SUMMARY:

• 15+ years of Multiple Industry Project Management & Business Analyst experience (PMP, GC & SCRUM certified)
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic, complex and fast - paced environment.
• Strong Project Management Skills, including the ability to create project plans, prioritize work and supply the leadership to meet deadlines in a demanding and changing environment
• Able to work effectively in a cross-functional team environment and across all organizational levels, where flexibility, collaboration and adaptability are critical.
• A Change Master known for positive attitude and leadership while remaining calm under pressure with diligent follow-up.
• Productivity Improvement and Cost Reduction with the experience to identify opportunities for change that will positively impact the bottom line and moral
• Ability to Recognize Patterns including financial anomalies and poor practices.
• Prepare and present complex data in a concise manner
• Self-directed and able to work with minimal oversight.
• Strong verbal and written communication skills with the ability to comfortably interface between departments, with clients and from C Level to Front Line personnel
• Able to communicate in an efficient and effective manner that drives desired outcomes.
• MS Office including OneNote and Project, Advanced experience with Google Suite and have used JIRA, TFS and Blueworks Live. I am familiar with SQL queries and Cubes.
• I speak Spanish.

INNATE STRENGTHS:

• Problem Solver
• Team Building
• Foresight
• Can Do Attitude

POSITION SPECIFIC COMPETENCIES:

• PMP Project Manager
• Financials & ROI
• Project Planning, Mid & Long Term Road Maps
• ACP in process
• Risk Management
• SDLC: Water Fall, Agile, SAFe, UI, UX
• Process Automation
• KPI Management
• PO, PM and Sr. BA (SCRUM Master Certified)

CAREER HISTORY:

Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Agile Facilitator - Create Features and Stories and helped manage the Product and Iteration Backlogs
• Participate in various Agile Scrum ceremonies for mobile app
• Brought backlog current and planned for Sprints 2 quarters in advance

Owner

Confidential, Scottsdale, AZ

Responsibilities:

• Consulted with companies regarding their Business Plan, Strategic Direction, Financial & ROI analysis,
• Banking interface policies and procedures (an onsite financial electronic “Wiring Room” was set up that was directly connected to FedWire and ACH systems)
• PO on several financial and KPI tracking systems as well as PO of an automated mass email system
• Green Field Project feasibility, Project Planning, and Project Business Plans and Road Maps

Product Owner/Sr. PM/Sr. BA/Scrum Master

Confidential, Gilbert, AZ

Responsibilities:

• Process improvements that helped company grow by 700% in 2.5 years without adding head count
• Sr. BA lead for a problem solving team that automated 3 Departments out of existence. Software Development was completed by a SAFe Team (SDLC)
• 250 Full-time employees processed units at an annual rate of 350K/yr. in 1/2015
• Same net team headcount processed units at an annual rate of 1,700K/yr. in 1/2017
• Work with internal & external customers on system content that automatically interfaced with company

Product Owner

Confidential

Responsibilities:

• Assigned Product Owner/Champion when 3% of vendors used App.
• COX embarrassed by failure rate of App which was around 99%
• Lead extensive User Experience interviews & researched how App got to the Current State
• Outlined Scope to eliminate failures (set up KPIs) and create desired Features. Scope was approved by Management
• Worked with onsite and offsite teams to create a Backlog that achieved the Scope
• Groomed Stories and Backlog to maximize impact to Vendor confidence as fast as possible
• Removed roadblocks in Sprints
• Oversaw testing and rollout after every Sprint
• Rolled off Project when:
• App was at 4 “failures” per Month (75,000 transactions)
• Mercedes and Han Bank REQUIRED the use of the App on all their transactions.
• Vendors were getting paid the same day work was being completed instead of weeks later.
• The COX Claims department was pushing to have App required
• COX was about to require the App be used by ALL Vendors.

Product Owner

Confidential

Responsibilities:

• I discerned a need for Sales to be able to input orders MUCH faster with more accuracy.
• Created and Revised Scope with many Stake Holders
• Oversaw creation and grooming of Stories and Backlog
• Oversaw Quality Testing and Version Rollouts
• Monitored User and Manager feedback for additional Stories for future Sprints.
• Results:
• Over 99% of manual orders and 50% of profit entered via MOBE
• Saved $242K in labor in 2015. Saved an additional $175K in 2016

Sr. Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Project Manager remodeling at 5 apartment complexes simultaneously completely renovating 329 units, participating in the entire life cycle of each project related with initial situational analysis gap analysis, change management, operation design procedures, overall project scoping and QA testing procedures.
• Used MBWA leadership skills to coordinate several projects and numerous vendors.
• Served as lead conduit between developers, architects and designers, and with internal business partner and vendor companies
• Owners’ Representative: Gathered requirements for necessary modifications to systems, monitored completion of requirements for the construction of a clubhouse and a fitness center.

Project Manager / Owner

Confidential, Scottsdale, AZ

Responsibilities:

• Provided technical/functional assistance in identifying, evaluating and developing systems and procedures that were cost effective and met user requirements
• Developed complex project plans and budgets including computer simulations of 20-year project proformas (IS, BS, AR, AP, Cash Flow, ROI)

Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Managed repair of 40 homes in a $130M project severely damaged by water infiltration
• Worked with clients, owners, architects and engineers to solve construction issues and implement desired changes before they impacted project schedules

Project Manager

Confidential, Tempe, AZ

Responsibilities:

• Strategic planning, business plans and developed customer/vendor relationships
• Business Analyst, Implementation, Testing and User Training for flagship software

President

Confidential, Phoenix, AZ

Responsibilities:

• Specialized in accounting systems, installation of telecommunication and data networks
• Rebuilt IT and client records in two months for a major Phoenix law firm after a catastrophic fire
• Software trainer to major corporations: Philip Morris, Confidential, Motorola, Honeywell
• Apple Certified Trainer / Microsoft Certified Training Center / Word Perfect Trainers