Implementation Consultant/Project Manager Resume Los Angeles, CA - Hire IT People

PROFESSIONAL SUMMARY:

Multifaceted, customer - oriented professional with extensive experience in the software industry.
Broad understanding of enterprise LAN/WAN and client/server environments.
Natural aptitude for working with senior management, third party vendors, technical staff, and non-technical end users.
Ability to absorb and process technical information, develop concise solutions, and translate into non-technical terms.
Brought customer into production on time and under budget after they had threatened to sue for breach of contract.
Brought alternate project back into schedule time alignment.
Strategized with the project management office in responding to enterprise RFPs for large governmental and private agencies.
Established auxiliary centers and program which provided an additional revenue stream.
Oversaw cross-functional team for development and delivery purposes.
Successfully transitioned company’s personnel including the engineering and development departments from a mainframe to a client/server environment.

KEY APTITUDES:

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Implementation Consultant/Project Manager

Responsibilities:

Brought customer into production on time and under budget.
Brought project that was 9 months behind schedule back on track.
Assessment Review Board.
Delivered Sustain Software’s first fully online implementation of eCourt Portal that included monetary transactions.
Analyze customers’ business requirements and processes to translate into Sustain Software’s product and data model.
Implement and configure customized user interface to meet customers’ requirements.

Confidential, Redlands, CA

Sr. Systems Architecture Consultant

Responsibilities:

Strategized with the project management office in responding to enterprise RFPs for large governmental and private agencies.
Determined tactics for customers to integrate their GIS systems with other Enterprise level systems such as SAP, SCADA, and OMS.
Performed needs analysis to ensure the appropriate systems architecture was developed to support customers’ operations.
Technical advisor for customers’ long term and ongoing projects in relation to ESRI GIS products.
Determined approaches for customers to either expand or consolidate their existing GIS systems.

Confidential, Irvine, CA

Global Technical Manager & Consultant

Responsibilities:

Established external centers and program.
Oversaw cross-functional team for delivery purposes.
Directed and managed customer team.
Delivered materials and courseware both nationally and internationally.
Conducted needs analysis, developed custom solutions, presented to corporate decision makers and visited Confidential 1,000 clients in order to provide pre-sales support.
Installed, configured, and integrated Confidential ’s enterprise application into the IT environment to ensure minimal downtime and a high level of customer satisfaction.

Confidential, El Segundo, CA

Technical Instructor & Course Developer

Responsibilities:

Developed and delivered internal technical courses for incoming software engineers.
Successfully transitioned company personnel from a mainframe to a client/server environment.
Assisted and conducted courses on the UNIX operating system to other software engineers.