SUMMARY:

• Client Relationship Management | Requirements Definition |E - Commerce | Manufacturing Systems | Problem Solving
• Successful Business Analyst with a proven track record of building strong relationships with stakeholders to elicit clear and detailed user, business, and functional requirements.
• A results-driven, customer focused professional with strong technical capabilities combined with strong relationship management skills.
• Relates well with users at all levels to ascertain requirements and solve problems.
• Valued by senior leaders for excellent written, communication, facilitation, and presentation skills.
• Extensive hands-on experience in the E-Commerce / Internet / Web arena, as well as the manufacturing industry.
• Authored industry first web application for manufacturer to enable funeral directors to arrange funerals in a browser based setting.
• Led 4-member team to continue development / enhancement of web application for customers.
• Interacted with all levels of users, business owners, and corporate executives to determine business requirements.
• Conducted interviews, gathered user stories, and conducted brainstorming sessions nation-wide as needed.
• Performed software demonstrations for groups from 10 to 500 in various settings.

TECHNICAL SKILLS:

Development Frameworks: Scrum.org Professional Scrum Master Certified | Waterfall

Programming / Development: ASP | ASP.Net | VB | VB.Net | SQL | HTML | VBScript | JavaScript | CSS | AJAX | PHP | PERL Python | Unix Shell Scripting | Powershell Scripting

Data: Data Schemas | XML, | XSLT | XSD | XPath | EDI

Middleware: WebSphere Commerce Server v5/6/7

Databases: SQL Server 2000, SQL Server 2005, MySQL. DB2 LUW

Productivity Tools: Jira | Cherwell | Confluence | SharePoint | Aqua Data Studio (DB2 GUI)

PROFESSIONAL EXPERIENCE:

Confidential

EDI Developer

Responsibilities:

• EDI responsibilities for data transfer from to and from trading partners and to and from Confidential
• Traded Healthcare transactions 270, 271, 834,835, 837

Confidential

Key Accounts Project Manager

Responsibilities:

• Manage the customer relationship, as well as 3 full time tech support people based in New Jersey.
• Coordination of digital technology installation projects.

Confidential, Cincinnati, OH

Digital Integration Engineer

Responsibilities:

• Provided technical support and some development for the entire family of Confidential .
• Gained experience with WSC7 DB schemas, accessed / updated data in STAGE and, if necessary, PROD environment, added / dropped custom tables in Non-PROD environments in collaboration with Development team.
• Served as WSC7 CMC Administrator including troubleshooting of various problems.
• Performed data integration duties for other internal and external systems that required data feeds from or supplied data feeds to WCS7 and DB2.

Confidential, Cincinnati, OH

Digital Integration Engineer

Responsibilities:

• Provided technical support and some development for the entire family of Confidential .
• Gained experience with WSC7 DB schemas, accessed / updated data in STAGE and, if necessary, PROD environment, added / dropped custom tables in Non-PROD environments in collaboration with Development team.
• Performed data integration duties for other internal and external systems that required data feeds from or supplied data feeds to WCS7 and DB2.

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Led initiative to format data from many internal systems for inclusion into Data Warehouse using a complex, XML based global message.
• Gathered requirements from both technical and non-technical SME’ Confidential to determine system data to be included, then mapped the chosen data and tested the global message.

Confidential, Cincinnati, OH

Web Developer

Responsibilities:

• Worked as a web developer supporting a very large VB.Net application called Diamond which allowed independent insurance agents in the field to quote and issue Personal Lines Insurance policies.
• Completed all development using Agile methodology including daily stand up meetings (led as needed) and Agile Sprints to complete and test work before the official software release date.

Confidential, Petersburg, KY

Web Team Member

Responsibilities:

• Served as key contributor to Web Team supporting all areas of the museum’ Confidential extensive web presence.

Confidential, Aurora, IN

Project Leader / Business Analyst / Developer

Responsibilities:

• Served as BA for the product, interfacing with internal and external customers nation-wide to gather requirements for desired added functionality.
• Employed interviews, user stories, and brainstorming techniques, among others, to complete these tasks.
• Authored industry first web application that included software auto-update capability and real-time inventory awareness.
• Built the application from the ground up, including complete requirements gathering / analysis, database design and programming.
• Built and managed project team to continue to enhance and support software. Support provided 24x7.
• Developed and conducted user training classes. Performed software demonstrations nation-wide.

Systems Analyst

Confidential, Lawrenceburg, IN

Responsibilities:

• Wrote new software and enhanced existing software in support of all facets of the manufacturing and distribution process.
• Specific areas of contribution: production, bottling, and shipping, including automated bar code generation and application.

EDI Systems Analyst

Confidential, Newport, KY

Responsibilities:

• Wrote / maintained EDI used in distribution of both Star-Kist and 9 Lives products.
• Pioneered use of the internet in transferring EDI documents to and from distribution partners.

Programmer / Analyst

Confidential, Crestview Hills, KY

Responsibilities:

• Wrote / maintained software and systems used in all areas of company operations.

Programmer / Analyst

Confidential, Cincinnati, OH

Responsibilities:

• Wrote / maintained software and systems used in all areas of company operations.
• Served as an integral member of team that developed large labor vouchering system for engine build process.