PROFESSIONAL EXPERIENCE

Confidential January 09 – July 09
Manager/Technician

• Recommending/supplying IT solutions and support to small businesses
• Implement processes and procedures to improve customer support

Confidential June 08 – November 08
Project Manager (contract job - CVS Combined Project Initiative)

• Project manager for 2800 store hardware/software roll-out
• Manager - 5 project coordinators & 80 field technicians

Confidential March 07 – April 08
Project Manager/Estimator (structured cabling systems)

• Cost estimator and project closeout
• Project manager on retail store roll-outs

Confidential April 00 – February 07
IT Manager, Confidential (1.5 years)

• Manager - 8 staff members
• Support of network and telephone equipment for 1800 stores

IT Manager, Confidential (1.25 years)

• IT project manager for Store Systems
• Web content manager for Help Desk and Store System Support

IT Manager, Confidential (8 months)

• Manager - 8 staff members (6 office analysts, 2 field technicians)
• Testing and deployment of store hardware/software for 330 stores

IT Manager, Confidential (4 years)

• Manager - 4 staff members (2 office analysts, 2 field technicians)
• Support, maintenance, upgrade of store hardware/software for 330 stores

Confidential. March 93 – April 00
Staff Programmer Analyst Confidential, Boston, MA (1.5 years)

• Global and HQ e-Mail/Lotus Notes administration
• Confidential global Lotus Notes group (1 of 4 technical leads)

Staff Network Analyst, Confidential, Bethel, CT (2 years)

• LAN/e-mail administration (HQ, 4 distribution centers, 5 sales offices)
• Supervisor 4 help desk technicians, 3 technicians (Windows95 project)

Network Technologist, Confidential Needham, MA (3.5 years)

• LAN, e-mail, PBX and voice mail administration
• Supervisor - LAN technician

Confidential April 91 – March 93
PC Specialist

• LAN and PBX administration

PROFESSIONAL CERTIFICATIONS
Certified Associate in Project Management (CAPM)