SUMMARY:

• High performing, solutions - focused and innovative IT professional offering 20+ years of demonstrated IT management experience with a proven track record for managing and delivering cutting edge, cost effective technology solutions and directing full cycles of complex, large-scale IT products/services.
• Seeking a role that will utilize my IT background with a focus on Agile delivery, as well as, my skills in team building, leadership, collaboration, and communication.
• Track record of excellence in managing multimillion-dollar IT projects from inception to delivery
• Well versed in leading technology (systems, people, and processes) driven large (100+) cross-functional teams with $15M+ budgets.
• Leveraging industry best practices to increase profits and productivity while delivering significant improvement in customer satisfaction and overall profitability along with new innovation & development in market space.
• Led, coached, and guided teams of project managers & scrum masters and responsible for all projects within $100M account as program manager and ensuring proper organization and distribution of projects in few corporate accounts.
• Deep, broad-based experience in Agile and Scrum methodologies. Managed multiple agile lines as Project Manager / Scrum Master. Experienced as an Agile/Lean coach and Agile Transformation Leader at the team and enterprise level.
• Coordinated and delivered all aspects of Program/Project Management including: project management plan, project integration, scope, schedule, cost, estimation, monitoring, forecasting, quality, resource allocation, communications, issue, risk, customer satisfaction, team building, change control, vendor management, RFP, Proposal, SOW etc.
• Outstanding experience of IT Delivery & Portfolio Management along with strategic/ business/ asset aligned decision making, IT Roadmap Development, Business Process Reengineering, Release/Deployment Planning etc.
• Excellent analytical, problem-solving, anticipating, collaborating, flexible, negotiating, communicating and creative & critical thinking skills with strong business acumen and technical savvy. Skilled in building,, and leading multi-site, cross-functional teams to drive & implement enterprise-level IT solutions in challenging, fast-paced environments.

CORE COMPETENCIES:

Program & Project Management Agile/Scrum Methodologies IT Software Delivery Management Portfolio/ Product Management Digital E - Commerce Insurance/Banking Retail Strategic Planning & Execution Customer Focus Cross-Functional Team Leadership Software Development Life Cycle (SDLC) Infrastructure Cloud Cyber Security Data Warehouse Change| Risk| Task| Budget| Schedule| Vendor| Resource Management MS Project| CA PPM| Jira

ENTERPRISE TECHNOLOGIES:

Digital (Web Development using Angular framework, Mobile App using Ionic platform, E-Commerce,), Microservices/ Microapp using springboot, Cyber Security, UI/UX Research, Salesforce, ServiceNow, SharePoint, AWS Connect, Data Analytics, Data Warehousing using IBM Netezza, Enterprise Data Management using Informatica Cloud, Data Integration using SOA, Big Data Storage & Processing using Hadoop, Financial and Bank Reconciliation System using Fiserv Frontier, Finance & Forecasting using Oracle Hyperion, Finance ERP using PeopleSoft FMS, HRIT using Workday, Software Development Framework in Java/J2EE & .Net, Microsoft Visual Studio Team Foundation, Continuous Integration using Jenkins, Version Control using GitHub, Scheduling using ESP, Automate Acceptance Tests using Cucumber & Ruby, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

IT Senior Technical Program Manager

Responsibilities:

• Managing a $10M dollar “Retail Digital Identity Adoption” Program in Retail Digital space for Online and Mobile Retail Banking including Digital Intelligence & Binding, Online Fraud Detection, Omnichannel Security Orchestration Platform, Multifactor Authentication & One Time Passcode Business Applications & Systems.
• Building Credibility, Establishing Rapport and maintain communication with various stakeholders (including senior executive/ SVP/ CTO/ CIO), Multiple Vendors and Business Sponsors across the organization.
• Interfacing with different technical working groups like Cyber Security, Infrastructure, Customer Information, Customer Contract Tracking, Identity Management, Mainframe, LDAP, Interactive Voice Response (IVR) etc.
• Strategizing with Portfolio Management and Product Owners for continuous development of Business Roadmap and Product Backlog. Facilitating 10 Scrum teams & ceremonies & 2 Kanban teams on a regular basis.
• Cultivating Vendor relationships with multiple vendors, their work, effort hours, SOW & Invoices and also recently spearheaded an initiative to renegotiate contracts with existing vendors, resulting in $1M+ in cost savings.
• Guiding Agile development & implementation of various digital platform partnership model.
• Working with Project Managers for day to day supervision and coaching for regular PM processes includes Financial Management, Budgeting, Forecasting, Project Plans, Status Report, Risk & Issue Logs, Charts, Change Request etc.

