Senior Manager, Engineering Resume
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Culver City, CA
SUMMARY
- Certified PMP and SAFe Agilist with extensive experience in software engineering team management and project management.
- Strong technical expertise in information security and information management.
- Unique background in development center operations and telecommunications customer support.
- Best known for building up high - performance teams and driving project execution excellence.
TECHNICAL SKILLS
- Team Management
- Project Management
- Lab Management
- Agile Methodologies
- Quality Insurance
- Automation
- Storage and backup
- Data Security
- Machine Learning
- Big Data
- Cloud: AWS and Azure
- Android Development
- Network WAN/LAN
- Database
- Unix/Linux
PROFESSIONAL EXPERIENCE
Confidential, Culver City, CA
Senior Manager, Engineering
Responsibilities:
- Led a cross-team engine optimization effort across all teams in engine group and reduced 25% of definition size for both Symantec endpoint products SEP and Norton.
- Supervised Disarm Engine project and initially integrated Active Content and Scripts Control feature into Norton22.18 to protect users from potentially malicious code attacking.
- Developed Unified Security Submission Engine to save group efforts on telemetry submissions. Set a good example in group on Product Development Excellence process.
- Guided Efficacy Team on maintaining file and URL reputations through backend big data platform, resulting in consistent positive product reviews and customer satisfaction.
- Coordinated with Information Technology team, Facility team and engine teams on Culver City Lab migrations. Migrated more than 300 virtual machines 180 physical machines for 4 projects without any business interruptions.
Confidential
Director, QA Engineering
Responsibilities:
- Incubated Mobile team in China and delivered Norton Mobile Utility on Google Play with 4.7(of 5) score, supporting Norton Mobile Security (NMS) reaching one million users.
- Managed QA projects for Veritas Cluster Server, Storage Foundation, Netbackup, Backup Exec and Symantec Digital Right Management, participated in all major and minor releases.
- Oversaw China Engineering Center (CEC) to provide direct engineering support to Great China Region market, participated in total USD 15 million deals in 3.5 years.
- Assisted Site Manager on development center operations, liaison with IT and Facility team for daily operations. Led team setting up and managing 4 availability labs in Beijing and Chengdu office to provide 7X24X365 service to both global and local development teams.
- Supervised 3 other development teams as a guardian manager to better support global development: Internationalization team, product security team and Japan Engineering Center (China) team.
