PROFESSIONAL SUMMARY:

Professional agile project manager and Scrum master with over 9 years of experience in various facets of project management. Knowledgeable in applications of scrum, Kanban, Safe, and agile methodologies, and skilled in developing processes that facilitate continual progress and team . Previously coached teams ranging in size from 10 to 70 people and successfully completed projects ranging in budgetary scale. Dedicated to applying principles of agile management to projects and tasks.

SKILL:

• Proficient in Agile Methodologies (Scrum, Kanban, Safe, BDD)
• Project scope assessment
• Issue Resolution/Escalation
• Change management
• Release management
• Key Milestone and PI plan development
• Team building
• Project budgeting
• Project milestone planning
• Integrating Devops and SRE's into team
• Create stories, back log grooming and prioritization

WORK HISTORY:

Scrum Master

Confidential, Alpharetta, GA

Responsibilities:

• Lead and managed Consent order - EOSL work stream which was one of the corrective actions that Confidential took in response to criticisms noted in the Multi-State Regulatory Agencies Examination.
• Serve as scrum master and agile project manager for 4 scrum teams which are working on developing the foundation micro-services architecture to support ACIS modernization and provide standard capabilities to secure, monitor, and track all ACIS activities.
• Provide daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate.
• High-performing and motivated team created with record close to 95 % participation in agile meetings.
• Team designed and trained to follow Kanban or Scrum based on project.
• Executive briefing and reporting on scrum metrics, burn-up and process improvements periodically.
• Develop product road maps and lead cross functional teams from prototype to release.
• Leading the effort to build new cloud based architecture for ACIS API's for a technology transformation initiative in the company.
• Create backlog, well-groomed stories, road map and prioritize stories. Develop key milestones for every quarter for PI planning.
• Serve as Squad lead for ACIS MOD micro-services group.
• Create detailed and accurate Project plan or Work plans.
• Conduct biweekly sprint reviews and demos with internal and external stakeholders.
• Proactively identify impediments, dependencies and road blocks for the team and efficiently resolve it by cross functional team collaboration.
• Educate team on agile practices and security compliance procedures that are established in Confidential .

Scrum Master/Product Owner

Confidential, Atlanta, GA

Responsibilities:

• Worked on Online banking website and Digital Support tool for SunTrust as a BA and lead the efforts to roll out enterprise level Messaging hub as a Scrum Master.
• Authored user stories, features and epics from the conception of the project.
• Led and managed 2 scrum teams in onshore-offshore model and managed the cross functional dependencies by creating a roadmap of sprints and releases which reflects the work of other dependent teams.
• Worked on credit risk management which enabled AT&T's transition to new system for consumer credit check and lead the efforts for Premier Online Care platform as a Scrum Master.
• Worked as a key member of the team in deploying a Mobile App for E&Y (Canvas Mobility App)
• Worked cross-functionally with product manager's/ business leaders/ engineering in understanding high level business needs/ functionality of mobile apps experience and translated them into detail technical requirements.
• Worked on customer facing web services which enables booking, flight reservation, and information for Confidential .
• Created process flow and identified key dependencies for API integration of delta's service oriented architecture
• Authored 20+ use case documents.

Sr Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Expanding existing functionality, introducing new functionality, and the continuous improvement of the online experience to improve customer satisfaction measurements associated with the use of the website for sales, service, and support activities.
• Lead, manage, and work directly with marketing product managers, user experience specialists, release managers, peer business analysts, and IT resources to deliver clear, comprehensive, and concise business requirement artifacts within both Waterfall and Agile software development environments.
• Works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.
• Perform Project analysis to understand and detail the project request and impact.
• Translate the Business ask into application implementation process flow deliverables. Work with stakeholders to rationalize and prioritize business requirements.
• Developed wireframes, site maps and content inventories for new website designs.

Business Analyst

Confidential, Greensboro, NC

Responsibilities:

• Globally support Data management, Clinical Operations and study teams by establishing and maintaining validation for (EDC) study databases.
• Involved in Change control process from Validation Plans to Validation Summary reports.
• Designed the UAT test plan and conducted meetings to allocate the testing work to the team.
• Worked directly with global study teams to gather the requirements.
• Coordinated and conducted formal and informal study database testing.
• Created and reviewed written Data Management Plans and study Monitoring Plans.
• Participated in Data verification process and performed quality control of data.
• Established the workflows and business logic for studies
• Maintained all project related documents in the document control room according to GxP standards.
• Authored Electronic Data Capture GOP's and SOP's

Quality Analyst

Confidential, Atlanta, GA

Responsibilities:

• Extensively worked on Confidential billing systems and front end systems
• Experienced in testing using SAOP UI. Ability to understand and work with XML WSDL's
• Conducting JAD and RAD sessions with development, business owners and the test teams
• Created detailed Business and system Use cases, UML diagrams, Business flow diagrams, activity, sequence diagrams and Requirement traceability matrix document
• Conducted peer reviews and UAT reviews for test plans, test cases and incorporated their feedback
• Lead overall testing effort for the ACC applications like go smart mobile and bright smart mobile
• Managed onshore and offshore teams and created detailed reports on progress of work
• Extensively worked on web analytics using Http analyzer, IBM analyzer tool

Business Analyst Intern

Confidential

Responsibilities:

• Assisted in Requirement collection with the lead BA
• Written and executed UAT scripts and Maintained Requirement Traceability Matrix
• Performed the role of scribe in all JAD sessions and RAD sessions
• Obtained Agile and Lean concept from the higher management
• Maintained all project documents in the Project SharePoint site and worked on Indian Red Cross website and assisted in all the releases