SUMMARY:

• Organized, Resourceful, and Reliable Digital Production / Project Management Professional / Certified Scrum Master with 20+ years of cumulative working experience, maintains proven expertise in planning and executing large, complex projects.
• A strategic and a forward planner possess a fundamental grasp of contemporary project management philosophies, techniques and methodologies.
• Maintains a proven ability to progress multiple projects in parallel under tight timeframes and portrays a professional demeanor with the ability to establish and maintain effective business and client relationships. Demonstrates a successful history of applying the latest trends in the delivery of high quality audio, video and content productions.
• Candidate manifests profound knowledge in the latest Video Production, Audio and Editing tools and techniques , and an ability to deliver final projects accurately and to the established guidelines and objectives; maintains proven expertise in producing and editing high - quality videos at a quick pace.
• Experienced in creating and producing best in class creative content across different channels, distinguished top performer, produces work of the highest caliber which maximizes the generation of optimum business outcomes.
• With an outstanding project management expertise and unparalleled product management skills i
• Project Management & Agile Methodologies x Analytical & Detail-oriented Problem Solver x Scrum Master & Relationship Building Skills x Adept at Time Management & Multitasking x Collaborative Team Player & Creative Thinker x Strong Written & Verbal Communication Skills
• Skillful Communicator & Negotiator x Team Management & Leadership x Adept in Organization & Planning x Timeline Based Creation & Script Writing x Video Filming, Lighting & Audio x Digital Asset Management & Production ncorporates innovative solutions that increase company's revenues and drive business growth. A natural leader, and strategic planner, accomplishes projects promptly, notwithstanding multiple and concurrent deadlines; consistently introduces innovation and improvements and exhibits dedication to deliver high quality output.

TECHNICAL SKILLS:

• Agile Development
• Certified Scrum Master
• Kanban Jira
• Confluence
• CMS
• Rhythmyx by Percussion
• Word Press Authoring
• VAST
• DART
• AdOps
• Word
• Excel
• Power Point
• Outlook
• System Implementation
• Final Cut Pro
• Premiere Pro
• Photoshop
• After Effects
• Adobe Media Encoder
• Adobe Creative Suite
• Microsoft Office
• Telestream Episode
• Windows Media Encoder
• Audition
• Wipster
• Pro Tools
• Logic
• Garage Band
• iTunes

CAREER HISTORY:

Confidential, San Francisco, CA

Digital Producer / Project Manager

Responsibilities:

• Planned, and led the execution of large creative projects of significant complexity, risk and breadth led the in-house audio/video production team in the planning, scheduling, coordination, and filming of content for Confidential utilizing an integration of Jira and Confluence in an Agile environment using Scrum and Kanban frameworks; challenged the team to deliver to their highest potential making certain maximum efforts are applied towards producing premium quality video content .
• Maximized the value delivered by project plans by adding structure and project management discipline to ongoing efforts; exhibited excellence in meeting all project key objectives in a timely manner, within the limits of defined budget and with a great quality levels.
• Successfully orchestrated all aspects of the product lifecycle; brought to market innovative and customer focused products and services; formulated the strategic roadmap and maximized the revenue streams based on aligned product and segment strategies.
• Ensured all produced work thoroughly meets company's target audience needs and overall business objectives; increased the value delivered by product strategies ensuring that they are proportionate to the business opportunities they are designed to harness.
• Undertook various initiatives to ensure that products evolve into compelling customer propositions that match market dynamics, resulting in business growth, enhanced engagement, and improved ROI.
• Handled variety of project related responsibilities of extreme importance; oversaw all project phases; continuously strived to achieve excellence in the provision of services.
• Worked congenially and collaboratively with engineering during the development of new mobile iOS and Android applications utilizing an integration of Jira and Confluence in an Agile environment using Scrum and Kanban frameworks; in a mutual collaborative effort with the engineering team built authoring tools and templates in the content management system that facilitated content changes.
• Provided leadership to the content development and project management initiatives ; updated and maintained site content to ensure quality, consistency and regulatory compliance; developed and delivered interesting, informative, and engaging content that catered to audience needs.
• Orchestrated project and sprint planning meetings; served as a Scrum master for daily Editorial team scrum meetings and dev teams for video related web and app projects; drove all efforts to ensure projects are executed to the agreed scope, objectives, timelines and budget; headed sprint review and sprint retrospective meetings.

