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Program Planner Resume

Tempa, FL


Has more than 16 years of Project Management experience. She has expertise in designing, documentation, testing, development, planning and implementation. She has ability to handle multiple projects and deliver them with quality solutions. She also possesses excellent analytical, writing, communication and interpersonal skills with an advanced aptitude for delivering training and technical presentations.


Financial Services, Public Administration, Aerospace and Defense

Functional Areas:

Global Delivery


MS Project, MS Project Server, MS Portfolio Server MS Sharepoint, Macromedia Captivate, Camtasia, SnagIt, Lotus Notes, REQPro, Mercury Test Director, Mercury Quality Center, Visio, MS Word, PowerPoint, Adobe Photoshop, Adobe GoLive, Visual FoxPro, Windows

Professional Certifications:

Project Management Professional (PMP)

Other Certifications:

Raytheon Earned Value Management Certification

Security Clearance:

Raytheon Six Sigma Specialist Secret

Professional Experience

Program Planner

  • Creating, managing and reporting on program plans throughout the life of the program utilizing MSProject Server 2007 project management software.
  • Tracking resource allocation and availability.
  • Ensuring program plans adhere to Earned Value Management rules.
  • Tracking and communicating project status.
  • Compiling and reporting on project-specific metrics, such as Earned Value, Baseline Execution Index and critical path

Program Planner

  • Creating, managing and reporting on team-wide project plans throughout the SDLC utilizing Primavera project management software.
  • Tracking resource allocation and availability.
  • Coordinating project planning efforts with the VA\'s Master Planner to ensure adherence to VA Planning policies and procedures.
  • Tracking and communicating project status.
  • Monitoring project resource allocation.
  • Compiling and reporting on project-specific metrics, such as planned hours vs. actual labor.
  • Conducting peer reviews on existing VETSNET Business Scenarios to ensure documents accurately reflect the most up to date functionality of the VETSNET suite of applications.
  • Assisting with various management team initiatives and projects.



Program Manager

FIS North American IT Card Services

  • Provide consulting expertise to enhance client productivity and expand Keane presence.
  • Work directly with client to ensure client staffing needs are met in an expeditious manner.
  • Build and maintain effective working relationships with client managers and other client personnel, as well as Keane managers
  • Manage engagement budget, financial trending and meet annual operating plan goals.
  • Manage team of approximately 40 technical resources at client site, in Keane India Gurgaon I-ADC and in Durham Branch office, providing both leadership and coaching.
  • Manage resource allocation of Keane personnel for client assigned tasks
  • Compile and present weekly Engagement Status reports to senior management.
  • Attend weekly client staff and team lead meetings
  • Manage assigned projects, ensuring client policies and procedures are followed, as well as standard SDLC requirements met.
  • Serve as Defect Manager for overall FIS/Keane Development team, ensuring defects are appropriately assigned and expeditiously mitigated.
  • Compile daily defect metric/trend reports to assist client in tracking outstanding defects as well as overall defect mitigation performance of team.
  • Spearhead client requested process improvement discussions related to Defect Management and overall project plan management



Project Coordinator

Knowledge Management Team

  • Managed requirements gathering to support expansion of content on Knowledge Gateway
  • Ensured Knowledge Domain layout and functionality met Business needs
  • Created, monitored and reported on team-wide project plans throughout the SDLC utilizing MS Project and Project Server.
  • Responsible for tracking and communicating team resource allocation.
  • Communicated release requirements to Knowledge Management and Knowledge Technology team members.
  • Tracked and communicated project status.
  • Involved in tracking, compiling and communicating overall team budget.
  • Compiled and reported on Portfolio-specific metrics.
  • Monitored Action Items, Risks and Issues related to Knowledge Management team initiatives and assigned projects.
  • Monitored User Acceptance Testing Defects and facilitated resolution.
  • Developed, documented and facilitated implementation of various team processes.


05/05 - 02/06

Software Documentation Specialist

  • Created and maintained all software documentation throughout the SDLC, including implementation guide, user guide and Help documents.
  • Designed and created software training curriculum for internal and external users.
  • Created product marketing material, including brochures and software demonstration cd.
  • Monitored and maintained project schedules and budgets.


Engineering Consultant

03/98 - 05/05

Project Management and Coordination.

  • Was responsible for management of utility coordination contracts for the State of Florida.
  • Prepared proposals and man-hour estimates for both utility coordination and subsurface utility engineering services.
  • Was involved in administration and maintenance.
  • Used collaborative Website for Project Specific Coordination.
  • Compiled and conducted technical and training presentations.
  • Worked with teams to develop detailed training data.
  • Researched industry requirements and current processes.
  • Compiled data into hard copy materials, PowerPoint presentations and Web based training aids.
  • Conducted training utilizing all materials and student participation.
  • Was responsible for managing the planning of non-profit industry conferences and special events.
  • Managed and maintain project schedules and budgets for client contracts in excess of $3,000,000.
  • Was involved in managing coordination of over 40 projects.
  • Assisted in maintaining Intranet sites.


10/92 - 03/98

Utility Technician

  • Assisted in compiling training materials.
  • Used utility user handbook state-wide.
  • Prepared utility JPA handbook and used state wide.
  • Handled utility coordination and negotiations for approximately 15 minor roadway projects.
  • Created, implemented and maintained Visual FoxPro database tracking system for all aspects of utility coordination projects for District utility office.
  • Assisted Utility Engineers with the daily coordination activities of major roadway projects.

Management Information Systems

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