / Solaris / Tru64) - IBM AIX, HP-UX and Sun Solaris / Client / front-end - Any standard device running a browser - Thin client/ PC / Database - Based on Oracle RDBMS
Confidential
Principal Business Consultant - Project Manager
Responsibilities:
- Assigned to various clients of the company who needed staff with experience in banking system design, configuration, testing, documentation and implementation.
- Assigned to Zenith Bank and The National Bank of Greece, London to build a new limits system on T24 & Globus for a new trade finance dept at each bank in 2007 and 2008.
- Before that assigned to the Dunfermline Building Society (DBS), Dunfermline, Scotland in 2007 to write technical manuals detailing system design and support from an I.T. point of view at DBS. Also worked at Lloyds TSB Offshore Banking to make business process design improvements in the payment center and system (in-house developed) in Jersey and their call centre in the Isle of Man (early 2008).
Environment: Various with Globus/T24 & Jbase, Oracle, Finantix, Cognos Business Intelligence, Visual Studio, C#, SQL Server 2005
