SUMMARY:

Senior Seasoned Scrum Master with seven+ years’ experience leading teams in agile software development, quality assurance, and innovative design. Servant Leader influencing and motivating multiple diverse Teams of collocated and remote front and back - end developers, quality analysts, business analysts, content strategists, and UX designers. Evangelizing the agile mindset, embracing iteration, collaboration and change with a focus and track record o f delivering value.

TECHNICAL SKILLS:

Elicitation Skills: Requirements gathering, needs, risks, assumptions, mockups, wireframes, prototyping, As-Is To-Be, BPNM, SIPOC Written and verbal, empathy, respect, open minded, building consensus, listening, questioning, communicate effectively, friendly, flexible, mentoring CMMI, ISO

Analytical Skills: Gap analysis, process mapping, risk assessment, DMAIC, Lean

Computer Skills: JQL/SQL queries, Visio, Excel, Jira, Confluence, Xray, JAMA, Rally, RTC, Google Analytics, Bash, CSH, Batch, ETL

Systems Administration: Windows, DOS, Sun/Solaris, Red Hat Linux (RHEL), Ubuntu 16, Oracle, SQL Server, SharePoint

Agile Scrum Skills: Servant Leader, Coach, Referee, Team Building, CSM, CSPO, User Stories, DSU, Sprint Planning, Sprint Review, Sprint Retrospectives, Continuous Process Improvement, SDLC Kanban, SAFe, Scrum, Nexus Frameworks, Toyota Kata PDCA

Quality Assurance (QA) Skills: Test Planning, Test Cases, Test Sets, Test Automation, Traceability Matrices, Regression suites, Test Driven Development (TDD), HP UFT, Tricentis TOSCA, IBM RTC

WORK EXPERIENCE:

SENIOR SCRUM MASTER

Confidential, Denver, CO

Responsibilities:

• Working with Team aggregating data, using Hadoop ETL.
• Facilitating PI Planning for the Agile Release Train.
• Advised management Test Driven Development (TDD) and Regression suite needed before unmanageable.

SENIOR SCRUM MASTER

Confidential, MEMPHIS, TN

Responsibilities:

• Web Based Self Service will provide Confidential supporters the ability to manage their Confidential interactions through a single convenient experience.
• Coached the WBSS Team, driving release to production of minimum viable product, MVP, subsequently releasing for the first time - a milestone, which delighted management.
• Core Elements of WBSS - Constituent Single Sign-On, Federation, Constituent Data Self-Management, Dynamic Content, and Pledge and Payment Management
• Advised management value metrics needed wrote paper prioritizing appropriate metrics for the business and pilot of a DevOps instance.

SENIOR SCRUM MASTER

Confidential. NM

Responsibilities:

• Agile coaching of scrum ceremonies, Daily Stand-Up (DSU), Sprint Planning, Sprint Review, Sprint Retrospective (process improvements) Meetings
• Utilized open source tools for development (Git, Jira, Xray, Confluence), burn-down charting, velocity, Scrum board customization, test management, developed requirements, use cases, user stories, acceptance criteria, test plans, test sets, test executions, test cases for functional test.
• Worked with DevOps Administrator to implement continuous integration and continuous delivery,and drive deployment to production.
• Advised management PO needed.

SENIOR SCRUM MASTER

Confidential, SANTA FE, NM

Responsibilities:

• Shared vision with Developers and stakeholders for the Federal Aid Cost Tracking System (FACTS) for time, effort and mileage expenditures for federal grant work conducted by Confidential employees.
• Worked with stakeholders throughout the seven divisions of the organization to understand the market, the customer, and the business needs.
• Implemented a systematic rollout with an August timeframe for full-agency deployment across seven divisions of this $65 million e-commerce bureau.
• Prioritized Backlog (PBIs) with Product Owner for each sprint iteration (SBIs) to create a weekly timesheet, easily adjusted to track monthly times and federal grant project work.
• Agile coaching of Scrum Team on ceremonies, Daily Stand Up (DSU), Backlog grooming, Sprint Planning, Sprint Review & Sprint Retrospective meetings for two scrum teams. Maintained scrum board and produced daily burn-down and burn-up charts.
• Utilized Axosoft software for Project Portfolio Management (PPM) as the centralized management tool for management of current or proposed and prioritized projects.
• Removed impediments, protected Team members from interruptions and distractions to maximize productivity.
• Leadership through influencing, motivating, mentoring, training, teaching, and encouraging the self-organizing Team to collaborate with each other.
• Formulated and developed a Continuity of Operations Plans for seven divisions of the Confidential
• Ensured this $65 million dollar ecommerce agency’s operations may persist.
• Utilized SIPOC software diagrams to document organizational business processes from beginning to end to facilitate understanding of high-level personnel, processes, and technical considerations.
• Engaged with clients to determine and distinguish Mission critical personnel, functions, operations, logistics, process continuity, disaster recovery, and coordination during an emergency.
• Utilized Google Analytics for metrics to look at conversion rate, average order value, unique purchases, and quantity of products sold, also for a snapshot of acquisitions, behavior, and conversion data for high traffic periods during the Big Game Draw Hunts each April.
• Selected the top-three vendor candidates from Gartner® Magic Quadrant for Software Test Automation for evaluation, RFP development, and subsequent RFQ procurement.

SENIOR BUSINESS ANALYST

Confidential, ALBUQUERQUE, NM

Responsibilities:

• Gathered stakeholder requirements for Confidential 's Life-Cycle Management Program to effectively phase-out 89 MS Windows Server 2003 Operating Systems, upgraded systems to next iteration of Microsoft Windows Server 2012 R2 or Server 2008 R2 to enhance security and retain support of Enterprise Windows Server Operating Systems for the Data Center.
• Elicited and gathered stakeholder requirements for the EASE (Energy Accounting Scheduling Expert) system, a mission-critical application for Confidential Power Operations and for Confidential at the corporate level.
• Upgraded to a stable version of AIX to improve stability, and to meet NERC CIP and NERC 693 Reliability compliance.
• Elicited stakeholders to gather requirements to replace expiring leased EMC VMAX Tier 1 storage with a top-performing, capitalizable solution.

SENIOR SCRUM MASTER

Confidential, RIO RANCHO, NM

Responsibilities:

• Conducted source data analysis/profiling where necessary to support ETL design for Confidential 's Environmental Health & Safety ( Confidential ) database migration project.
• Worked closely with ETL developers and stakeholders to assist them with their agile development life cycle in this fast-paced environment.

Senior Scrum Master

Confidential

Responsibilities:

• Supported Confidential 's initial Business Intelligence (BI) Solution for use worldwide. Instrumental in the successful release of three CSBI dashboards for tracking safety initiatives, received Confidential ’s Divisional Award
• Elicited user stories from subject matter experts (SME), and with Product Owners, prioritized the user stories.
• Scrum of Scrums Representative meeting to communicate progress, impediments, and any needed cross-team coordination for front-end and backend integration.
• Agile coaching of the Development Team for sprint planning, breaking user stories into sprint tasks, estimating the effort required to complete each task, assigning owners, and committing to the overall plan for each iteration of the engagement.
• Served as Agile Forum Chair for the fourth quarter of 2012
• Utilized Rally for Agile development tracking, burn down charts and velocity values.
• Experience in different project methodologies - Waterfall, and Agile SCRUM. Testing and Automation tools- Load Runner, Quality Center, Rally, RTC, and Jira.