Confidential, Columbus, OH

IT Technical Program/ Project Manager, Scrum Master, Agile Coach

Responsibilities:

• Delivered 5+ Software Development and Infrastructure programs including 30+ projects. Effectively managed 100+ member program/product teams using mainly Agile Methodologies in Digital Projects in Insurance & Banking verticals as well as Desktop App, Cloud & Cyber Security in Infrastructure area within a 5-year period.
• Worked on strategic planning and portfolio management to create the technical roadmap and translating it into a prioritized workable capability backlog.
• Formulate, organize and monitor inter-connected projects and Coordinate cross-project activities. Managed 7-8 projects simultaneously at any given time in a cross-functional environment.
• Partnered with key stakeholders (business areas, outside vendors, cross-functional IT teams etc.) to ensure goals, objectives, budget, and timelines are met using status reports, proposals, presentations, & direct meetings.
• Championed oversight and day-to-day management of all resources within the program teams. Delivered & supervised Project Managers for their delivery of project plans, schedules, cost plans, charts & logs and other project management work products. Experienced in Business Analysis & Quality Analysis on large scale projects as well.
• Facilitated Scrum Masters for daily stand up, sprint planning, review and retrospectives, etc. Led the teams as servant leader style & leading by example. Coached Agile & Scrum practices.
• Recovered some troubled project in challenging environments. Experience working as member of senior management teams and interfacing at all levels of the organization (including senior executive/ SVP/ CTO/ CIO).
• Lead an Agile coaching initiative in a weekly Agile workshop including being an Agile Coach/ Instructor in the workshop and to different business & technical newly formed scrum teams across the organization.

Confidential, Columbus, OH

Program/Project/Portfolio/Product Manager

Responsibilities:

• Started as Junior PM in Confidential Finance gradually grew into Senior PM, Executive PM and Program and Portfolio Manager.
• Delivered Software Development & Infrastructure projects in both Agile and Waterfall methodologies in Government sector for 6 years and in Retail Domain for 4 years.
• Delivered over 25 Agile Projects while organizing and facilitating regular scrum meetings including daily stand-ups, sprint and release planning sessions, retrospectives, demonstrations, backlog maintenance and coaching teams in effective use in ongoing adoption of agile principles and practices in Retail Domain & Public Sector.
• Led, coached, and guided teams of project managers and responsible for all projects within $100M account/ portfolio as program/ portfolio manager and ensuring proper organization and distribution of projects and programs in few corporate accounts mainly Confidential, world’s one of the largest retail company.
• Completed, delivered, implemented over 20 projects at a time in US, UK and Brazil with leveraged resources from 12 Countries across the world for large, complex infrastructure and transformation projects.
• Improving transparency on team progress through burndown charts, velocity reporting, sprint and release progress, mitigating/solving of risks and issues, conducting conflict resolution etc.
• Managed clients by setting realistic expectations & communicating properly among teams to meet the successful delivery using strong negotiation & conflict resolution skills in deadline-conscious & results-driven environment.
• Worked closely with external customers and stakeholders to ensure that project goals, objectives, budget & timelines are met and communicated to Sr. management and customers via status reports, project plans, project presentations, direct meetings and other project management concepts, work products and deliverables.
• Coached 40+ member teams in effective use in ongoing adoption of agile principles and practices.