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Program Manager Resume

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Bridgewater, NJ

SUMMARY:

Experienced Project Manager with a proven record of successfully managing projects throughout the entire project lifecycle to achieve all deliverables within deadlines and budget in multiple financial companies. Well - organized professional, who effectively leads, develops and motivates teams to achieve goals.

SKILL:

Project management - full life cycle, Presentation and writing skills, Communication skills and collaborative working practice, Analysis and problem-solving, Business cases, time and cost estimates. Vendor Relations, requests for proposal (RFP), HR & Data Communications, Work prioritization and multi-tasking, Leading and motivating a team, MS Office, Project & Visio, SharePoint, Jira, Clarity and Confluence.

PROFESSIONAL EXPERIENCE:

Confidential, Bridgewater, NJ

Program Manager

Responsibilities:

  • Managed the Program for a call center being set up in response to the Confidential regulation.
  • Program included staffing, training, infrastructure and required query tracking software.

Confidential, NY, NY

Sr. Project Manager

Responsibilities:

  • Manage large-scale projects across multiple product lines, involving significant scope and complexity using both Agile and Waterfall methodologies.
  • Ensures delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project.
  • Perform a governing role for, ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure meet promised schedules.
  • Perform risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support.
  • Ensure client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise.

Confidential, Newark, NJ

Sr. Project Manager

Responsibilities:

  • Preparing and presenting weekly and monthly reports for the client.
  • Compiled, set and adjusted project milestones; maintained the Project Plan using MS Project.
  • Managed resource and capacity planning for assigned work streams.
  • Led testing activities across all work streams including: SIT, UAT and Parallel

Confidential, Hoboken, NJ

Sr. Project Manager

Responsibilities:

  • Spearheaded the technical approach, methodology and management process for establishing a GDPR compliance program and implementing assessment activities.
  • Created and deployed survey tools and questionnaires about data collection, use, storage, handling across key departments, lines of business, and data owners.
  • Developed project plan, templates and dashboards to track and communicate to executives, progress against milestones, compliance dashboard, and remediation activities.
  • Conducted privacy impact assessments (PIAs) on business processes, applications and data marts to capture compliance gaps and risks to recommend a prioritized list of remediation and mitigation actions as part of a roadmap strategy (e.g., implementation plan or ‘playbook’).
  • Performed data inventories, mapping records of processing, and capturing data flows as part of Article 30 requirements.
  • Responsible to implementing key privacy and data security controls across the enterprise to include ‘data subject rights’ policies, documenting consent procedures, vendor risk management reviews, and integrating Privacy by Design (PbD) controls within application/data mart management activities.

Confidential, Mt. Laurel, NJ

Sr. Project Manager

Responsibilities:

  • Implementation of solution to reduce the declining rate of recurring payments through PAN linkage and rolling out a recurring payment cancellation application.
  • Conversion from one third party PIN Point of Sale & Non-TD ATM transaction network routing processor to another.
  • Implementation of the EMV chip for all Debit Card Products.
  • In the Private Wealth group of Confidential, managed large cross-functional project from Business Concept to Closure.
  • Responsible for interacting with selected Vendors to ensure project deliverables were on time and on budget.
  • Accountable for ensuring compliance to the client's PMO methodology, processes and deliverables for the assigned project across multiple work streams and channels. Actively contributed to enhancing the existing PMO regimen.
  • Contributed to the success of the team and the project vision by encouraging open communication, innovation, teamwork and a high degree of professionalism.

Confidential, NY, NY

VP- Product, Program & Project Manager

Responsibilities:

  • Leading, developing and motivating various project teams to deliver transaction initiation web-based applications for issuers, intermediate, investor and internal clients with over $10T AUM, ensuring compliance with specific requirements
  • Diligently monitoring for Global Transaction Services, all expenditure, implementing cost saving measures where possible to maintain strict adherence to a $3+MM annual development budget
  • Acting as both Program and Project Managing responsible for the ongoing development of a diverse range of applications including Transaction Manager for post trade instructions, Corporate Actions and Income event and election as well as applications supporting funds movement, payments, FX and research
  • Part of senior team; successfully overhauled and implemented a project management office (PMO) initiative utilized in collaborating with the outsourced technology vendor of over 300 personnel.
  • Creating innovative strategies to facilitate product development for FED/3rd party pledges in addition to multi custody and white label projects; effectively prioritizing workload to fulfil multiple responsibilities simultaneously
  • Conducting comprehensive research into vendor and competitor activity, analyzing findings and compiling detailed reports along with sourcing vendor offerings as possible replacements to existing products.
  • Daily responsibilities also included product and project management, PMO oversight, day to day operations, data center issues & consolidation, business & network continuity along with record retention and disaster recovery processes.

Confidential, Atlanta, GA

Sr. Project Manager

Responsibilities:

  • Successfully fulfilling responsibilities as a Sr. Project Manager for Confidential, a leading provider of information infrastructure systems, software and services while managing multiple diverse and simultaneous project/work streams to deliver key objectives.
  • Effectively prioritizing workload and planning time to manage multiple work streams on an engagement in Atlanta with Confidential to deploy a new RSA token and encryption product for POS Credit and Debit Cards.
  • Accurately documenting data elements and high-level business requirements to facilitate the activities of Terminal, Key and Token Management and Application Development Support Training work streams.
  • Utilized excellent organizational capabilities to contribute to the development and socialization of the nascent PMO.

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