SUMMARY

• Program/Project Management executive with experience as it pertains to Front, Middle and Back Office. Proficient in analyzing and redesigning business processes, mission critical banking operations - based projects and managing full project life cycles (SDLC).
• Able to interact with business users, technical staff and project stakeholders. Strong analytical, quantitative, and project documentation skills with a sense of urgency and attention to details across diverse lines of businesses and financial products in order to ensure expected, consistent, and successful program/project delivery.
• Ability to apply project management and agile concepts in order to facilitate the goals of business objectives. Strong presentation skills, articulation of the vision as well as priorities, inquisitive nature, resourceful, and able to seek out information and resolve.

AREAS OF EXPERTISE

• Regulatory Compliance and Remediation
• Anti - Money Laundering
• General Data Protection Regulation
• Information, Data, and Records Management
• Risk Management, Policy & Control Frameworks
• Regulatory Reporting
• Compliance Operations
• Project & Program Management
• Business Process Improvement & Transformation
• Management Reporting
• Regulatory Technology & Implementation
• Global Regulations Impacting Governance
• Change Management
• Lean Agile SAFe Framework and Waterfall Methodologies.

PROFESSIONAL EXPERIENCE

Program Manager

Confidential - New York, NY

Responsibilities:

• Oversee all remediation tasks, activities, and deliverables to ensure that all foreign branches are compliant with their local regulatory requirements and FFIEC regulatory deliverables and milestones.
• Create and design dashboards, roadmaps, KPIs, KRIs, and holistic reports with an appropriate control framework for senior management and executive committees with regard to project/sub-project open issues, risk mitigation/closure plans, track budget resource allocations, and lessons learned.
• Facilitate program objectives, requirements, and deliverables bi-weekly and/or monthly meetings.
• Read and edit German translated documentation into English, to ensure that the content, objective, and grammar are adequate and in compliant to local laws for final distribution to target audiences.

Senior Program/Project Manager

Confidential

Responsibilities:

• Organized and managed program activities in accordance with the mission and goals of the stakeholders. Liaised with 23 business line leads and their associated technology teams to identify, assess, and analyze employee data improvements.
• Defined a holistic end to end solutions to regulations or strategic change initiatives. Negotiated and facilitated agreements of roles and responsibilities across business and control partners to support defined solutions.
• Coordinated with subject matter experts and business stakeholders to define and implement projects for relevant rules or regulatory actions. Implemented and facilitated changes and long-term goals to ensure project goals are achieved. Directly interacted/facilitated with business leads to align training and remediation plans with the program’s strategic objectives.
• Monitored the policies, standards, and implemented procedures as they apply specific to GDPR and local HR policies, governance, risk, and compliance requirements. Analyzed program risks by fostering the creation of documents (project charter, action plan template, issues and risk log, and project roadmap) to their completion and manage risks inherent to execution or consequence of the changing context.
• Produced accurate and timely reporting of program statuses throughout its life cycle. Managed a Program Ownership structure, by coaching and mentoring business leads on goal concepts. Facilitated key continuous improvement efforts in support of stakeholder business priorities by use of bi-weekly meetings. Reviewed artifacts for completeness, accuracy and effectiveness to ensure a high level of quality and progress on all deliverables.
• Met with stakeholders to ensure project deliverables were thoroughly communicated and understood. Maintained the creation of presentations, summaries, and project status decks/dashboards for steering committee, c-level management, and management audiences to review and approve. Strong customer facing focus. Established and maintained effective lines of communication with use of bi-weekly and/or monthly meetings.

Project Manager

Confidential - Morristown, NJ

Responsibilities:

• Created and maintained customer information (CPI) repository and confidential information, develop and maintain departmental remediation plan, policies, procedures, and best practice standards.
• Developed, tracked, and reported project management performance, budget, and resource metrics. Evaluated measurable project benefits (i.e. increased revenue, efficiency and control) track and present metric analysis.

Project Manager

Confidential

Responsibilities:

• Liaised with operation staff, managers, and business analysts to manage the development and execution of project by adhering to a defined project management methodology, deliverables, and milestones.
• Created and maintained project remediation plan, project Work Breakdown Structure (WBS) and reported weekly project dashboard and statuses to senior management. In addition to developed and implemented policies, procedures and best practice standards for assigned project initiatives.
• Created and delivered full-scale change and engagement programs knowledge, experience and exposure to best practices in change management. Identified, mitigated, and reported project risks. In addition to archiving all documentation onto SharePoint and responsible for budget and resource tracking.