Digital Producer

Confidential

Responsibilities:

• Spearheaded the creation of the in-house audio/video production team .
• Supplied comprehensive digital media support for the Editorial, Marketing, Client Services, Ad
• Ensured all internally and externally produced work thoroughly meets company's target audience and overall business objectives; created, edited, and compressed video assets for online distribution; ensured all digital and video media is properly encoded for specific distribution channels; charged with managing and archiving video inventory for distribution on US and International Team sites.
• Proactively worked to identify and implement best practices within the field of work; kept the company at the forefront of developments in video technology; conducted annual cross-departmental review of video hosting platforms with the aim of assessing company's existing platform (Brightcove) and alternative platform options to ensure that Confidential provides reliable, robust, industry standard experience for both the company's video stakeholders and end users.
• Created, edited, and optimized video and audio for various channels, maintaining strict adherence with newest industry standards; developed promotional pages, assets for sponsored packages and social media campaigns.
• Localized existing assets for international markets with regionally appropriate music, voiceover, text, and graphics; made necessary edits to comply with regional cultural standards and practices. x Updated and maintained site content to ensure quality, consistency and regulatory compliance; developed and delivered interesting, informative, and engaging content that catered to audience needs; created and deliberately maintained filing and naming conventions for all audio and video content files as well as scripts, project files and other digital assets.
• Demonstrated an outstanding ability to train and professionally develop new contractors and employees on digital media system, production and coding protocols, and content management. Authored, developed, and updated web content for Confidential 's Understanding Health project, in a well-organized and timely manner; maintained a consistent look and feel of the digital content in accordance with branding and visual identity guidelines.
• Built a media driven website, enhancing the quality of company's digital presence; supplied comprehensive support in the authoring of a content management system and site layout. Authored and updated web content for the Confidential Editorial Production team, ensuring the content maintains the appropriate editorial voice, talks to target segments and boosts business' brand recognition and presence; exhibited expert knowledge in the use of HTML, CSS and custom in-house CMSs, WordPress and Rhythmyx by Percussion; assumed full responsibility for the management and maintenance all digital media assets.

Confidential, Oakland, CA

Reconciliation Agent

Responsibilities:

• Demonstrated strong business acumen, proactively working to provide the best possible results for the company, and continuously add an increased value to the business; conducted data entry of new advertising accounts into Oracle customer management system.
• Generated incredible results being accountable for the successful delivery of reconciliation projects; produced high quality reconciliation work; identified account and shipping discrepancies promptly and effectively; expedited the resolution of arising issues.

Confidential, San Francisco, CA

QA Engineer / Tester

Responsibilities:

• With a balanced and pragmatic approach conducted a thorough testing on web pages and streaming audio players; ensured all testing activity within the project adheres to established testing policies, methods, and standards; led a successful test function with a focus on quality and optimum efficiency; drove all efforts to facilitate the delivery of web pages and audio players of highest quality.
• Deployed best practice testing approach, bringing projects in on time, on budget and at the quality level to satisfy defined requirements and objectives; shaped the testing processes to ensure lean and efficient deployments and successful product rollouts.

Confidential

Copy Writer / Marketing

Responsibilities:

• Work with product area managers and design engineers to create copy for new product packaging, manuals, advertisements, press releases etc., with an emphasis on positioning products against similar products on the market and against other SKU's within a product line, as well as writing copy for company website.
• Other responsibilities include meeting tight deadlines and assisting graphic artists with design ideas.
• Worked in conjunction with Artist Relations department to interview Monster Cable artists and write artist related content for marketing materials and the company website.

Confidential, San Francisco, CA

Operations Manager

Responsibilities:

• Overseeing the daily operations of the 10-member shipping and receiving department of the largest single store sheet music company in the US (well over one million titles in the area the size of a football field).
• Organizing and overseeing the implementation of new computer hardware and software (SM-30) based POS and inventory system to replace the decades old paper based inventory and sales system.
• Overseeing the monthly stock order process for the entire store (i.e. allocation of $75k budget, purchasing, receiving).
• Monthly meetings with sales reps from major and independent sheet music publishing companies.
• Fulfilling and responding to customers e-mail orders.
• Overseeing the daily tasks of the 20-member Customer Service department and helping manage the high-volume flow calls in the call center.
• Review, respond to and resolve escalated customer complaints.
• Taking part in the weekly owner/management and marketing meetings as well as writing and distributing the marketing meeting minutes.
• Responsible for the employee reviews for the operations and customer service departments every January and July.

Confidential, Berkeley, CA

Operations Manager

Responsibilities:

• Management of the daily activities of the Bay Area's oldest (est. 1 906) and second largest sheet music store.
• Responsibilities included data entry, inventory of stock, managing work flow and 10-person work crew, balancing the daily register receipts, marketing, receiving shipments, customer relations.
• Organizing and overseeing the implementation of new computer hardware and software (SM-20) based POS and inventory system to replace the decades old paper based inventory and sales system.
• Overseeing the monthly stock order process for the entire store (i.e. allocation of $20k budget, purchasing, receiving).
• Monthly meetings with sales reps from major and independent sheet music publishing companies.
• Review, respond to and resolve escalated customer complaints. x Taking part in the weekly owner/management meetings. x Responsible for the employee reviews every July and December.